I purchased the WaterH Boost Smart Water Bottle 32oz around a year ago. I’ve used it every single day, finding it really helps me to stay hydrated when i know how much I’ve drank throughout the d... Toon meer
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Initially I had a little difficulty pairing my smart water bottle. I did have to reach out to my daughter and contact technical support for assistance. Once that was resolved everything else was smoot... Toon meer
Such a brilliant idea and so beautifully created. I am a notoriously bad water drinker but this bottle is changing that. I fill it with cold water first thing, and because its design it stays that way... Toon meer
Bedrijf heeft geantwoord
Esperienza fantastica, assistenza super, molto rapida precisa e puntuale. Gentilezza squisita degli operatori tutti. Grazie grazie davvero. La consiglio veramente, anche la qualità del prodotto è feno... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
At WaterH, we understand that staying hydrated well is harder than it sounds, and your water bottle could be doing more to help. That is why WaterH created a smart water bottle, an all-in-one hydration tool that auto-tracks water intake, analyzes water quality and provides custom hydration reminders.
Contactgegevens
678G SHEPPARD AVE E, M2K1B7, North York, Canada
- service@waterh.com
- waterh.com
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Great charging, syncing and metrics need some work
I really like the wireless charging capabilities of the Vita 18oz. I think that really makes it easier for me to make sure my bottle is charged. There are a couple things I hope they do improve:
1. The syncing capability. There have been times that I would drink, sometimes a full bottle until it is empty and place it down and it won't sync and record what I just drank. It has happened a few times now, always after making sure I let it calibrate after filling it. So I would have to manually enter the 18oz and that is just painful for me. The other syncing issue is that I have my bottle linked to HealthKit and the app will sync OUT to HealthKit but it won't sync the info INTO the app FROM HealthKit. Ideally, I want to be able to sync in previous data I have synced with HealthKit into the app to keep track of where I am.
2. The app is great at showing all the important items of record, but there's no choice between ºC and ºF. I think as a whole, it would be better to have a better way to adjust any of the metrics that a user is used to seeing.
3. More helpful tooltip text. I have no idea what TDS is and it would be great if there was some indicator to explain what that meant to me and why it is useful.
4. For the bottle. We know that it can handle green when charging, red when there's an error, and blue when it is reminding or recording. I would love the ability to update the recording or success colors to whatever color I'd like it to show. Example, if I hit my goal for the day, I would love for it to flash in rainbow colors or something really specific so that I know my goal has been achieve how I personally set it.
Overall, I do think the bottle has potential. I'd love to see a larger capacity bottle in the future, as 18oz tends to empty pretty quickly for me. But that's minor really.
I bought 2 different WaterH bottles…
I bought 2 different WaterH bottles over the last 10 months - the WaterH Vita 18oz and the WaterH Boost 32oz chug bottle.
No problems with the Vita…still works perfectly.
Approximately 1-1/2 months after purchasing the Boost 32oz (chug), it stopped recording my water intake on both the App and on the bottle itself. After emailing WaterH about my issue. Kelly immediately assisted in troubleshooting (via a few back and forth emails) and are now sending me a new replacement bottle! Kudos to WaterH and their customer support rep (Kelly) who stayed on top of my problem daily until ultimately satisfying my problem with a new replacement of the bottle.
VERY happy and grateful with this company and their relentless pursuit to make it right! Many thanks to Kelly and the tech team at WaterH!
Thank you for your customer service which I will deem as “Second-to-none”!
—Mike
I have ordered one WaterH Boost+ and…
I have ordered one WaterH Boost+ and was really happy with it. So I ordered another one using Shop app and never received the item (it has been two weeks).
Contacted customer service multiple times (about 5 different times) and they were extremely slow with responses and still couldn’t fix the problem. Also, I dropped the the brand new bottle once and it is almost unusable. Their products are not durable and their customer service is the by far the worst I’ve seen. Definitely will not purchase another! If you don’t want to lose money to their scammy customer service, stay away!
I think this may well be a scam, update, just incompetent
I think this may well be a scam, best to avoid. I ordered a smart water bottle 10 days ago and nothing happening. Most worryingly no response at all from the company, no tracking number, to track they suggest downloading another app, that doesn’t track my order either. Checking WaterH say they donate to water.org. Interestingly WaterH does not appear on the water.org site as corporate sponsor.
Eventually they responded to my emails, cancelled my order and I got a full refund. I had bought something similar on Amazon so Christmas will be ok. I think this company is probably incompetent rather than a scam.
Essential Product if You Don't Drink Enough!
I've been using WaterH for a few months now and I couldn't be more grateful for this innovative product. It's been eye-opening to see just how little water I was drinking before. Seeing it all graphed out is a real motivator to drink more. And the TDS meter is such a handy feature, especially when I'm on the go. All in all, this is just really good stuff!
I absolutely love my WaterH bottle and…
I absolutely love my WaterH bottle and I've gotten tons of compliment on how nice it looks. The app was super simple to pair and since then, I've been consistently using the bottle thanks to the reminders. Hoping they'll come out with more colors and sizes soon, but overall I'm pleased with my purchase.
LOVE IT! So Sleek And Pretty
Perfect addition to my workspace. Absolutely in love with the way it looks and feels. Easy to set up and to use. Also love the charging pad, makes charging the bottle hassle free.
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