Warranty Administration Services Ltd Reviews 261

The service provided by Tara and Matthew from WAS excellent. Communication was very quick and informative. Reimbursement was very efficient and Tara even offered to deal directly with the Fiat dealer. I couldn’t fault anything at all. Thank you.

Fast feedback, excellent service, excellent staff. I would have no hesitation in recommending this firm. The lady we dealt with (Tara) was very helpful.
Unusual these days to find a UK business as well run as this!

Throughout the process, WA Service have been thorough and responsive. They have also been helpful and friendly throughout my claim, albeit small, nothing was too much trouble. Matthew was my administrator throughout and he was excellent - thank you!

Really quick communication and easy to follow the guide.

Robert and the other staff we dealt with at Warranty Admin Services were helpful and quick to respond to emails. Overall a very good service

I’ve had an excellent experience with the WAS team. Robert Kenyon delivered outstanding customer service throughout the entire process. He was thorough, professional, and provided prompt resolutions to all issues related to my claim.

By effectively communicating between the dealerships, their management, and myself, Robert made the process seamless and stress-free. I would highly recommend both the company and Robert for their exceptional support and service.

Excellent service. Tara went above and beyond. The best service I have ever had.

Brilliant service from this team! It took a while for the issue to be diagnosed but they still came through and honoured the reimbursement. Little issue in receiving said funds however that was down to another party and not WAS who were great at chasing this up. 👍👍 Can't fault the service.

Robert claims advisor was exceptional. He handled my claim, professionally, speedy, efficiently, with the best positive outcome for me. Thank you so much, you are a great credit to your organisation.

I rarely write reviews but Tara sorted my claim so quickly and in such a friendly manner. Assumed it’d be a classic 30-mins on hold followed by policy-gymnastics to decline the claim, but instead was met with speed, clarity and advice. 5/5.

Vicky was so helpful with everything i needed this week. She responded quickly and ensured items were updated and issued by return.

Very polite and helpful! They had to take my matter to goodwill and it went through, and I am ever so grateful!!
Thank you very much 😊

Required warranty work doing at a third party garage. I paid for the work and the team at Warranty Administration Services were great at dealing with the paper work to ensure reimbursement.

Excellent service received from Kirsty. Always will help when any issues arise and also very patient.

Always a pleasure to deal with this company.

Would highly recommend Warranty Administration Services Ltd.

Purchased a car in May 2025 from a main dealer. The Car was serviced as part of the purchase by the main dealer.
The wetbelt has failed after 4000 miles !!!!.
WARRANTY ADMINISTRATION SERVICES have refused the warranty claim, as the wetbelt should have been changed in Dec 2025 and failed in Mar 2026.

We were not told that wetbelt should be replaced before the next planned service in May 2026

I would steer clear of car warranty claims companies and I will not purchase a policy from WARRANTY ADMINISTRATION SERVICES

A poor experience for me

Further to WARRANTY ADMINISTRATION SERVICES eloquent reply.

Do not waste your money on this type of Car Warranty.
As stated the Car WAS serviced by the main dealer at purchase. So there was 2 months left before the next service date. If there is a way not to pay, they will find a way out, but both dealer and company are very quick to take the £498.

Sorry made an error in the above, the car had only done 3500 miles from the last service date, not 4000.

Tara was amazing - she went above and beyond to provide an exceptional customer service. Much appreciated

After sales care is always something that can be concerning, especially when it comes to purchasing a used vehicle.
That has not been a concern at all so far with WAS. Unfortunately within a few weeks of ownership our vehicle developed several faults, but after speaking with Matthew the claims were approved at a speedy rate and with exceptional communication. I'm very impressed with the service we have received.

The whole process exceeded my expectations. Upon submitting my claim I received confirmation that the claim was approved within 3 days . No haggling !!!Once I had submitted the receipt the payment was received within 3 working days , absolutely marvellous.

A pleasure dealing with the guys from WAS especially Matthew who has been an absolute superstar throughout my claim. Many thanks Matt.
Small issue with split pipe that manifested to belts being replaced was resolved to everyone’s satisfaction.