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Wellingtons Home Electrical Reviews 

2.940
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered on line on Tues and appliance delivered on Thursday morning. Very smooth. I missed a voicemail from the shop also on Tues thanking me for the purchase and advising of the expected delivery... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have bought from Wellingtons in the past ordering a dishwasher over the phone but felt I wanted to look at the inside of fridge/freezers before buying. Lovely laid out shop with very helpful st... Toon meer

Beoordeeld met 5 van de 5 sterren

It was good rather than great, especially after the salesman indicating that we would be looked after. I had to phone to remind the salesman that the TV was due for delivery when we did not get any n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff are always very helpful and knowledgeable concerning their products, whether instore, on the phone, or the delivery team. We have bought several different appliances over the years all of whi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Elektronicabedrijf
  3. Elektronicawinkel
  4. Huishoudelijke apparatuur klantenservice
  5. Televisiewinkel
  6. Winkel

Over Wellingtons Home Electrical

Geschreven door het bedrijf

Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since 1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.

From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.

Showrooms

Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.

Leading Brands

We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.

Award-Winning Service

Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.

Expert Advice

Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.

Delivery & Installation

We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.

Customer Support

Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.

Why Shop with Wellingtons?

Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help

Local Free Delivery

Geschreven door het bedrijf

We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
Over 127 years on the high street
Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
5* Customer Service
At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.

Price Match Promise

Wellingtons is pleased to offer an in-store only price match guarantee

Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.940)

361 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good service kept me informed delivered…

Good service kept me informed delivered spot on time fitted the fridge freezer

4 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your review! We’re delighted you received great service and were kept informed throughout. It’s lovely to hear that your fridge freezer arrived right on time and was fitted by our team.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Staff are always welcoming and knowledgeable about all products
I have moved away from the area however I still
Use this store excellent

29 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review! It means so much to us that, even after moving away from the area, you still choose Wellingtons. We’re delighted you always find our team welcoming and knowledgeable, and we truly appreciate your continued support

Beoordeeld met 5 van de 5 sterren

What great service

What great service. Went above and beyond what they could do for me when purchasing a dishwasher that was hard to get. Best service ever and lovely people. Always available to deal with customers

3 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review! We’re delighted our team could go above and beyond to help you find the dishwasher you needed. Providing friendly, personal service and always being available for our customers is incredibly important to us. We really appreciate your kind words and support!

Beoordeeld met 5 van de 5 sterren

Good quality product (epics cooker…

Good quality product (elica cooker hood) as for wellingtons a great company to deal with they kept me updated with my order and delivery date also a phone call from the delivery driver to let me know the exact time he would arrive will definitely be a returning customer.

27 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted you’re pleased with your Elica cooker hood and the service you received from our team, from regular order updates to the delivery driver’s call. We really appreciate your support and look forward to welcoming you back to Wellingtons in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service all round

Staff are always very helpful and knowledgeable concerning their products, whether instore, on the phone, or the delivery team.
We have bought several different appliances over the years all of which have served us well, and we will be returning to Wellingtons as needs arise.
When after sales assistance has been sought it has been quick and efficient.
Well done 'Team Wellington' and thank you.

9 september 2026
Review zonder uitnodiging
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Antwoord van Wellingtons Home Electrical

Thank you for such a wonderful review and for choosing Wellingtons time and again over the years. We’re delighted that you’ve consistently received helpful, knowledgeable service from our showroom, telephone, delivery and after-sales teams. Your continued trust means a great deal to everyone at “Team Wellington”, and we look forward to helping you again whenever the need arises

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Rory…

Excellent customer service from Rory nothing is too much trouble very helpful and honest would definitely recommend

2 september 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your fantastic review! We’re delighted that Rory provided such helpful and honest advice. Nothing being too much trouble is exactly the level of service we aim to provide. We’ll be sure to pass your kind comments on to him, and we really appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Reliable family business

Rory was very Knowledgeable and took time to to explain about the product. Great Service and refreshing to deal with a reliable family business. Thank you

7 september 2026
Review zonder uitnodiging
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review. We’re delighted that Rory took the time to explain everything and help you choose the right product. Providing knowledgeable, reliable service is incredibly important to us as a family business, so your comments mean a great deal. We’ll be sure to pass them on to Rory

Beoordeeld met 5 van de 5 sterren

Great customer service and installation…

Great customer service and installation of my new dishwasher. Thanks from a family of repeat customers. We highly recommend Wellingtons.

24 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review and continued support. We’re delighted you were pleased with both the service and the installation of your new dishwasher. It means so much to know that your family continues to choose Wellingtons—and we really appreciate the recommendation

Beoordeeld met 5 van de 5 sterren

Great service and always happy to go…

Great service and always happy to go the extra mile.

31 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review! We’re always happy to go the extra mile for our customers, and it’s wonderful to know you received such great service.

Beoordeeld met 5 van de 5 sterren

Dishwasher and Hob purchased and fitted

Informative sales help with choosing the right product,and very helpful fitters.

27 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted our sales team helped you choose the right dishwasher and hob, and that our fitters were so helpful during the installation. Thank you for choosing Wellingtons Electrical

Beoordeeld met 5 van de 5 sterren

excellent service

I had a few questions about 2 different washing machines so phoned rather than order on line. The representative was very knowledgeable and answered my questions. When I chose the one I wanted I ordered and paid for the machine very easily and quickly. I was given the next available slot of 1-5 on a Thursday but nearer the time phoned to say I would be out so could they deliver after 2.30pm which they did. Two lovely young men very quickly took out the old washing machine, allowed me time to clean the floor and then installed the new machine. They did a test run and explained some of the instructions. All in all it was a 5 star service. I always use Wellington's electrical as I like to support family run businesses and it is a great service every time.

3 september 2026
Review zonder uitnodiging
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Antwoord van Wellingtons Home Electrical

Thank you for taking the time to leave such a wonderful review! We’re delighted our knowledgeable sales team answered your questions and made ordering so straightforward. It’s also lovely to hear that our delivery team accommodated your timing, carefully removed your old machine, installed and tested the new one, and explained how to use it. Thank you for continuing to support our family-run business, we really appreciate your loyalty.

Beoordeeld met 5 van de 5 sterren

Very happy with dishwasher

Dishwasher and delivery/installation cost was competitive, . We were kept informed about delivery and installation was completed successfully and on time.
The machine cleans very well.

20 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted you found the dishwasher, delivery and installation competitively priced, and that our team kept you well informed throughout. It’s great to hear everything was completed successfully and on time and, most importantly, that your new dishwasher is cleaning well!

Beoordeeld met 5 van de 5 sterren

An Excellent experience from start to…

An Excellent experience from start to finish ! I purchased a new cooker hood after viewing the product on the Wellington’s website. The price point was fantastic and I couldn’t believe I had found such a bargain in comparison to other electrical companies I had looked at. I had a few a few questions about the product and as I stay outwith Wellington’s delivery area I wanted to check if I could arrange for a courier to collect the cooker hood. I initially used the live chat service on their website (this was not a chat bot it was a real person, I’m very glad to say). The customer service staff member was very helpful and offered to pass my details to the local store in Erith where the hood was located. The store manager Rory contacted me initially by phone. Rory was extremely helpful and took time to answer my questions and offered to check the hood & email pictures to me as I lived so far away and was unable to visit the store in-person. Rory agreed to confirm the weight/size of the box which allowed me to arrange a courier to collect the hood on my behalf. I was also given 3 options on how to make the payment if I was happy to go ahead with the purchase, either online, by phone or by a secure payment link. Rory offered to add additional packaging to the interior & exterior of the box to make sure the hood was protected during the delivery process. He arranged to print the labels in preparation for the uplift and updated me by email to confirm the hood had been picked up from the store. The courier, UPS collected the hood from the store on Tuesday and I received the delivery today. I’m absolutely delighted with my purchase. I can’t recommend Wellingtons highly enough. The customer service I received was excellent from start to finish. Rory was fantastic and he went the extra mile, nothing was too much trouble. Thank you from a very happy customer!

29 augustus 2026
Review zonder uitnodiging
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Antwoord van Wellingtons Home Electrical

Thank you for taking the time to leave such a wonderful review! We’re delighted that our live chat team and Rory could help you purchase your cooker hood despite living outside our usual delivery area. From answering your questions and sending photographs to carefully packaging the hood and preparing it for collection, Rory was very happy to help. We’ll make sure your lovely comments are passed on to him. Thank you for recommending Wellingtons Electrical, and we hope you enjoy your fantastic bargain!

Beoordeeld met 5 van de 5 sterren

Excellent service

Very helpful when I phoned the shop. The men delivering and installing were very helpful.

24 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted our shop and delivery teams were so helpful, and that everything went smoothly with your installation. Thank you for choosing Wellingtons Electrical!

Beoordeeld met 5 van de 5 sterren

Second time I've bought an appliance…

Second time I've bought an appliance from them. Absolutely excellent in every way, faultless

25 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your fantastic review and for choosing Wellingtons Electrical again! We’re delighted you received faultless service for the second time, and we really appreciate your continued support.

Beoordeeld met 5 van de 5 sterren

Dawn was So informative and Helpful

Dawn was So informative and Helpful. Delivery Excellent.

21 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted Dawn was so informative and helpful, and that you received excellent delivery service. We’ll be sure to pass your kind comments on to the team.

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service! Was helpful and made effort to accommodate with our request when replacing our washing machine. The install and removal team were brilliant and friendly. Whole experience from start to finish was great

15 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your fantastic review! We’re delighted our team could accommodate your request and make replacing your washing machine so straightforward. It’s lovely to hear that the installation and removal team were brilliant and friendly too. Thank you for choosing Wellingtons Electrical!

Beoordeeld met 5 van de 5 sterren

We'll be back - well done Wellington, great service

Thank you Paul for your very quick response to our urgent request for a new Bosch washing machine which was ordered on the Thurs and delivered, plumbed in and ready to go on the Mon. Taking much stress off our minds - we appreciate it and have no hesitation in recommending Wellington Electrical. This was the first time we used you and we'll be back!

8 juni 2026
Review zonder uitnodiging
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Antwoord van Wellingtons Home Electrical

Thank you for your wonderful review! We’re delighted Paul was able to respond so quickly and arrange for your new Bosch washing machine to be delivered, installed and ready to use within just a few days. It’s great to hear that we helped take some of the stress away. Thank you for choosing Wellingtons Electrical for the first time, and for your recommendation—we look forward to helping you again!

Beoordeeld met 5 van de 5 sterren

Bit of a hic up with delivery address…

Bit of a hic up with delivery address in the beginning but soon sorted the 2 delivery boys an asset to the company so helpful will use again

21 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your review! We’re sorry about the initial mix-up with the delivery address, but pleased it was quickly resolved. It’s wonderful to hear how helpful our delivery team were, we’ll be sure to pass on your kind comments. We look forward to helping you again!

Beoordeeld met 5 van de 5 sterren

The only place i will go for my…

The only place i will go for my appliances very helpful staff used them for 30 yrs now

21 augustus 2026
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Antwoord van Wellingtons Home Electrical

Thank you for your incredible loyalty over the past 30 years! It means so much to know Wellingtons is the only place you choose for your appliances. We’re delighted our team continues to provide the helpful service you’ve come to expect, and we look forward to helping you for many more years!

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