INSTRUCTIONS FOR USE ARE WHOLEY INADEQUATE;NO WRITTEN OR DIAGROMATIC REPRESENTATION OF WHERE THE "EXTRA" CHORDS GO, OR UNDER WHAT CONDITIONS WHICH CARDS ARE USED. WHERE IS THE SLOT FOR THE 3 .25 CAR... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A great transaction. Ordering was a straight forward process, despatch time and shipping were fast. Packaging was adequate, I would of expected a padded envelope rather that just a plastic bag as... Toon meer
Bedrijf heeft geantwoord
The delivery time was a little longer than I expected, but was disappointed in the way it was packaged in a cardboard box with no protective elements to it, and there are also no instructions... Toon meer
Bedrijf heeft geantwoord
I ordered a 30 x 40 inch stainless steel cutting board at a cost of $69.82. They sent me a 12 x 16 board by mistake. After several emails back and forth they said they would refund $19.00. I have aske... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whimsyard is real and can be trusted shopping site. For any problem you have met, we will help you to solve it try our best. We have a goal to offer our customers the best products with the best quality and the best services.
Contactgegevens
Verenigde Staten
- customer@whimsyard.com
- whimsyard.com
2,9
Gemiddeld
88 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellence
Excellence! Whimsyard is a gem! I have loved to shop ! They deliver quality items from generation to generation!
12 april 2025
Review zonder uitnodiging
Whimsyard is not a real company
Whimsyard is not a real company. It is areal scam. People please be careful.
4 maart 2025
Review zonder uitnodiging
Antwoord van Whimsyard
Hi Angeline
We are sorry to hear that you are not satisfied with our site. We are a real and can be trusted shopping site. For any problem you have met, we will help you to solve it try our best.
We could like to find your order and slove the problem for you. We find the order number m.whims-600891 by your trustpilot account "Angeline Francois" . Is that your order? Please give us the feedback
and we will give you a satisfactory solution.
Best regards
I grew up with a Whimsyard addiction…
I grew up with a Whimsyard addiction and always loved the gorgeous Necklace, amazing Bracelet, and eccentric designers. I just want to say that you can try it nice collection
28 maart 2025
Review zonder uitnodiging
This site is amazing so much
This site is amazing so much. I love it for so many interesting topics and useful information. My best friend Mary recommended, and now we both are obsessed.
20 maart 2025
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Affordable prices
Affordable prices, on-time delivery. To my mind, these features are so important. Excellant customer service.
17 maart 2025
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Nice customer service
Nice customer service, good Fluid Charm Necklace and good prices, quick check out and return policy best store ever.
16 maart 2025
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Paid for a cheese grater
The order #m.whims-541694. Paid for a cheese grater, never received it. I was told to check with my local post office.
I ordered it Jan 26, 2025, last date of communication was Mar 5, 2025.
25 januari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
hi Lazy
We are sorry to hear that you are not satisfied with shipping time. According to the shipping time of the website, shipping time：The time frame for delivery of an order is divided into two parts:
①Delivery time: 10-20 working days and ②Processing time: 3-5 working days. Total time: 10-25 working days. Thank you for your understanding.
Affected by peak season, the goods may need to be disinfected at the customs, and some orders will be delayed in transit, resulting in delayed delivery.
We could like to find the order and slove the problem for you. But we did not find your order by your trustpilot account "Lazy Gurl D.I.Y. Tee's" after trying several searches in the system. Could you please provide your order number or the name of the recipient? We will give you a satisfactory solution.
Best regards
I went to purchase a womens electric…
I went to purchase a womens electric razor and somehow this scam of a website reset the page and charged me for a set of 3. I was not planning on paying $100 when I only wanted one razor. I'm not happy and plan on reporting this wherever I can. They give you a tracking number and no way to track it. I'm assuming I won't receive any product and I'll be out $100. Here's my pretend order number m.whims-593215
25 februari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
Hi Ninabeena
We are sorry to hear that you are not satisfied with order. I checked the web page. On the add-to-cart page, the default option is a pack of three products. If you need to select a pack, you need to switch and click.
We understand your concerns. Please don't worry.
We have reported your problem to our Customer Service Team and they will reply to you within 48 hours, If you did not get any feedback in that time. You can check if there are any email from "clientplus" with your spam box or junk folder. We will give you a satisfactory solution. Please notice that we will contact your email that left in the order.
Best regards
I eceived an email stating my order…
I received an email stating my order was delivered but don't see anything also been trying to locate order with the tracking number WCX9Y010358909025 that was provided but it don't even pull up anything so what's going on with my order my order should have been here I place it on feb7th and at this point I want a refund which I probably want even get it back so might have to count my lost but I also been emailing them and haven't got a response yet they don't even have a number for customers to call and will never order anything else from them I should had read the reviews before I order and I usually do any one giving them a 4or 5 star is a fake person scam I repeat scam
1 maart 2025
Review zonder uitnodiging
Antwoord van Whimsyard
hi Monica
We are sorry to hear that you are not satisfied with shipping time. We are so sorry to heard that you are not recevied the package. We checked your order by https://t.17track.net/zh-cn#nums=WCX9Y010358909025. The newlest status is 2025-03-01 07:11
NC,CHARLOTTE, Shipment delivered. Sorry for this situation, we need to check the shipping status for you with our logistics department.
