After reading just a couple of the other reviews, I found I was not the only one to get scammed into signing up for this service. Tom, was super understanding and initiated a full refund immediately,... Toon meer
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Lees wat reviewers zeggen
I was a victim of a scam where the scammed was posing as a company with a job posting i applied for. I reached out to customer service and explained my situation. Tom was the agent that assisted me in... Toon meer
I fell for a scammer who posed as a landlord. Part of the so-called application process included getting a background check from WhiteBridge.ai, which I paid for. (The scammer told me he would refund... Toon meer
The WhiteBridge services themselves, which are basically background checks, appear to be quite accurate, easy to understand, and are quickly available. The customer service is great! Very pleasant... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
WhiteBridge.ai is an AI-driven digital identity research platform that unlocks deeper people intelligence for sales, talent and reputation teams. Leveraging 30+ public-data sources—from LinkedIn & X to corporate registries—we instantly collate behavioural signals, career milestones and communication styles into GDPR-compliant reports. Over 70 000 professionals have already run 2 million searches, generating 400 000 actionable profiles that accelerate deal prep, streamline recruitment screening and safeguard brand reputation. Whether you need a 360° view before a first call or continuous monitoring for high-stake hires, WhiteBridge.ai delivers reliable, structured insights in seconds. Discover why modern revenue, talent and risk leaders trust our digital identity intelligence—start your free search at https://whitebridge.ai
Contactgegevens
Krivių g. 5, LT-01204, Vilnius, Litouwen
- support@whitebridge.ai
- whitebridge.ai
4,5
Uitstekend
191 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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They make my refund thank you so much 😊
They make my refund thank you so much 😊
5 juni 2026
Review zonder uitnodiging
Don't ever use this site because their…
Don't ever use this site because their a scam and will continue to use your card information without your permission its not right and you should be shut down because times are hard for you to continue to charge someone card without their permission is reckless and crazy if you're not using the services its a waste of time and Scam all in 1.
15 mei 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hi there,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience.
WhiteBridge AI is a subscription-based service, and before any payment is taken we clearly show the subscription terms, pricing, and renewal information, and ask for explicit card authorization. We never charge cards without consent, and we do not continue to bill if a subscription has been cancelled.
Because I can’t see your account details from this review alone, I’m not able to look into your specific case here. Please email us at support@whitebridge.ai with the email address you used to sign up and any relevant details about the charges you’re seeing. We’ll review your account, clarify exactly what happened, and if anything is incorrect we’ll work to fix it as quickly as possible.
Thank you again for raising this – we’d really like the opportunity to investigate and resolve this directly with you.
Best regards,
The WhiteBridge AI Team
Great job!!
12 mei 2026
Review zonder uitnodiging
I was scammed
I was scammed, I don’t need any of this and it was one thing after another
8 mei 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hi there,
We’re really sorry to hear about your experience and that things felt like one issue after another. This is not the experience we want for our customers.
So we can look into what happened and resolve this for you as quickly as possible, please contact our support team at support@whitebridge.ai with your details (email used for the purchase, and any relevant order or account info).
We’ll review your case thoroughly and do our best to make this right.
Best regards,
WhiteBridge AI Support Team
They charged my card multiple times…
They charged my card multiple times then sent me a link and told me I could cancel and get a refund from them and it just sends to the top up screen never waste ur time total scam
15 april 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hi Brandi,
We’re very sorry for the poor experience you’ve had with our service and for the confusion around the charges and refund process.
This is absolutely not the experience we want for our customers. Please contact us directly at support@whitebridge.ai so we can locate your account, cancel your subscription, and process a refund for the payments that were made.
Your feedback is important to us and we’ll use it to improve both our billing flow and the clarity of our cancellation and refund instructions.
Best regards,
WhiteBridge AI Support
Easiest way to get information for…
Easiest way to get information for yourself and others you may know
30 april 2026
Review zonder uitnodiging
horrible
horrible, needed for a rental why? website didnt work didnt generate shit for me. I paid $30 an nothing all the Ai bot said will be back in 8 hrs? whaaaaaaah?
22 april 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hi there,
We’re really sorry to hear about this experience, and we completely understand how frustrating and worrying this must feel.
