Wavenet Limited Reviews 3.134

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Was tasked with setting up a new computer and needed some support from wavenet. Many thanks to Lorna Soares who made the process fluent for me and helped set up everything I needed with efficiency wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We needed help with some programing (Outlook etc) and our security. Dave Rogers jumped in and resolved quickly. Wavenet have helped with many tasks over our time with them and always a positive reso... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emus made onboarding with Wavenet through my company's WiFi super straightforward. He replied to my initial email within 5 minutes and I was logged in within another 5. Very easy.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emus Omamogho was helpful, quick, and managed to set us up with the tech solution that we needed when we were under significant time constraints, working with editors in different time zones. He cam... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoonmaatschappij
  2. Business to Business-service
  3. Internetprovider
  4. Telefoon- en internetdienst

Geschreven door het bedrijf

Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. We help to make your Business Brilliant.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 73% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Quick response time

Quick response time, helpful support, my issue was solved quickly.

11 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

We appreciate your support Jane. Thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Second time in 2 weeks I've had the…

Second time in 2 weeks I've had the pleasure of speaking with David McCree, he is very knowledgeable and polite I honestly have never experienced such great customer service.. would highly recommend.. Thank you David for sorting out my WiFi issues quickly

11 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thank you for your review David. We’re so pleased you’re happy with our service. We’ll keep doing our best for you!

Beoordeeld met 5 van de 5 sterren

David was super helpful when we had a…

David was super helpful when we had a recurring issue with wifi due to an operating system issue. He managed to rectify it and checked up on us regularly.

28 januari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thanks for being a valued customer Bethan, We’re so glad we could deliver a great experience.

Beoordeeld met 1 van de 5 sterren

Do not use this company!

Do not use this company!! They tie you in to a contract and will not release when it due to expire or finish. They keep billing you and their customer services is terrible, I have been trying to get my billing to stop since January 2025

10 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Hi Aaron,

Thank you for sharing your thoughts. We’re disappointed to learn of your experience . Your feedback is important to us, and we’d love the chance to make things right. Please contact us at customer.insight@wavenet.co.uk so we can discuss this further and find a resolution.

We appreciate your honesty and hope to regain your trust.


The Customer Insights Team

Beoordeeld met 5 van de 5 sterren

Duncan Hood has always given us…Excellent

Duncan Hood has always given us excellent prompt service to any technical issues we have from time to time

10 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thank you for your kind words Michael. We’re so happy you’re pleased with our service.

Beoordeeld met 5 van de 5 sterren

Wavenet great service

David McCree provided super speedy customer service with no fuss or hassle. Thank you,
I would recommend him 100% .

9 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thank you Patty. We’re delighted you had a positive experience. We’ll be sure to share your feedback with David.

Beoordeeld met 5 van de 5 sterren

Very Helpful problem solving

Kiran was very helpful in resolving my issue, A lot of good communication throughout the while problem.

9 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

We’re so grateful for your review Charles. Thanks for sharing your experience—it’s feedback like yours that keeps us motivated!

Beoordeeld met 5 van de 5 sterren

Amazing service & very David is very good

Amazing service. David McCree has been very helpful in solving a problem we had and also in setting up additional users. Very quick response and very professional.

9 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thank you so much for your kind words Oliver, we're thrilled to hear you had a great experience!

Beoordeeld met 5 van de 5 sterren

Teamwork

Chris, Jim and the team have been fantastic with the cut over of the new telephony system at Baker Street and their support throughout the process has been exemplary.
Well done! it’s never easy pulling everything together when delivering a major project but with the teamwork and commitment I have seen and the professionalism throughout, it has been a seamless process.

6 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thank you for your fantastic review Steve. We’re delighted to hear that Chris, Jim and the team provided such exemplary support during the cutover of your new telephony system at Baker Street. Delivering a major project is never easy, and it’s great to know their teamwork, commitment and professionalism helped make the process seamless. We truly appreciate your feedback and will be sure to share your kind words with the team.

Beoordeeld met 5 van de 5 sterren

David McCree is fabulous

David McCree is fabulous, polite, and efficient. A great asset to Wavenet!

12 januari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thank you for your wonderful feedback Steph. We’re thrilled to hear that David’s polite, efficient support has made such a great impression. He truly is an asset to Wavenet, and we’ll be sure to share your kind words with him.

Beoordeeld met 5 van de 5 sterren

David McCree is a superstar

David McCree is a superstar! I have been to him many times about password reset links and various issues that help our business run smoothly, David always responds promptly and with a lovely disposition that I always appreciate!

4 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thank you for your lovely review! We’re delighted to hear how helpful David has been. His prompt support and positive attitude make a real difference, and we’ll be sure to pass along your kind words. Thanks again for sharing your feedback!

Beoordeeld met 5 van de 5 sterren

David McCree is always very helpful and…

David McCree is always very helpful and very prompt with his service!

4 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

hank you so much for your kind words Harry, We're thrilled to hear you had a great experience!

Beoordeeld met 5 van de 5 sterren

Amazing quick response!

Amazing quick response!

showed me new ways of doing things which will definitely help me not only solve this but things in the future too.

thanks so much

4 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thank you so much for your review , we very much appreciate you taking the time.

Beoordeeld met 5 van de 5 sterren

Restoring File

Mike kindly restored a missing file from a backup within hours of us reporting that the file had been lost.

4 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Truly grateful for your review Jon , thank you!

Beoordeeld met 5 van de 5 sterren

Quick, Concise and Customer Friendly Approach

The onboarding process for WiFi in our new offices was made really easy by David McCree who responded quickly to questions and was precise with responses to get us set up. He also coached us through with a very friendly and engaging approach. Many thanks.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Thank you for your great review Graham! We're delighted to hear that David made your WiFi onboarding easy with quick, clear support and a friendly approach. We’ll make sure he sees your kind words. If you need anything else, we’re always here to help!

Beoordeeld met 5 van de 5 sterren

David Rogers - Wavenet Excellence

David Rogers is one of the best engineers @ Wavenet. Really clear information provider for any user with differing types of IT experience. As is the way with IT, we don't always get a resolution to an issue straight away. However, David provides clear communications to show progress which is often really important for our business.

30 januari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

We truly appreciate your kind words Jack. It’s wonderful to know you’re happy with our service. Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

Nathan Stevens was superb

Nathan Stevens was superb. Guided me through the process to resolve my problem swiftly and efficiently. I have 100% confidence in his ability to problem solve when I next have to call. Excellent - thank you very much. BGN Boards Company Limited.

29 januari 2026
Review zonder uitnodiging
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Antwoord van Wavenet Limited

Your review means a lot to us Stirling. Thanks for taking the time to share your thoughts. We’re so glad Nathan could help.

Beoordeeld met 5 van de 5 sterren

Great experience with Emus at Wavenet

Big thanks to Emus Omamogho for the fantastic support today. He made the technical setup for our new workspace simple and stress-free. He was professional, easy to talk to, and provided all the information we needed before we even had to ask. Top-tier service!

29 januari 2026
Review zonder uitnodiging
Logo Wavenet Limited

Antwoord van Wavenet Limited

Such a lovely review Serene, thank you! We’re so glad you had a great experience. Your support means everything to us.

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