We checked your order and find out you have recevied the package fow days later after this review. We could like to comfirm that with you and help you to solve problem if you are not get the product now.
We have reported your problem to our Customer Service Team and they will reply to you within 48 hours. Please notice that we will contact your email that left in the order.
Best regards
This company is scam: They are thieves. Do not buy from them!
This company is scam. They are thieves.
I made my order - m.whims-590115, last Friday, and today, I haven't heard from them. They have no phone contact, so you can't call them. You can send a million emails but they don't respond.
This company is scam. Regardless of the responses you see, the company is scam. They got me for $38.70.
25 februari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
Hi Jacinta
Sorry for the order's delay. Usually, we ship out within 7 working days after placing the order. The hot-sale products needs to be customized after placing order. But affected by peak season recently, the goods need to be disinfected and checked at the customs and warehouse. It will resulting in delayed delivery.
We have reported your problem to our Customer Service Team and they will reply to you within 48 hours, If you did not get any feedback in that time. You can check if there are any email from "clientplus" with your spam box or junk folder. We will give you a satisfactory solution. Please notice that we will contact your email that left in the order.
Best regards
This company is terrible I never got my…
This company is terrible I never got my product I hope no one ever shops on this place it is a scam there is no refund policy you can’t get ahold of no one and the tracking number does not work. It’s a scam shop on Amazon
2 februari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
hi Cynthia
We are sorry to hear that you are not satisfied with shipping time. According to the shipping time of the website, shipping time：The time frame for delivery of an order is divided into two parts:
①Delivery time: 10-20 working days and ②Processing time: 3-5 working days. Total time: 10-25 working days. Thank you for your understanding.
We are sorry that you didn't recevied the email. Usually, we reply our customer within 48 hours. If you did not get any feedback in that time, please check your spam box or junk folder.
We could like to find the order and slove the problem for you. But we did not find your order by your trustpilot account ""Cynthia"" after trying several searches in the system. Could you please provide your order number or the name of the recipient? We will give you a satisfactory solution.
Best regards
Scam
Total scam. They will not even answer your emails and there is no phone number to contact they directly. I will be contacting a lawyer and reporting the website. It’s all BS!
21 februari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
Hi Shadia
We are sorry that the response time of email don't meet your expectations. Please notice that the daily working time is Monday to Friday and off on weekends. Usually, the service team reply emails within 48 hours. It may will cause reply delay. We will try our best to improve the service.
There are many similar orders in our system if we only search by your Trustpilot account. So we cannot make sure which is your order. Could you please give us more informations, such like the name of the recipient, phone number, address or more informations to help us? We will give you a satisfactory solution.
Best regards
Im still waiting on my Package i…
Im still waiting on my Package i purchased on feb 6 its the 20th and still nothing looking to get a refund no respond highly pissed dont BUY NOTHING FROM THEM
6 februari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
hi Stephanie
We are sorry to hear that you are not satisfied with shipping time. According to the shipping time of the website, shipping time：The time frame for delivery of an order is divided into two parts:
①Delivery time: 10-20 working days and ②Processing time: 3-5 working days. Total time: 10-25 working days. Thank you for your understanding.
We are sorry that you didn't recevied the email. Usually, we reply our customer within 48 hours. If you did not get any feedback in that time, please check your spam box or junk folder.
We could like to find the order and slove the problem for you. But we did not find your order by your trustpilot account ""Stephanie Torres"" after trying several searches in the system. Could you please provide your order number or the name of the recipient? We will give you a satisfactory solution.
Best regards
Sink strainer basket.
I bought a stainless steel swan sink strainer basket. The swan neck would not fit around my tap and the strainer did not reach out far enough on my small or large sink to be of any use. Very poor quality also. Cost $48 plus postage. Looking up PayPal, there was no mention of Whimsyard. Company was called NTT Tech. Perhaps this review should be for NTT Tech.
18 februari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
Hi Helen
We are sorry to hear that you are not satisfied with product. We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive. We do hope you give us another chance in the future so that we can demonstrate the level of quality our customers can expect from us.
We are committed to providing our customers with affordable products. Could you please provide your order number or the name of the recipient, phone number, address or more informations to help us? We will give you a satisfactory solution.
Best regards
I ordered 2 items before Christmas
I ordered 2 items before Christmas was sent e mail saying it was processed and shipped the tracking number did not work. I continued to try to use the tracking number but 17 track and a few other tracking sites says there are no such shipments.
WCX9U01033645102 is one of the tracking numbers.
