Bought a Wetrooms walk in shower tray. Parts arrived damaged. Company tried to blame it on building team yet damage was so extensive it would require a lot of effort to manually create that damage... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After ripping out a wet room from a previous owner I didn't know where to start. I spoke with josh who really did explain everything to me, he spent lots of time advising the best product for my... Toon meer
Bedrijf heeft geantwoord
Top class service. Order placed 11am Friday, confirmation of order email received within 5 minutes. Order picked and packed, the same day and I received a telephone call, the same evening to say that... Toon meer
Absolutely astounded at the amazing service from Wetrooms Online. We placed our order at about 12h00, and received a phone call the same afternoon to thank us for the business, and to confirm the deli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wetrooms Online are the UK's leading supplier of wet room materials. We sell everything you need to create a modern wetroom. From wet room kits to showers screens and shower enclosures, underfloor heating to waterproofing membranes and tanking, Wetrooms Online has it all. Our pre-formed wet room shower trays make the installation a quick and easy process, suitable for trade and DIY use.
Contactgegevens
Unit 10 - Old Hall Road, Bromborough, CH62 3NX, Wirral, Verenigd Koninkrijk
- 0800 280 8008
- info@wetrooms-online.com
- wetrooms-online.com
3,7
Gemiddeld
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A quality service all round.
Easy to order, prompt delivery. A quality service, easy to recommend.
28 oktober 2022
Antwoord van www.wetrooms-online.com
Hi Dave,
Thanks for your review, if you have any questions when installing we have an aftersales team ready to help .
Antwoord van www.wetrooms-online.com
Hi Mark,
Thank you for taking the time to leave a review, we really appreciate your feedback.
Buying made easy
They had what I was looking for, for a fair price and it was delivered fairly quickly.
23 oktober 2022
Antwoord van www.wetrooms-online.com
Thanks for the great review! We always aim to provide the most cost effective wet room solutions.
Kept informed of my delivery and…
Kept informed of my delivery and delivered so quickly
14 oktober 2022
Very prompt service and a phone call to…
Very prompt service and a phone call to notify me of delivery.
Will be using this company again.
Highly recommend
20 oktober 2022
It is a fantastic company
It is a fantastic company. Simple ordering procedure and next-day delivery The customer service team called to let me know that my order was on its way. And the product itself was fantastic.
20 oktober 2022
Great service
Great service, shower tray arrived next day, even had a courtesy phone call thanking me for the order and checking if I had any questions - would highly recommend!
17 oktober 2022
Excellent customer service (genuinely)
Excellent customer service and delivered on time. Product had corret instructions for a competent diyer (i.e. me) to fit without problem.
8 oktober 2022
Antwoord van www.wetrooms-online.com
Hi Paul, thanks for the 5* star review, glad your project is moving forward successfully, don't hesitate to get in touch again if there is anything else we can help with.
Best regards,
Nick
Fast service and follow up phone call…
Fast service and follow up phone call to say order on its way , nice to hear a human’s voice
1 oktober 2022
Antwoord van www.wetrooms-online.com
Hi Graham , its great to hear you have had a good experience with our customer service team . We are always here to help on 0800 280 8008 if you have any questions when installing.
Really pleased with the service
Really pleased with the service. Ordered and received a call same day confirming order had been shipped.
Delivery was unexpectedly delivered in two parts, emailed as I was worried the 2nd half had gone missing to which I received a response right away.
All delivered and happy now. Would use again.
7 oktober 2022
Antwoord van www.wetrooms-online.com
Hi Zack , thank you for your understanding with the courier and leaving us a great review .
Antwoord van www.wetrooms-online.com
Hi Mike, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated.
Excellent delivery
Quick next day delivery and courtesy call from company. Haven’t unpacked my order yet, but so far can’t fault the company. 5 star.
6 oktober 2022
Antwoord van www.wetrooms-online.com
Thank you for the 5 stars Emma. If you have any questions once you have opened your items up or expects are available 0800 280 8008
Fantastic service and great price!
3 oktober 2022
Antwoord van www.wetrooms-online.com
Thanks for the great review Andrew
Couldn't recommend them enough
After ripping out a wet room from a previous owner I didn't know where to start. I spoke with josh who really did explain everything to me, he spent lots of time advising the best product for my specific requirements.
I actually rang him a few times to ensure I had all the bits I needed.
Nothing was too much trouble and I wouldn't hesitate to recommend them.
If only all companies had this attitude to customer service 👍
3 oktober 2022
Review zonder uitnodiging
Antwoord van www.wetrooms-online.com
Thank you for the great review Chris, we will be sure to let Josh know, and we are always available if you need any further advice with your project
This is the second time I’ve used wet…
This is the second time I’ve used wet rooms online I’ve never let me down good product at a good price very very reliable service
Keith shilvock
Property maintenance
26 september 2022
Antwoord van www.wetrooms-online.com
Thank you for coming back again and the great review, we're always here if there is anything we can help with in the future
Brilliant customer service
I needed to return my item sadly, but the contact, Cliff, was so so helpful and sorted it out for me quickly.
20 september 2022
Always had a good delivery service from…
Always had a good delivery service from Wetrooms Online
22 september 2022
great service
20 september 2022
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