Willful Reviews 1.763

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was extremely well executed. The staff we had for witnesses, were excellent at walking us thru the online signing process. Especially since I am technology challenged!!!! It was very easy filling... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

It is not a matter of what went wrong, it is a matter of marketing overkill. I am working through creating a will on my own timeline and I find the constant presence of irrelevant Willful prompts in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am an older person and I hate that AI is used in everything but I have to admit I used it on your site and I got answers that were very helpful and if I couldn't figure it out they kept trying so... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. Erfrechtadvocaat

Geschreven door het bedrijf

Willful is Canada's leading online estate planning platform, built to make wills and powers of attorney accessible to every Canadian. More than 500,000 Canadians have trusted Willful to start their estate planning journey — creating legally valid documents online in about 20 minutes, saving thousands compared to a traditional lawyer, with free lifetime updates as life changes. Willful's documents are developed with Canadian estate lawyers and tailored to each province's unique requirements. The platform also powers partnerships with financial institutions and advisors, helping close the estate planning gap for Canadians nationwide. Founded in Toronto in 2017, Willful is on a mission to make estate planning simple, affordable, and accessible for all. To learn more, visit willful.co.

Willful - Easy Online Wills

Geschreven door het bedrijf

Create a legal will in 20 minutes online
Online Wills, Your Way. Easily Update Your Will Anytime.

Easy updates, anytime.

Easy updates, anytime.

Easily update your will anytime, so your estate plan can change as your life does!

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

An easy experience!

I’m very pleased at how easy it was.
I did have one question which was answered promptly.

9 september 2025
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Antwoord van Willful

Thank you, JAM! We’re so glad to hear the process was easy for you and that our team could answer your question quickly. We truly appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Very simple and easy to do ..would…

Very simple and easy to do ..would recommend it to anybody in front of you enemy

9 september 2025
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Antwoord van Willful

Thank you so much for your review, Judith! We’re glad to hear you found the process simple and easy. Your recommendation means a lot to us.

Beoordeeld met 1 van de 5 sterren

A simple inquiry

A simple inquiry, no response or acknowledgement.

3 september 2025
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Antwoord van Willful

Hi Joyce, we’re sorry to hear this and it’s definitely not the kind of experience we aim to provide. We couldn’t find an earlier email on our end, but we’ve just sent one your way now and would be happy to help however we can. Thanks for sticking with us, we’re here whenever you’re ready to chat 💙

Beoordeeld met 5 van de 5 sterren

Incredible experience using Willful

Incredible experience using Willful to complete a Will for my partner at I. The platform was intuitive, and I would highly recommend it to anyone needing a Will.

7 september 2025
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Antwoord van Willful

Thanks so much, Matthew! We're so glad to hear the platform felt intuitive and made things easier for you and your partner. Making a will is such an important step, and it means a lot to know Willful helped you both complete it with confidence 😊

Beoordeeld met 5 van de 5 sterren

Ease of mind on a tough subject.

It was easy for the most part. My wife and I gave the site to a social worker at a hospital that works with people dealing with cancer.

28 augustus 2025
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Antwoord van Willful

Thanks David! We appreciate you taking the time to share this, and we’re really glad the experience felt easy and gave you and your wife some peace of mind. We’re especially touched that you passed it along to someone supporting folks through such difficult circumstances. That truly means a lot to our team 💙

Beoordeeld met 5 van de 5 sterren

VERY helpful and answered and responded…

VERY helpful and answered and responded to all my questions and concerns promptly.

3 september 2025
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Antwoord van Willful

Thank you so much, Gordon! We’re so glad to hear our team was able to answer your questions and provide the support you needed.


Please don't hesitate to reach out if you have any other questions.

Beoordeeld met 5 van de 5 sterren

Easy to use! Happy with the results!