What you’ve described sounds like an abuse of our service by a third party posing as a landlord. They are not associated with WhiteBridge AI, and this kind of behavior goes directly against our policies.
Please contact us at support@whitebridge.ai with any screenshots or details of your payment so we can locate your report, refund your payment, and investigate who was involved. We will take appropriate action on our side to prevent them from using our service again.
Thank you for bringing this to our attention and giving us the chance to make this right.
Best regards,
WhiteBridge AI Support
It will not let me unsubscribe
It will not let me unsubscribe. Won't let me talk with anyone either to help.
22 april 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hi Terreca,
Thank you for bringing this to our attention. We’re very sorry for the trouble you’ve had trying to unsubscribe and for not being able to reach anyone for help - that’s not the experience we want for our users.
Please contact us directly at support@whitebridge.ai so we can locate your account, cancel your subscription for you, and make sure everything is properly closed on our side.
Best regards,
WhiteBridge AI Support
Accurate!!
17 april 2026
Review zonder uitnodiging
Helped clear up a lot of misconceptions.
14 april 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hello,
Thank you for taking the time to leave a review, and I’m really sorry to hear about your experience.
We take any suggestion that WhiteBridge AI is a scam extremely seriously, as this is the opposite of what we stand for. We’d really like to understand what happened on your account and make it right.
Please contact us at support@whitebridge.ai from the same email address you used to sign up and include any relevant screenshots or transaction details. Our support team will:
- Review your account and any charges,
- Help you access the product if something failed on our side, or
- Arrange a refund where applicable under our terms.
We value your trust and are committed to resolving this as quickly as possible once you reach out.
Best regards,
WhiteBridge AI Support
It really didn't provide any insights
31 maart 2026
Antwoord van WhiteBridge AI
Hello,
Thank you for taking the time to share your feedback - we’re truly sorry to hear the experience didn’t meet your expectations.
Our reports are built using publicly available information, but we completely understand your point: if the data available online is limited or inconsistent, the report may not feel valuable. Unfortunately, public information differs greatly from one person to another, and when there isn’t enough credible data available, we’re not able to generate deeper insights or include certain details.
That said, your feedback is valid - and we don’t want you to feel you wasted your money. Please contact our support regarding the refund support@whitebridge.ai
If you have any questions or would like us to review the report with you to see whether additional sources may be available, feel free to reach out to our support team as well and we’ll be happy to help.
Thanks again,
WhiteBridge Team
Cancel is a nightmare
I was trying to cancel but there is no real person to talk to said there was a 30 day money back. But they lead you all over the place and no cancel or money back. I would not work with this company.
18 maart 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hello Tammy,
Thank you for taking the time to share your experience – we’re sorry to hear you’ve been left feeling dissatisfied with the cancellation and refund process.
We do offer a 30‑day money‑back option under our terms, and our team is available to help with cancellations. Please contact our support team at support@whitebridge.ai with the email address you used, any payment or subscription details, and the approximate date and time you tried to cancel. This will help us locate your account, verify the status of your subscription, and confirm whether you are eligible for a refund under our policy.
Your feedback is important to us, and we appreciate you bringing this to our attention.
Best regards,
WhiteBridge Team
No product accessible
Went through the required processes paid my money to get a report and was sent links which do not work. Requests for assistance made, no real help given and I still cant access the report.
12 maart 2026
Antwoord van WhiteBridge AI
Hello Ron,
Thank you for taking the time to share your experience – we’re very sorry to hear that you paid for a report and still can’t access it. That is not the kind of experience we want our customers to have.
We understand how frustrating it is to complete all the steps, pay, and then receive links that don’t work, especially when your requests for help haven’t resolved the issue. We want to get this sorted out for you as a priority.
Please contact our support team directly at support@whitebridge.ai with the email address you used for the purchase, any order or transaction reference, and (if possible) screenshots of the non-working links or error messages you see. This information will help us quickly locate your order, fix the access issue, and make sure you receive the report you paid for.
Your feedback is very important to us, and we appreciate you bringing this to our attention.
Best regards,
WhiteBridge Team
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