Recently purchased 2 rolls of Guadeloupe Jungle wallpaper. Well packaged and delivered promptly. The paper is more beautiful than I'd hoped for. The guidelines for hanging were a little confusing but... Toon meer
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Products were excellently packaged and delivered promptly. Unfortunately we haven't yet had the time to start our painting project so I'm unable to be more helpful. But I can't imagine that a company... Toon meer
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Gorgeous fabric samples speedily received Having now ordered metres of fabric and had 2 pairs of curtains made up, my comment is that the batch of fabric my curtain maker received was a lot stronger... Toon meer
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Warner House provided me with an exceptional service and the quality of wallpaper was superb! Their after sales service is second to none. It has been many years since experiencing such good after sal... Toon meer
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Bedrijfsgegevens
Over Warner House
Geschreven door het bedrijf
Founded in 1870 and holder of the Royal Warrant since 1932, Warner has supplied high quality furnishing fabrics to prominent interior designers and important residences around the world.
Warner House continues to honour its rich, historical past, offering luxury fabrics and home furnishings, re-imagined for today's interiors.
Contactgegevens
Verenigd Koninkrijk
- 0330 055 2995
- customercare@warner-house.com
- warner-house.com
4,7
Uitstekend
303 reviews
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I asked for four different swatches of…
I asked for four different swatches of fabric and I was delighted! Four really Good size pieces of fabric mounted on card, just Amazing! It has given me a good idea of how each lovely fabric will look. Still trying to decide.
2 april 2024
Antwoord van Warner House
Hi Jilly,
Thank you for leaving such wonderful feedback, we are beyond happy that you are satisfied with our sample service, if you do need any help with deciding on the perfect fabric for you, our customer services team would be more than happy to help.
Best Wishes,
Francesca
Never got the samples I had ordered
Never got the samples I had ordered. I'm sure they got lost in the mail so it's not their fault. But a response would have been nice when I told them so anyway.
25 maart 2024
Antwoord van Warner House
Hi Christoph,
I'm sorry to hear that your samples have not arrived. I can see on our system that your samples were despatched, therefore it seems that they may unfortunately have been lost in transit. Please do get in touch if they haven't been received still and we can re order these for you, as we'd love for you to be able to see this beautiful design in person.
If you have any further questions or if there is anything else we can help you with, please send an email to customercare@warner-house.com.
Best wishes,
Francesca
Beautiful fabric
Beautiful fabric , professionally made into a Roman Blind. Quality was great and delivered in accordance with published timeframes by registered post. Am going to replace old blinds throughout my house with them now
29 maart 2024
Antwoord van Warner House
Hi Amanda,
Thank you for leaving a 5 star review, it is great to hear your lovely feedback on our blinds, we are sure they will look beautiful in your home.
Best Wishes,
Francesca
Antwoord van Warner House
Hi Roger,
Thank you for lovely feedback, we are beyond thrilled to hear that you are happy with our products and service. We can't wait to see the products in your home.
Best Wishes,
Francesca
Very helpful customer service and…
Very helpful customer service and prompt delivery of fabric.
19 maart 2024
Antwoord van Warner House
Hi,
Thank you for taking the time to leave a 5 star review, it is lovely to hear that you were satisfied with our customer care team and delivery time. We are sure your ordered products will look beautiful in your home.
Best Wishes,
Francesca
Antwoord van Warner House
Hi,
Thank you for taking the time to leave a 5 star review, it is lovely to hear that you were happy with your received products.
Best wishes,
Francesca
Wallpaper sample came very promptly
Wallpaper sample came very promptly. Very professional company.
18 maart 2024
Antwoord van Warner House
Hi Keith,
Thank you for taking the time to leave a 5 star review, it is lovely to hear your kind words about our company and that you were happy with our wallpaper samples, we can't wait to see which design you choose.
Best wishes,
Francesca
Beautiful fabrics
Beautiful fabrics and the sample arrived v quickly. Hope to order my fabric soon
7 maart 2024
Antwoord van Warner House
Hi Nicola,
Thank you to hear your lovely review, we can't wait to see what fabric you choose, we are sure it will look beautiful in your home.
Best wishes,
Francesca
Very straightforward
Very straightforward. I actually spoke to a person (hooray) when I had a query.
6 maart 2024
Antwoord van Warner House
Hi Sue,
Thank you for your great review, we are thrilled that our customer care team were able to assist you, they are always happy to help.
Best wishes,
Francesca
Fast delivery and wonderful paper
13 maart 2024
Antwoord van Warner House
Hi Richard,
Thank you for your lovely 5 star review, we are sure your wallpaper will look beautiful in your home.
Best Wishes,
Francesca
Brilliant service as always from this…
Brilliant service as always from this first class Company.
12 maart 2024
Antwoord van Warner House
Hi Wendie,
Thank you for taking the time to leave a 5 star review, it is lovely to hear that you are happy with our service, we look forward to seeing your project come together.
Best Wishes,
Francesca
Antwoord van Warner House
Hi Anne,
Thank you for your lovely feedback, it is great to hear that you are happy with our service and product. We are sure that your products will look beautiful in your home.
Best Wishes,
Francesca
Charmaine is awesome
Charmaine is awesome! Even though there is a 6-hour time difference across the pond, everything went smoothly. We had a glitch in shipping, but no problem whatsoever.
She handled it.
8 maart 2024
Antwoord van Warner House
Hi Laura,
Thank you for your lovely review and wonderful comments about Charmaine, I am sure she will be thrilled to hear this. We are so pleased that you were satisfied with your experience with Warner House, we are sure your products will look beautiful in your home.
Best Wishes,
Francesca
Lovely material
Lovely quality of material and well packaged.
sadly , my second sample didn't have the main design on it so unable to see the colours that I wanted to team with my hallway.
8 maart 2024
Antwoord van Warner House
Hi,
Thank you for getting in touch, I am sorry that your second sample didn't have the main design on it, all our fabric samples have various cuts, please do get in touch and we would be more than happy to send out another sample with part of the design that you are after.
If you have any further questions or if there is anything else we can help you with, please send an email to customercare@warner-house.com.
Best wishes,
Francesca
Antwoord van Warner House
Hi Karen,
Thank you for taking the time to leave a 5 star review, we are beyond thrilled to hear that you love the quality of our products and speedy delivery. We can't wait to see how your project turns out.
Best wishes,
Francesca
Speedy delivery and fabulous wallpaper…
Speedy delivery and fabulous wallpaper which was a dream to work with. Definitely will be buying more.
6 maart 2024
Antwoord van Warner House
Hi Paula,
Thank you for leaving a lovely review, we are thrilled that you love our wallpaper, we can't wait to see what other designs you pick in the future.
Best Wishes,
Francesca
Beautiful wallpaper design transforming our cloakroom
The wallpaper samples were sent with paint colour suggestions and all excellent quality and beautifully presented. However on closer inspection while choosing paint to go with the chosen wallpaper I realised the sample didn’t contain one key part of the design and colour which was one of the main repeat features so for me the sample wallpaper was not sufficient when spending such a lot per roll.
Despite this we ordered the wallpaper anyway and chose our paint colour and room accessories after we could see the whole repeat pattern.
Everything arrived well packaged and protected and in the time scale promised.
The quality of the paper is fantastic. We absolutely love it and it has transformed our cloakroom into something exceptional. We live near Balmoral so the title and design of the wallpaper fits beautifully. If I could upload a photograph I would. Thank you.
4 maart 2024
Review zonder uitnodiging
Antwoord van Warner House
Hi Helen,
Thank you for your wonderful feedback. Firstly, we would absolutely love to see the finished result - this transformation sounds amazing! Would you be able to send a few pictures through to customercare@warner-house.com?
I'm so sorry to hear that the sample was missing a key part of the design. Our samples are industry standard in size but for some of our larger pattern repeats, we do understand that elements can often be missing from the sample section. We would always ask customers to contact our customer care team if this is the case, as we could look into sending a small piece of the actual wallpaper to you, at a small additional cost.
Balmoral really is a wonderful design and has become somewhat of an iconic design since its launch. I'm sure it looks wonderful in your home near its namesake.
Best wishes, Amy
Antwoord van Warner House
Hi Bev,
Thank you for your 5 star review. I'm really pleased to read that you found our website easy to use. If you have any questions on the samples you have received, or our wider product catalogue, please do get in touch.
Best wishes, Amy
Antwoord van Warner House
HI Mr Lavery,
Thank you for taking the time to leave a lovely review. It's great to hear that you were happy with your experience with our customer care team.
Best wishes, Amy
My first sample never arrived until…
My first sample never arrived until after I had complained and it was delivered in a post office sleeve . Whoever is in your post room is not sealing the packages down properly
29 februari 2024
Antwoord van Warner House
Hi Linda,
Firstly, I do apologise for the delay in receiving your sample. Sometimes samples do get lost in transit and when you did get in touch to inform us that you had not yet received your sample, we did send out an immediate replacement.
I will certainly escalate your feedback regarding envelopes to our warehouse team as this is something that we will need to look into as a priority.
Best wishes, Amy
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