The outline was easy to follow. Just enter your info and the program wrote it up perfectly. I used many of the references given to make informed decisions. I liked that I could take my time if I was unsure about something, do research or think on it and come back to it later. Getting help was only a phone call away!
Thank you for making it so easy

3 september 2025
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Antwoord van Willful

Thank you so much for your kind words Joanne! We're thrilled to hear that you found the process easy to follow and that the references helped you make informed decisions. Taking your time and returning when you’re ready is exactly how we designed the experience—it’s wonderful to know that worked well for you. And we're always just a phone call away if you need us again 😊

Beoordeeld met 3 van de 5 sterren

I am trying to make changes and hang…

I am trying to make changes and hang figure out how to make them

2 september 2025
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Antwoord van Willful

Thanks so much for your feedback, Marian. I’m sorry things felt a bit tricky at first, but I’m really glad we were able to connect by phone and walk through everything together, including how to download your will. If you ever have more questions, we’re always happy to help 💙

Beoordeeld met 5 van de 5 sterren

Simple to use with easy instructions

Simple to use with easy instructions. Registration was even easier

7 augustus 2025
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Antwoord van Willful

Thanks, Glenn! We’re really glad the steps felt easy to follow, and it’s great to hear registration was even more seamless. That’s music to our ears! 🙌

Beoordeeld met 5 van de 5 sterren

Individual Will

Easy to follow steps.

26 augustus 2025
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Antwoord van Willful

Thanks, Cynthia! Hearing that the steps were easy to follow is wonderful. That’s the kind of experience we hope to create for everyone using Willful 😊

Beoordeeld met 5 van de 5 sterren

Process well guided

Process well guided, very clear and complete

22 augustus 2025
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Antwoord van Willful

Thank you so much for the 5-star review, Gilled! We’re happy to hear that you found the process clear, complete, and easy to follow. Your feedback means a lot to us!

Beoordeeld met 5 van de 5 sterren

Fast and easy way of doing a will

Fast and easy way of doing a will. Love the way a person can answer questions to help populate the will very affordable. I have referred 2 family members

23 augustus 2025
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Antwoord van Willful

Hi Debbie!

Thank you so much for the wonderful review! We’re so glad to hear you found Willful fast, easy, and affordable. It means a lot that you’ve also referred family members—that’s the greatest compliment we could receive. We truly appreciate your trust in us

Beoordeeld met 5 van de 5 sterren
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Antwoord van Willful

Thank you for the kind review, Samuel. We are so glad it was simple to follow the instructions. Congratulations on checking this off your to-do list. Cheers from Team Willful

Beoordeeld met 5 van de 5 sterren

Willful removed obstacles

I have put off writing a will for decades because I thought it would be time consuming and costly. Willful completely eliminated both of those obstacles. I was blown away with how simple the process was and by the completed product, and the fact I can update it as needed. I have an ease knowing my will is complete and I have made things as straight forward for my sons as possible. Thank you for this amazing option!!

21 augustus 2025
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Antwoord van Willful

Thank you so much for sharing this! We’re thrilled to hear that Willful made the process simple and accessible for you, and that you now have peace of mind knowing your will is complete. Making things straightforward for loved ones is exactly why we do what we do. We truly appreciate your kind words and your 5-star review!

Beoordeeld met 5 van de 5 sterren

Worth it and very precise

Worth it and very precise

20 augustus 2025
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Antwoord van Willful

Thank you for the kind review, Frank. We are so glad it was worth it for you. Congratulations on checking this off your to-do list. Cheers from Team Willful

Beoordeeld met 2 van de 5 sterren

Not good enough

Not good enough
Only useful for an extremely simple will.

14 augustus 2025
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Antwoord van Willful

Thank you for sharing your feedback with us. We’re sorry to hear that your experience with Willful didn’t meet your expectations.


You’re right that Willful is best suited for straightforward estate planning needs. Our platform is designed to help Canadians create a legally valid will online for simple situations, but we may not be the right fit for more complex estates. In those cases, working with a lawyer is often the best option.


That said, we’re always working to improve our services and your feedback helps us do that. If you’d like to share more about your experience, please reach out to us directly at [support email/contact link]—we’d love the chance to learn from it.


Please don't hesitate to reach out if you have any other questions.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Willful

Thanks, Kelly! We're so glad to hear everything felt fast, easy, and affordable. It means a lot to know we could make estate planning that much smoother for you!

Beoordeeld met 5 van de 5 sterren

The whole process was easy and quick…

The whole process was easy and quick from start to finish, and missed nothing! We are comfortable with recommending Willful services to anyone.

15 augustus 2025
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Antwoord van Willful

Thanks so much, Judith! We're so glad to hear the process was quick, easy, and covered everything you needed. That kind of feedback means the world, and knowing you’d feel confident recommending us to anyone is the best compliment we could ask for!

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