After reading just a couple of the other reviews, I found I was not the only one to get scammed into signing up for this service. Tom, was super understanding and initiated a full refund immediately,... Toon meer
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Lees wat reviewers zeggen
I was a victim of a scam where the scammed was posing as a company with a job posting i applied for. I reached out to customer service and explained my situation. Tom was the agent that assisted me in... Toon meer
I fell for a scammer who posed as a landlord. Part of the so-called application process included getting a background check from WhiteBridge.ai, which I paid for. (The scammer told me he would refund... Toon meer
The WhiteBridge services themselves, which are basically background checks, appear to be quite accurate, easy to understand, and are quickly available. The customer service is great! Very pleasant... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
WhiteBridge.ai is an AI-driven digital identity research platform that unlocks deeper people intelligence for sales, talent and reputation teams. Leveraging 30+ public-data sources—from LinkedIn & X to corporate registries—we instantly collate behavioural signals, career milestones and communication styles into GDPR-compliant reports. Over 70 000 professionals have already run 2 million searches, generating 400 000 actionable profiles that accelerate deal prep, streamline recruitment screening and safeguard brand reputation. Whether you need a 360° view before a first call or continuous monitoring for high-stake hires, WhiteBridge.ai delivers reliable, structured insights in seconds. Discover why modern revenue, talent and risk leaders trust our digital identity intelligence—start your free search at https://whitebridge.ai
Contactgegevens
Krivių g. 5, LT-01204, Vilnius, Litouwen
- support@whitebridge.ai
- whitebridge.ai
4,5
Uitstekend
191 reviews
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Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I love everything so far
11 maart 2026
Review zonder uitnodiging
Because it covers absolutely everything…
Because it covers absolutely everything so you can see where there maybe breaches or data onnrhw dark web and how to fix
10 maart 2026
Review zonder uitnodiging
Fraudulent website
Fraudulent website. When inquiring about a property for rent I was redirected to this website to do a check. They take your credit card information and try to take money out your account multiple times. Don’t trust this website or anyone directing you to it.
9 maart 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hello Krystal,
Thank you for taking the time to share your experience - we’re truly sorry to hear about your experience and how stressful this situation must have felt.
We want to assure you that we take any accusations of fraudulent behavior very seriously. What you’ve described is absolutely not the kind of experience we aim to provide, and we’d like to investigate this as a priority to understand exactly what happened.
Please contact our support team directly at support@whitebridge.ai with any details you can share (such as how you were redirected to our website, the link you used, and any relevant screenshots or bank notifications). This information will help us look into the issue thoroughly and take appropriate action if we identify any misuse or suspicious activity.
Your feedback is extremely important to us, and we appreciate you bringing this to our attention.
Best regards,
WhiteBridge Team
Defamation to my character and false…
Defamation to my character and false reputation report with this fraud scam bullshit software company. The thieves charged me for that.
1 december 2025
Review zonder uitnodiging
Antwoord van WhiteBridge AI
We are sincerely sorry to hear about your experience and the distress this has caused you. We take accusations of this nature extremely seriously, as it is never our intention to provide inaccurate information or cause frustration to our users.
We want to investigate your specific case immediately to understand what happened with your report and address your concerns regarding the charges. Please reach out to our dedicated support team at support@whitebridge.ai or through our website’s help center.
We are committed to figuring this out with you and ensuring any errors are rectified. We look forward to hearing from you so we can make this right.
Best regards,
WhiteBridge AI
It's easy to use and fast.
23 februari 2026
Review zonder uitnodiging
took funds
took funds, placed a digital token on my credit card and then did not reply to any of my inquiries or provide me the information I needed
10 februari 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hello there,
We sincerely apologize for the frustration this has caused. We take reports of this nature very seriously and would like to investigate the status of your transaction and any communication gaps immediately.
Please reach out to us directly at support@whitebridge.ai with your account details or transaction ID so our team can resolve this for you as a priority.
Best regards,
The WhiteBridge AI Support Team
Great quality information was collected…
Great quality information was collected about the person I was searching and plan to meet.
19 februari 2026
Review zonder uitnodiging
Scam company
Scam company. I attempted to cancel my subscription right after I realized this company is not legit, and they keep charging me and when I email CS, they tell me I don’t have an active subscription. I have to just keep reaching out to my financial institution to refund the charges. Make it stop
17 januari 2026
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Hello, please accept our sincere apologies for the issues you’ve experienced with our service.
We want to resolve this for you as quickly as possible, but we are currently unable to identify your account or transaction based on your review alone.
To help us process your full refund, please reach out to our support team at support@whitebridge.ai and include the email address you used for the original purchase.
Once we have that information, we can locate your file in our system and return your funds immediately.
Thank you for your patience and for bringing this to our attention so we can make it right.
Best regards,
The WhiteBridge AI Support Team
just scraping public info and construct…
just scraping public info and construct stories based upon that info, is something any human could do better. I can do more accurate myself.
Waste of money, you don't actually reveal anything. Would have been at least a bit better if you'd show most frequent contacts, or recent contacts with instant hi frequency follow-up. But none of that kind of info what so ever.
2 januari 2026
Antwoord van WhiteBridge AI
Hello Vincent,
Thank you for taking the time to share your feedback - we’re truly sorry to hear the experience didn’t meet your expectations.
Our reports are built using publicly available information, but we completely understand your point: if the data available online is limited or inconsistent, the report may not feel valuable. Unfortunately, public information differs greatly from one person to another, and when there isn’t enough credible data available, we’re not able to generate deeper insights or include certain details.
Regarding features like “most frequent contacts” or “recent contacts,” we want to clarify that we don’t have access to private contact lists, call logs, or messaging history, and we don’t attempt to retrieve or infer that kind of personal data. We only use information that is public and legally accessible.
That said, your feedback is valid - and we don’t want you to feel you wasted your money. Please contact our support regarding the refund support@whitebridge.ai
If you have any questions or would like us to review the report with you to see whether additional sources may be available, feel free to reach out to our support team as well and we’ll be happy to help.
Thanks again,
Whitebridge Team
Paid for 2 reports
Paid for 2 reports. Took the information that I filled out for the account and used it as a report so I only really got one report. Also need to be able to enter different name variants and emails
1 januari 2026
Antwoord van WhiteBridge AI
Hello there,
Thank you for your feedback - and we’re really sorry for the confusion and frustration this caused.
You’re absolutely right to expect two distinct reports when you pay for two. In some cases, if a person has very limited public footprint, the system may rely heavily on the information entered during setup to create a baseline profile, which can make it feel like the report is simply repeating what you submitted. That’s not the experience we want you to have.
You also raised an important point about entering different name variants and multiple emails. Many people appear online under variations of their name (nicknames, maiden names, alternate spellings), and being able to include multiple identifiers improves accuracy and coverage. We’re actively working on expanding this capability, and your feedback helps prioritize that improvement.
If you can reach out to our support team via support@whitebridge.ai with your order email, we’ll take care of this immediately and ensure you’re not left paying for something you didn’t receive.
Thanks again - we genuinely appreciate you pointing this out.
Whitebridge Team
Honestly I want my money back
Honestly I want my money back. I ran a report on a person I know first to test this out. I also paid for a ran a report on checkpeople. It cost me $1 and I have 4 days left to run as many reports as I desire. The whitbridge reports warmer $19.99 each. The check people report , (cp), was more thorough and detailed and accurate. I was very disappointed white white bridges results as. I chose this person because I knew them to have been an adult performer with 6–12 easily findable profiles and white bridge found not 1. They also didn’t even deliver her main email address I had to add that to the report. In summary overpriced and under delivered on what it did provide
23 december 2025
Antwoord van WhiteBridge AI
Hello there,
Thank you for the detailed feedback - and we’re truly sorry the report fell so far short of what you expected.
We completely understand your frustration, especially since you tested the service on someone whose online presence you already knew was easy to find. If our report failed to surface profiles that should have been discoverable, that’s not acceptable - and we agree that you shouldn’t be paying for an experience that feels overpriced or incomplete.
To address your request please contact our support team via support@whitebridge.ai regarding refund.
Whitebridge reports are built using publicly available data, but the availability and consistency of that data varies widely by person and platform.
We also appreciate your point about pricing versus value. Feedback like this is important and helps us improve accuracy, coverage, and transparency - especially when customers compare results across services.
If you’d like, you can contact our support team and we’ll also investigate why those profiles were missed so we can address the issue for future reports - but regardless, you will definitely will get a refund.
Thank you again for giving us a try, and sorry again for the disappointment.
Whitebridge Team
You were very limited & disappointing
You were very limited.
Any of the information you showed me I have already seen on social media.
Very disappointing.
4 oktober 2025
Good experience, although not too in-depth
Better suited to US and EU markets..few profiles situated in the uae did not provide the same level of detail.
13 augustus 2025
Review zonder uitnodiging
The report was terrible the was no…
The report was terrible the was no option at the beginning to add an address phone number age nothing therefore the report was for the wrong person! A total waste of time and money. never again will i use yr services and ill warn anyone else considering you
3 oktober 2025
Review zonder uitnodiging
Reports are AI hallucinations
Reports are full of fake, AI hallucinated information. Very unreliable, not to mention they illegally scraped people's private data. This company is not to be trusted.
29 september 2025
Review zonder uitnodiging
I linked my Facebook account for the…
I linked my Facebook account for the background check but it also linked a linked in account that isn’t mine so in the career section my report said that I worked for places I had never worked
25 september 2025
Review zonder uitnodiging
WhiteBridge is my go to tool for KYC
WhiteBridge is a brilliant tool for KYC. I use it a lot and it has really helped me in preparing for meetings with people you don't know and helps you frame how to approach and speak to new prospects. Its very easy to use and the speed of the generated reports is super fast. Usually within minutes.
25 september 2025
Review zonder uitnodiging
It automatically generated the the email
It automatically generated the the email and I didn't get the right info....it gave me the info of someone else
24 september 2025
Review zonder uitnodiging
Antwoord van WhiteBridge AI
Joshua,
We're always open to helping you out, but we never received any emails or attempts to contact our support from you regarding the report. We're always able to review the report for you, provide the credit back, or give you a full 100% refund guarantee if you like.
Please get in touch with us at support@whitebridge.ai, and we'll sort out your problem to get the right report for you. We have a dedicated team working on report quality who are here to help get it right for you. You can just tell exactly where it went wrong and we'll get back to you with a new one.
Good data but a better user interface!
There is no question that the data is reliable. But the user interface seems a little hectic. A more simple dashboard might facilitate operations, but it's not a deal breaker at all!!
21 juni 2025
Review zonder uitnodiging
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