After reading just a couple of the other reviews, I found I was not the only one to get scammed into signing up for this service. Tom, was super understanding and initiated a full refund immediately,... Toon meer
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Lees wat reviewers zeggen
I was a victim of a scam where the scammed was posing as a company with a job posting i applied for. I reached out to customer service and explained my situation. Tom was the agent that assisted me in... Toon meer
I fell for a scammer who posed as a landlord. Part of the so-called application process included getting a background check from WhiteBridge.ai, which I paid for. (The scammer told me he would refund... Toon meer
The WhiteBridge services themselves, which are basically background checks, appear to be quite accurate, easy to understand, and are quickly available. The customer service is great! Very pleasant... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
WhiteBridge.ai is an AI-driven digital identity research platform that unlocks deeper people intelligence for sales, talent and reputation teams. Leveraging 30+ public-data sources—from LinkedIn & X to corporate registries—we instantly collate behavioural signals, career milestones and communication styles into GDPR-compliant reports. Over 70 000 professionals have already run 2 million searches, generating 400 000 actionable profiles that accelerate deal prep, streamline recruitment screening and safeguard brand reputation. Whether you need a 360° view before a first call or continuous monitoring for high-stake hires, WhiteBridge.ai delivers reliable, structured insights in seconds. Discover why modern revenue, talent and risk leaders trust our digital identity intelligence—start your free search at https://whitebridge.ai
Contactgegevens
Krivių g. 5, LT-01204, Vilnius, Litouwen
- support@whitebridge.ai
- whitebridge.ai
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Tom made the support process easy
Tom made the support process easy and quick. This allowed me to use the services and resolve a problem with ease. I appreciate the excellent support.
I am happy with customer service
I am happy with customer service. Tom was a great support to answer all my questions and concerns.
Great kudos to the CEO
Great kudos to Whitebridge CEO, Tom,! Has great business ethics! I received an email from him asking about their services. I replied had zero problems with the services. I had cancelled my subscription due to fraudulent Marketplace rental landlords wanting credit scores, etc. I just chalked it up to another life experience. Tom graciously offered to refund my acct! I wasn't expecting that but very grateful! You don't see that very often. Thank you again Tom, preciate your business & ethics!
Cancel/refund
I was able to cancel the subscription and get refund right away in less than 5 min! It was most fast and efficient service I have. But just please be aware that you will automatically subscribe monthly payment after you sign it up. (I am only give it 4 out of 5 since it didn’t tell me it was monthly subscription.)
Near immediate courteous response with…
Near immediate courteous response with great help.
Great customer care
Even though I didn’t use the website as intended I got everything I need with the customer support and help. Costumer service was great, communication was easy
I couldn't believe how quick Tom…
I couldn't believe how quick Tom answered. Less than half a minute. He took care of my issue immediately with no problem. Thanks Tom. Keep it up
I canceled my subscription and customer service responded immediately :)
I canceled my subscription the next day, and I emailed customer service asking when I would get my refund, it was 10:20 at night when I emailed and they responded within minutes and my bank immediately sent a notification that my refund was being processed. Very fast, polite, and efficient customer service.
Absolutely incredible customer service
Absolutely incredible customer service, phenomenal people 🤗 thanks a bunch and love ya tons 💕
I gotta say the customer service is top…
I gotta say the customer service is top notch I mean in less then 60 seconds I got a response and help with my issue so for that alone I would use the service again
Perfect service!
Customer service is on point
Customer service is on point. Fast response and understood my request. Thank you.
Super helpful customer support from Tom.
Didn't need it, but they've got a good team
Not the most unique concept ever, but decently effective and stellar customer service. When I wasn't satisfied, Tom from their support team got back to me in less than 60 seconds. Thanks for your help Tom! And thanks for making things so hassle-free.
The customer service is phenomenal
The customer service is responsive and personable
All I want is my receipt and my report…
All I want is my receipt and my report they say I have to run it I payed they telling me shortly I get it this is important it is beneficial for me and my daughter and grandson just give me what I want

Antwoord van WhiteBridge AI
Great customer service
Great customer service, got my money back 3 minutes after I issued a refund.
Good customer support
I stupidly got tricked by a fake job posting that requested a background check, and I paid for a report from whitebridge before I realized.
They were pretty quick and communicative with refunding me, which is a pretty good sign of integrity in my opinion.
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