Whims order numbers are M. Whims-352967 and 352927. Yesterday and this morning I received e mail from Whimsyard stating that the order had been delivered but had no order number or tracking number. I have sent 3 emails requesting a working tracking number however none has been provided.
The company refunded one projector and shipped another one from China.
The tracking sucks but I like the projector.
11 februari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
Hi Mike
We are so sorry to heard that you are not recevied the package. We have check your order and it is on the way. You can track this order by https://t.17track.net/zh-cn#nums=WCX9Y120778233024,WCX9H120778218024. The newlest status is 2025-02-12 00:00
In Transit to Next Facility and
We have reported your problem to our Customer Service Team and they will reply to you within 48 hours, If you did not get any feedback in that time. You can check if there are any email from "clientplus" with your spam box or junk folder. We will give you a satisfactory solution. Please notice that we will contact your email that left in the order.
Best regards
Somehow I wound up purchasing three…
Somehow I wound up purchasing three veggie cheese graters. I don't know how this happened. I've requested instructions on returning them. This is the second time I've requested with no response. The next thing I do is contact my credit card company
5 februari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
Hi Willard
We are sorry that the response time of email don't meet your expectations. The customer service team has ended the legal vacation and will get back to email as soon as possible. Thank you for the kindly understanding.
We could like to find your order and slove the problem for you. But we did not find any order by your trustpilot account "Willard g Johnson" after trying several searches in the system. Could you please provide your order number or the name of the recipient, phone number, address or more informations to help us? We will give you a satisfactory solution.
Best regards
SCAM
This is a total Scam I placed an order Jan 22 and got a confirmation and tracking link but the link just takes you back to the website. I have sent three separate inquiries to the site and have gotten no response on the status of my order or any legitimate tracking information.
22 januari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
hi Elizabeth
We are sorry to hear that you are not satisfied with shipping time. According to the shipping time of the website, shipping time：The time frame for delivery of an order is divided into two parts:
①Delivery time: 10-20 working days and ②Processing time: 3-5 working days. Total time: 10-25 working days. Thank you for your understanding.
We are so sorry to heard that you are not recevied the package. We have check your order and it is on the way. You can track this order by https://t.17track.net/zh-cn#nums=WCX9F010116573025. The newlest status is 2025-02-06 01:22
In Transit, Arriving On Time
Please wait patiently for a few more days, if you have not received it, you can contact the after-sales team. We will give you a satisfactory solution.
Best regards
SCAM!!!
I placed an order in the beginning of December for a Christmas present for someone. I was patient when I didn’t get my items before Christmas so I contacted the company 2 seeking into January and they said that the order was shipped. It is not a week into February and I have heard north from the company even after emailing them again. SCAM.
I should have know it was a scam when I saw that they didn’t have a phone number
My order has been placed over 50 days ago. An email from them said that it was shipped on 12/25 which is over 30 days ago.
9 december 2024
Review zonder uitnodiging
Antwoord van Whimsyard
hi E O
We are sorry to hear that you are not satisfied with shipping time. According to the shipping time of the website, shipping time：The time frame for delivery of an order is divided into two parts:
①Delivery time: 10-20 working days and ②Processing time: 3-5 working days. Total time: 10-25 working days. Thank you for your understanding.
Affected by peak season, the goods may need to be disinfected at the customs, and some orders will be delayed in transit, resulting in delayed delivery.
We could like to find the order and slove the problem for you. But we did not find your order by your trustpilot account ""E O
"" after trying several searches in the system. Could you please provide your order number or the name of the recipient? We will give you a satisfactory solution.
Best regards
Ordered self stir mugs on 12/31/24
Ordered self stir mugs on 12/31/24, 4 each for a total of $99.00. Sent an email on Jan. 4th got no reply. Finally got a so called tracking number that lead to no where. This site is a scam!!!! I ordered in good faith and got nothing in return. Don't know if it will help but I'm going to report them to the BBB.
31 december 2024
Review zonder uitnodiging
Antwoord van Whimsyard
Hi Sally
We are sorry to hear that you are not satisfied with product. We are sorry that you didn't recevied the email. Usually, we reply our customer within 48 hours. If you did not get any feedback in that time, please check your spam box or junk folder.
We could like to find your order and slove the problem for you. But we did not find any order by your trustpilot account "Sally Apgar" after trying several searches in the system. Could you please provide your order number or the name of the recipient, phone number, address or more informations to help us? We will give you a satisfactory solution.
Best regards
complete scam do not order.
14 januari 2025
Review zonder uitnodiging
Antwoord van Whimsyard
Hi larry
We are a real and can be trusted shopping site. For any problem you have met, we will help you to solve it try our best.
We have reported your problem to our Customer Service Team and they will reply to you within 48 hours, If you did not get any feedback in that time. You can check if there are any email from "clientplus" with your spam box or junk folder. We will give you a satisfactory solution. Please notice that we will contact your email that left in the order.
Best regards
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