Willful Reviews 1.762

TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was extremely well executed. The staff we had for witnesses, were excellent at walking us thru the online signing process. Especially since I am technology challenged!!!! It was very easy filling... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

It is not a matter of what went wrong, it is a matter of marketing overkill. I am working through creating a will on my own timeline and I find the constant presence of irrelevant Willful prompts in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am an older person and I hate that AI is used in everything but I have to admit I used it on your site and I got answers that were very helpful and if I couldn't figure it out they kept trying so... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. Erfrechtadvocaat

Geschreven door het bedrijf

Willful is an online tool that helps Canadians create legal estate planning documents such as their Last Will and Testament, Living Wills and Power of Attorney Documents or Personal Directives. Designed with the user experience in mind, Willful offers step-by-step guidance to create fully legal documents at a fraction of the cost and time spent with a lawyer. Willful customers can come back to their dashboard to update and edit at any time. More than half of Canadian adults do not have a Will. Willful is on a mission to make the end-of-life planning easy and accessible to shrink this number down to zero. Because every adult needs a will. Address listed is our operational headquarters. Please note we are not a law firm.

Willful - Easy Online Wills

Geschreven door het bedrijf

Create a legal will in 20 minutes online
Online Wills, Your Way. Easily Update Your Will Anytime.

Easy updates, anytime.

Easy updates, anytime.

Easily update your will anytime, so your estate plan can change as your life does!

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy

Easy, quick!

18 januari 2026
Logo Willful

Antwoord van Willful

Hi Dustin,

Thanks so much for the great feedback! We’re glad to hear it felt simple and didn’t take much time. We aim to make the process of creating a will straightforward for our customers and we appreciate you choosing Willful 😊

- The Willful Team

Beoordeeld met 5 van de 5 sterren

It was straight forward and easy to do

It was straight forward and easy to do. The best part was that you could leave it and return to it a few days later without any loss of data. It was also cheap compared to getting things done by a lawyer/solicitor.

4 januari 2026
Logo Willful

Antwoord van Willful

Thanks so much for your review! We're happy to hear you found the process straightforward and appreciated the flexibility to come back to it without losing any progress. Making estate planning more accessible and affordable is exactly what we aim for — we're so glad you had a great experience!

Beoordeeld met 5 van de 5 sterren

Very easy to use

Very easy to use. The online tools helped me get my first will done. It made a difficult task simpler and easier to do.Finally it gives me peace of mind knowing I'm able to access and update my will at anytime and make any changes in the event things change. I am very pleased with the experience!

15 januari 2026
Logo Willful

Antwoord van Willful

Thank you so much for the kind words! We're so glad to hear that Willful made the process of creating your first will simpler and more manageable. It's great to know you’re feeling peace of mind — and yes, being able to update your will anytime is such a helpful feature, especially as life changes. We truly appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

File for a Will Now

The instructions for completing the will were easy to follow. Having online access to making a will makes it accessible. The price was appealing as well. Thankyou

14 januari 2026
Logo Willful

Antwoord van Willful

Thank you so much for the kind review! We're so glad to hear that you found the process easy to follow and accessible—and that the pricing worked well for you too.


We’re honoured to support you with such an important step, and we’re always here if you need anything in the future!

Beoordeeld met 4 van de 5 sterren

All great. Every think is very clear and easy with well organized. Price is very reasonable.

you can trust Willful.

27 december 2025
Review zonder uitnodiging
Logo Willful

Antwoord van Willful

Thanks so much for the kind words and for taking the time to leave a review! We're so glad to hear you found the process clear, easy, and well-organized—and that you feel confident trusting Willful.


If there's anything we can do to make your experience a full 5 stars, feel free to reach out—we're always here to help!

Beoordeeld met 3 van de 5 sterren

I want to have documents set to me but…

I want to have documents set to me but can't seem to get it set up

5 januari 2026
Logo Willful

Antwoord van Willful

Thanks for your feedback—we really appreciate you taking the time to share your experience.


If you're having trouble setting up document delivery, we're here to help! Please reach out to us at hello@willful.co and our team would be happy to walk you through the next steps to get everything sorted.


Looking forward to helping you out!

Beoordeeld met 5 van de 5 sterren

Easy

Easy. Simple. Not complicated. And it continues to be on file price was great as well. Highly recommend this. Feels great to have it done.

12 juni 2025
Logo Willful

Antwoord van Willful

Thanks so much for the kind words! We're thrilled to hear the process felt easy and straightforward—that’s exactly what we aim for. It’s a great feeling to have your will in place, and we’re so glad we could help you check it off your list. Thanks again for recommending Willful!

Beoordeeld met 4 van de 5 sterren

Simple easy great experience thank you…

Simple easy great experience thank you for helping me be prepared for the end.

9 januari 2026
Logo Willful

Antwoord van Willful

Thanks so much for your kind words! We're so glad to hear that you found the experience simple and helpful. It means a lot to know we could support you in feeling prepared and confident about your plans.

Beoordeeld met 4 van de 5 sterren

I have not finished completing the…


I have not finished completing the will I do have one section left to complete before registering it. I will have this done as soon as I can get it legalized.

