Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.
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Lees wat reviewers zeggen
Excellent service. Wallpaper was so well packed there was no way it could possibly have been damaged.
Could not fulfill the order, took too long to arrive (over a week) Said it would arrive Friday but did not arrive till Monday Product was ok, however I also ordered the some from Amazon and they wh... Toon meer
Bedrijf heeft geantwoord
West End DIY sold a rare set of heavy duty staircase brackets of which I ordered 36. WED had to order extra in. Sending the brackets in two lots was key issue with their (outsourced) shiping service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Contactgegevens
13 Saint James Road, NN18 8AL, Corby, Verenigd Koninkrijk
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Uitstekend
211 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van West End Diy
Thank you very much for your review about our service, we take pride in our customer care so this feedback means a lot!
Excellent service
My order came quickly. And was very well packed ...no spilt paint..
Thank you, great company, great service..
28 maart 2026
Antwoord van West End Diy
Thank you for your complimentary review!
We take pride in our packaging and service so this means a lot to us!
We look forward to seeing you again!
Paint was a very good price
Paint was a very good price, was packed so well and so quickly received within 1 day of ordering, courier was very good too.
27 maart 2026
Antwoord van West End Diy
Thank you very much for your kind and complimentary review!
We are glad you were satisfied with your experience with us and we hope to see you again soon!
Still waiting for delivery
Difficult to review as I have not received my order or any update on when I can expect it.
26 maart 2026
Antwoord van West End Diy
Thank you for your review.
Apologies in the delay but please let us know your thoughts when you receive your items!
Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery.
25 maart 2026
Antwoord van West End Diy
Thank you very much for your review!
Received my item 3 days after placing…
Received my item 3 days after placing the order. Customer service kept me informed of where my order was, I.e being processed and dispatched. It was the 1st time I had ordered from them and I will order from them again
25 maart 2026
Antwoord van West End Diy
Thank you for your detailed review about your experience with us!
We are glad you are satisfied and we look forward to seeing you with us again in the future.
Super fast service Easy to use website
Easy to use website. Super fast delivery. Ordered lunch time received the next morning. Great service all round. Would purchased from this company again.
25 maart 2026
Review zonder uitnodiging
Antwoord van West End Diy
Thank you very much for your detailed and complimentary review!
We look forward to seeing you shop with us again!
Super price quick delivery and superb…
Super price quick delivery and superb packaging.
25 maart 2026
Antwoord van West End Diy
Thank you for your complimentary review!
The goods were as described and at a…
The goods were as described and at a good price,cheaper than main competitors!!the delivery was super quick and was well packaged so there were no problems.thankyou west end diy for a great experience :)
17 maart 2026
Antwoord van West End Diy
Thank you very much for your detailed and kind review, we really appreciate this!
We look forward to seeing you with us again sometime in the future!
Antwoord van West End Diy
Thank you for your review, it is greatly appreciated and we hope to see you again with us!
Antwoord van West End Diy
Thank you very much for your review!
We look forward to hopefully seeing you shopping with us again in the future.
Antwoord van West End Diy
Thank you very much for your complimentary review!
It is greatly appreciated!
Antwoord van West End Diy
Thank you for your complimentary review!
2 star only for contact…
2 star are only because contact was simply but. No information that they dont send to Jersey, i was waiting for next and another upgrade of my order to find out after few days its canceled and refund….
13 maart 2026
Antwoord van West End Diy
Thank you for your review.
I'm not too sure if you had seen the email I had sent to yourself regarding this situation, it may have fell into your Junk Folder or had got lost in the mail.
The email was ultimately explaining the situation that we don't have a courier service that could ship parcels overseas I'm afraid, and it seemed to be a website fault that it didn't detect your postcode in Jersey, as we are unable to deliver to that island.
Apologies for the experience and if it felt like we had refunded you without reason, I really hope you could source your items elsewhere.
Antwoord van West End Diy
Thank you very much for your review!
We take pride in our customer service and I'm glad you were satisfied with our service and prices!
I have been very impressed with the…
I have been very impressed with the service. Cost and delivery great. Have been recommending, this company
16 maart 2026
Antwoord van West End Diy
Thank you for your kind review.
Glad to hear you are satisfied with our service, cost, delivery and also the recommendation of us!
We look forward to seeing you again in the future!
Garden paint
The company delivered the paint within two days of ordering
Excellent product and I have re ordered
Another time of garden paint
19 maart 2026
Antwoord van West End Diy
Thank you very much for your detailed and complimentary review.
We look forward to seeing you shopping with us again!
I was surprised that there was so…
I was surprised that there was so little choice for paste the wall not covering the ones that were available were budget papers.
I chose to have my parcel delivered to a drop off box it was rammed in squashed and dented.
5 maart 2026
Antwoord van West End Diy
Thank you for your review, apologies that you were not satisfied with our service and what we had to offer.
We will take this up with the courier company who had not handled your parcel with the upmost care.
Easy ordering but disappointed that the…
Easy ordering but disappointed that the part was not held in stock therefore longer delivery.
6 maart 2026
Antwoord van West End Diy
Thank you for your review, we do apologise.
The majority of our stock online does require to be ordered in via our wholesalers, which deliver to us every Monday, Wednesday and Friday, so we do apologise if there are any extra couple days delay to get your order in and dispatched.
Great choice, helpful staff.
The staff are really helpful and a great choice of wallpapers, the shade I wanted wasn't in store but the lady advised I check the website and it was there.
11 maart 2026
Antwoord van West End Diy
Thank you for your kind review, we are glad we could help finding your wallpaper!
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