Such a great ordering experience, from purchase to delivery. I found wedoskin.ca on the shop app. My desired product was on sale at a great price! I purchased, received an immediate email confirmation... Toon meer
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Lees wat reviewers zeggen
They sent a totally different ZO program than I ordered and the customer service I received was abysmal. I will never be ordering from them again, and wish I read the other reviews before placing my o... Toon meer
I love this website!! It’s my third time ordering from there. They have an extensive product line, great deals, and amazing customer service! As I live far from any city, it’s great to have options wi... Toon meer
Great service. Canadian and free delivery too. The product i ordered, Alimiers untinted moisturizer is amazing (and canadian) I bought a bottle several months ago and then found it on your site f... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.
Contactgegevens
628 12 Avenue SW, T2R 0H6, CALGARY, Canada
- 6043306364
- help@wedoskin.ca
- wedoskin.ca
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 39% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing products as always
Amazing products as always. Very impressed with how quick the delivery was thank you so much.
I HAVE NOT RECEIVED MY ORDER
It should not take over 2 weeks for an…
It should not take over 2 weeks for an order to ship,I don’t care what sales you have going in,and constantly trying to find out about my order,not sure I will use this company again
Paula
Horrible experience. Took $460 from me.
I did not receive $460+ tax worth of goods. I provided photos etc. but was told that because their records show it was sent, they will not be issuing a refund or giving me the product I paid for. I will be going to Service Alberta Consumer Protection as the next step. Beware of their not following legal consumer rights practices. They will not help if something needs to be fixed. Will never shop here again.
It was too complicated to settle
It took way too long to get this situation finalized. I love the product, but not sure if I would order from them again. Had to send in many video’s showing it was defective , to many emails back and forth
Great sale prices and prompt delivery
Great sale prices and prompt delivery! Wonderful product selection.
Order Incomplete and Delayed
Almost 2 weeks after ordering, the status was not showing as shipped, When I reached out, I was told they couldn’t see any tracking info on their end, and did not offer any solution.
My order finally arrived - but one of the items was not shipped.
Unfortunately this experience has led me to re-think ordering from this site. I likely won’t use it again.
Just received the product so haven’t…
Just received the product so haven’t tried it yet. I was frustrated by the delivery delay. I reached out to customer service. They were responsive, said it was due to high volume orders as a result of a sale.
Amazing! You have great products and your…
You have great products and your customer service and shipping times are commendable. This was my second order and I will not hesitate to order again.
I've been using this product for a long…
I've been using this product for a long time. I like it.
Responsive, Reassuring, and Reliable
I was very impressed with their customer service and the extra care the team took with my concerns. In the past, a skincare company charged me but didn't deliver the product, and I panicked when my shipment from WeDoSkin was delayed. They responded promptly to my emails, eased my hesitation, and delivered my package as promised.
Love the cream
I didn’t receive the product I ordered…
I didn’t receive the product I ordered and communication with customer service has been frustrating due to delays in receiving responses and responses created by AI. I didn’t receive the shipping label/QR code referenced in an email regarding how to proceed for returning the product I received in error and finally receiving what I ordered. I haven’t found a phone number to call customer service to expedite this lengthy process. Quite disappointed.
Experience with Wedoskin
The order process and shipping/delivery was smooth and I’m very satisfied with the product I ordered.
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