5 januari 2026
Logo Willful

Antwoord van Willful

Hi Pauline,

Thanks so much for the review! Glad to hear you’re making good progress so far. Take your time wrapping up that last section, and if any questions come up along the way or you need a hand getting things finalized, we're happy to help out 🙂 

- The Willful Team

Beoordeeld met 5 van de 5 sterren

A few minutes says it All

It was Quick, easy and simple

4 januari 2026
Logo Willful

Antwoord van Willful

Thanks so much for the kind words! We're so glad to hear you found the process quick, easy, and simple—that's exactly what we aim for. 😊

Beoordeeld met 5 van de 5 sterren

Easy and clear to do

Easy and clear to do

30 december 2025
Logo Willful

Antwoord van Willful

Thanks so much for the kind words! We're so glad to hear you found the process easy and clear—that's exactly what we aim for. 😊

Beoordeeld met 5 van de 5 sterren

Very easy and convenient

Very easy and convenient. Makes the process of creating a will simpler - its a lot easier than you think. Loved it!

29 december 2025
Logo Willful

Antwoord van Willful

Hello! Thanks so much for the kind words! We’re really glad to hear you found the process easy and convenient — that’s exactly what we aim for. Making a will can feel intimidating, so it’s great to know Willful helped make it feel simpler than expected. We appreciate you taking the time to share your experience 😊

- The Willful Team

Beoordeeld met 5 van de 5 sterren

Very easy to use

Very easy to use. Great if you live a life of "basics".

1 januari 2026
Logo Willful

Antwoord van Willful

Thanks so much for the 5-star review! We're glad to hear you found Willful easy to use. It's great to know the platform worked well for your needs—it's designed to simplify estate planning for straightforward situations.


We really appreciate you choosing Willful!

Beoordeeld met 5 van de 5 sterren

So quick and easy.

So quick and easy.

1 januari 2026
Logo Willful

Antwoord van Willful

Hi Robert,

Thanks so much for the 5-star review! We're thrilled to hear you found the process quick and easy—that’s exactly what we’re going for.


Thanks again for choosing Willful!

Beoordeeld met 4 van de 5 sterren

Experience was fairly simple

Experience was fairly simple, would be good if you could layout the step by step process up front. For example, if your are a couple or if you are single or ... then you should follow this process to complete your will. For example I was uncertain of the whole process up front on what to do in regards to my spouses portion of completing her Will. The fact I had to pay first before sending her a link. Needed to go to the help tool. Would have been nice to have the process clearly defined before starting the process or maybe I just missed where those instructions where up front. Other than that it is nice you can update it as you wish without additional lawyer costs. Works well for simple wills.

29 december 2025
Logo Willful

Antwoord van Willful

HI Rick,
Thanks so much for the 5-star review and for taking the time to share your experience!


We’re really glad to hear that you found the platform simple to use and that the ability to make updates without additional costs was valuable—that's exactly what we aim for.


We also really appreciate your feedback about wanting a clearer step-by-step overview at the start, especially when creating wills as a couple. You're not alone in that, and we're actively working on improving how we guide users through the process, including clarifying how partner invites work. Your insights help us make Willful better for everyone.


Thanks again for choosing Willful, and for helping us improve with your thoughtful feedback!

Beoordeeld met 5 van de 5 sterren

Very helpful tool, thank you to the creators of Willful!!

The online tools helped my wife and I get our first will done and safely tucked away. It made a difficult task simpler and easier to do. It helped us work through sensitive decisions that I’m not sure we would have felt comfortable doing in front of a lawyer. Finally, it also gives us the comfort of being able to update our will, power of attorney and representation agreement in the event things change. We were very pleased with our experience!

30 december 2025
Logo Willful

Antwoord van Willful

Hi Eric,
Thank you so much for your kind words! We're so glad to hear that Willful helped make a difficult task feel more approachable for you and your wife. It’s great to know that the platform gave you the space to work through those important decisions comfortably — and that you feel confident knowing you can easily make updates as life changes.


We’re truly honoured to be part of your estate planning journey. Thanks again for choosing Willful!

Beoordeeld met 5 van de 5 sterren

Great program and very smooth and easy…

Great program and very smooth and easy to use. Explains things well.

30 december 2025
Logo Willful

Antwoord van Willful

Thank you so much for the kind words! We're so glad to hear that you found the program smooth, easy to use, and informative — that’s exactly what we aim for.

Beoordeeld met 3 van de 5 sterren

Easy to set up but not easy to edit after

I logged in as I wanted to make a change. I was unable to make the edit because there was a big black X across my choices. I asked for help and the AI chat bot told me how to make the change. Well the chat bot idea didn't work either. So now I have to wait 2-3 days for someone yo get back to me! Not impressed!

14 december 2025
Logo Willful

Antwoord van Willful

Thanks for your message — and I’m sorry again for the earlier frustration.


The good news is that any issue has since been resolved, so your account should now be working as expected. You only need to wait if you prefer a phone call, since all the slots are currently booked — but we’re happy to help over email in the meantime.


Just reach out to us at hello@willful.co with the details of what you’d like to update, and we’ll get back to you as soon as possible.


Please don’t hesitate to reach out if you have any other questions.

Beoordeeld met 5 van de 5 sterren

Personal experience

Easy to follow to fill the forms

28 december 2025
Logo Willful

Antwoord van Willful

Thanks so much for your review! We're happy to hear you found the forms easy to follow — that’s exactly what we aim for. If you ever have any questions or need help in the future, we’re just a message away!

Beoordeeld met 5 van de 5 sterren

gladly straightfoward

I was thrilled to find out how user-friendly and efficient this process was. I feel relieved that I finally have an updated Will.

4 januari 2026
Logo Willful

Antwoord van Willful

Thank you so much for the wonderful review! We're so glad to hear that you found the process user-friendly and efficient — and even more so that you're feeling relieved with your updated will. That peace of mind is exactly what we hope to provide. If you ever need anything down the road, we’re here to help!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer