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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Customer service was exceptional, the wine was really rather good! It had a delicious back taste which along with the sparkling bubbles created an experience not to be missed. I only wish it were t... Toon meer

Beoordeeld met 4 van de 5 sterren

My order was delivered today, just a week after I placed it so very happy with that. My only slightly negative comment was that I was not advised about the delivery. But very pleased with the packagi... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordered a pack of three bottles of English Rosé wine. Arrived very quickly by courier and very well packed. Unfortunately the wine was quite bland, non descript and yellow colour, rather than the usua... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely wine delivered - liked it so much we ordered more of the same! Really great comms from these guys and wine was dispatched and delivered within a few days. Thoroughly recommended.

Bedrijfsgegevens

  1. Wijnhandel
  2. Wijnclub

Geschreven door het bedrijf

Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

27K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Declassified wine - avoid

I ordered 3 bottles of “award winning English sparkling rose” as a mystery case, which was apparently £55 a bottle RRP (had been relabelled so I still don’t know what it actually is). In any case, it tasted horrible and the quality of the wine was poor. Have poured one bottle away (couldn’t even drink a glass of it) and am stuck with two other bottles. Perhaps I can clean my paintbrushes with it.

Appreciate it was a risk in ordering but others take note! Avoid the mystery case!!

14 april 2026
Beoordeeld met 4 van de 5 sterren

Incompetent FedEx delivery driver.

I regularly buy from Winebuyers. Always quick dispatch and good prices.
However, this time the box was left outside the main gate to the stables in the rain, instead of at the (very visible) house - i.e. like every other delivery driver manages to figure out (there is even a sign with arrows pointing "House" and "Stables"!). Box got so wet I had to carry the bottles in by hand.

14 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered and paid for a case of wine in…

Ordered and paid for a case of wine in June 2023 , still no sign of the wine or communication from the company despite numerous follow ups. No refund , no wine , no communication. Do not go near.

13 januari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fast, efficient delivery

Ordered a pack of three bottles of English Rosé wine. Arrived very quickly by courier and very well packed. Unfortunately the wine was quite bland, non descript and yellow colour, rather than the usual pink hue of Rosé. Disappointed with the wine but saw some other products on the website which I’m probably going to order.

9 april 2026
Beoordeeld met 3 van de 5 sterren

(Not) Going out of business ?

-- UPDATE ---
My emails were finally returned and they tracked down the shipment. Interestingly they were about to issue a refund when the package actually arrived. Two months late but i guess better late then never.

I understand that most of the confusion had to do with the winery and shipping firms itself and dealing with so many different producers must be hard. Ive updated my rating from 1 to 3 stars. I will give them another try.

--- original review ---
I purchased 4 bottles on 3rd of March, was supposed to be delivered that week. Got a message on March 19th about it being shipped. Late but ok. On April 9th its still not delivered.

Furthermore the phone number on their site is disconnected. Mail to their orders email bounces with technical errors on their side. The other email for support is unanswered.

Not really the experience Id repeat.

9 april 2026
Review zonder uitnodiging
Logo Winebuyers

Antwoord van Winebuyers

Hi Omer,

Thank you for your review, and I’m really sorry for the experience you had here.

You’re absolutely right that your order took far longer than it should have, and we completely understand your frustration - especially given the communication issues you encountered at the time. That’s not the level of service we aim to provide.

I can confirm that your order has now been successfully delivered. The delay itself was caused by a courier issue outside of our control, but we take responsibility for the lack of clear and timely communication on our side, which we have since addressed.

We’re a small, family-run business, and while issues like this are rare, we take them seriously and use them to improve. Our support channels are fully operational, and we’ve made changes to ensure customers are kept better informed in situations like this.

If there’s anything further we can do to make this right for you, please feel free to reach out to us directly - we’d really appreciate the opportunity to turn this around.

Kind regards,
Winebuyers

Beoordeeld met 4 van de 5 sterren

Good value!

Good range of wines at very competitive prices. The website is easy to use, and the ordering process is straightforward.

The customer services team is very responsive, and the goods were delivered without any issues.

I would have liked to receive more updates while the product was being shipped, but overall a positive experience. I would recommend.

6 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great deal

Wine arrived earlier than expected and very well packaged. Really enjoying what was an unknown sparkling wine - wish I had bought more at the price……..

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

A second review with an update on Winebuyers

Bought he 2 x 3 bottle packages at £47 each, with a claimed value of nearly £200 (which was huge), and while the wines that came through didnt match the possible value, they were interesting.
I was worried it was a scam business when no email response and I couldn't call them. While there was a contact number on the website it wasn't a working number but email sent to support did get responded too a little slow and then everything worked out.
I will buy again for the right offers, just feels like I got hiccups in their processes.

12 maart 2026
Review zonder uitnodiging

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