Window Cleaning Warehouse Reviews 

Ordered Pole on 28/2/24 still not received 27/03/24.
I have written numerous emails and calls and all I get is it is being investigated and refusal to issue a refund. Delivery company admitted delivered to wrong address still they won't issue refund. Do not buy from this company very poor customer service.

"Extremely disappointed with the service from Window Cleaning Warehouse. The cleaning products I ordered arrived late and were poorly packaged, resulting in some items being damaged upon arrival. Customer service was unhelpful and unapologetic when I reached out to address the issue. Will not be shopping here again."

Sometimes it's hard to find exactly what you want online so is good to be able to phone and talk to a person

What a superb company this is to deal with, I ordered a pole system, roof cleaning blade kit, I had the pleasure in dealing with a gentleman there named Tom when I placed my 2nd order. The 1st order was promptly dispatched, delivered next day, well packaged. Customer service is superb, nothing seems to be too much trouble, with excellent buyer advice.

Many thanks Tom

I haven't received my product (,trolley) I ordered yet and haven't received any emails to say when it will be arriving ,as I need this to help with my window cleaning small business any updates would be appreciated

quality products for the professional window cleaners.excellent prices and incentives.free p&p when spending a minimal amount plus it was still next day delivery.brilliant.

I have used window cleaning warehouse to purchase various items over the years such as squeegee rubbers, pure water resin and even trad poles!

I have to say the value and efficiency of the service provided by window cleaning warehouse is top notch.

The range of available items also make it fun to shop around, I feel spoilt with all the choices!

I look forward to buying more stuff from this company in the future.

Always a prompt dispatch with a reliable courier.
After sales service is also good.

I don’t buy my window cleaning gear from anywhere else

easy to use and you supply good quality goods

Complete Joke. Couldn’t care about your customers at all. Order Monday a sky scraper and head and other products, only got pole. £400 order and still waiting for the rest on Friday. DPD are a joke too, leaking product. No clear bags covering product. Can’t do my jobs jobs planned for the week. Waited around for 4 hours on different days. No compensation or even a discount off next order. The country and business have gone to pot. Wake up

First order and the trolley system turned up in a battered box , screws missing from the back of the unit ( I’ve emailed and still waiting on a reply) no manual ( I’ve emailed to ask how to operate properly still waiting on a reply) the way the clips and other bits were thrown in the box it’s not a good first impression especially as I’m new to this and looking for a decent supplier…. I’ve since ordered again for some hose and a connector asked if replacement screws can be sent with (I’ve emailed but still waiting on a reply)

As normal..a fantastic service from start to finish. Wish amazon could take a few tricks from W.C.W.thank's see you soon 👍

Do not order from this company, I placed an order on 24th August 2023 and have still not received the items. I have called and emailed them various times without a reply, no one picks up the phone or reply’s to emails, it’s now been 17 days since the order was placed. I will be contacting trading standards as I can’t seem to get a response from anyone from this company.

I recently purchased the BigBoyII from Window Cleaning Warehouse, and I couldn't be happier with my experience. Dan and Ethan provided exceptional service throughout the entire process. Not only did they deliver the product to Ireland, but they also went above and beyond to ensure I had all the information I needed.

Their helpfulness and friendliness truly stood out, making the buying process a breeze. I highly recommend Window Cleaning Warehouse to anyone in the market for top-quality window cleaning equipment. Thank you, Dan and Ethan, for your outstanding service!

Personally I take the reviews of on-line products on wcw with a pinch of salt ! It seems only positive reviews are allowed publication, where as truthful & less positive reviews are binned ! Cmon fellas, sort it out !

Update: I have increased my score from 2 stars to 4 stars as my honest but negative review of a product on site has now been published. Thanks fellas, much appreciated.

Items arrive quickly, they use a decent courier no issues on delivery’s. Great products, great squeegee’s and cleaning fluid (unger).

Knowledgeable and engaging pre-sales customer service. I have no hesitation from recommending this business or buying from them.

We want to let you know that we made order at June 14th and still not received the ordered items.
We asked as well when the items be delivered the answer was we don't know.
We asking to return amount of money payd for not received items and when they will do that the answer was we don't know.
It looks like we just was robbed on 200 pounds by the windocleaningwarehouse
Do you considering return the money for the ordered items was not received and when?
Before placing the order fell free to write us for updates otherwise we not recommend to make an order with them