Warranty Administration Services Ltd Reviews 

Excellent service. Tara was very helpful, will fight your battle for you and keep you updated with the process throughout.

Very good service from the time I reached out. They are very responsive, professional and very helpful. They kindly understand the issue that I was facing and help me through the process. Excellent service.

I am giving 5 stars, as my experience has been amazing. This is down to Matthew who dealt with my claim. He got it all sorted for me, and I’m so glad I dealt with someone who worked so hard and was dedicated to sort my claim out. Again Matthew, thank you so much.

We bought our car 6 months ago and recently noticed water ingress during heavy rain.
Not knowing the cause or cost of repairs was stressful especially as we only recently purchased the car. Warranty Administration Services, and Robert who was our point of contact, were exemplary in their support, advice and timely engagement.
We received fantastic service from WAS and Robert, will definitely use again, and highly recommend them to anyone looking for a warranty provider.

Had an excellent experience with this warranty company. Matthew Friel, the advisor who looked after me was responsive, and handled the claim with the utmost care and professionalism. Highly recommend

I dealt with Tara who was fantastic, very understanding and guided me from start to finish. A pleasure to have her work on my warranty claim.

From start to finish Tara was absolutely fantastic.
At every step of the way I was put at ease with their knowledge and understanding.
Definitely a great team to deal with.
If there is an employee of the month it should definitely go to Tara.

Cheerful, swift & effective - great service!

Quick and amazing service
This is the first time of using the warranty, from the phone call I made (I think I spoken to a lady called Tara? Sorry if this is wrong!) who was so helpful, and then Matt dealing with the emails. All members have been so polite and were so lovely to deal with! Such quick responses thank you all x

Spoke to Rob on the warranty team. He went above and beyond to address the situation and achieved the outcome I was hoping for. Great efficient service, would highly recommend.

Members of staff are all very approachable, have a great knowledge of the industry.

Excellent communication and service from Tara who was incredibly helpful, very prompt in replying to emails which made the process much smoother than expected.

How refreshing to receive service that far exceeds expectations. Tara is such an asset to this company. Someone who does what they say they’ll do. An item that was not covered by warranty, Tara dealt with the main dealer and recovered 100% of the cost. Mind blown!

Tara the lady I spoke to was so helpful after I had messed up with my warranty,didn't think I was going to get any money from my warranty but tara was able to get me a significant amount,so happy with their services

Excellent customer service. I had to contact them on behalf of my elderly dad. Extremely helpful and very good communication in getting dad's issue resolved. Robert in particular extremely professional.

The lady I spoke to on the phone was really friendly and helpful in what was a stressful situation with my car.
My claim was delt with quickly and I'm very happy with the service.
Highly recommended.

I must admit that the thought of having to claim via warranty didn’t fill me with confidence but Tara has gone above and beyond to make the process as simple and stress free as possible.

I had a Nox sensor issue so I contacted the warranty Admin team. Tara who was my point of contact had guided me through the process which was very much appreciated.

The claims process was slightly complicated by me not being able to chase up the required documentation from the servicing department at the dealership.

I explained the situation to Tara at WAS and she was fantastic, she took over all the communication with Mercedes and chased them until the process was resolved.

Genuinely very impressed with the service I received.

Thank you!

One phone call and I was given all the information I needed to use the warranty. Safe to say, we were pretty cynical, but it really couldn't have been easier. We chose to use a third party to complete the work. From the first phone call, to the work being completed and the money being reimbursed to our account was 4 days. Amazing