We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Customer service was exceptional, the wine was really rather good! It had a delicious back taste which along with the sparkling bubbles created an experience not to be missed. I only wish it were t... Toon meer

Beoordeeld met 4 van de 5 sterren

My order was delivered today, just a week after I placed it so very happy with that. My only slightly negative comment was that I was not advised about the delivery. But very pleased with the packagi... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordered a pack of three bottles of English Rosé wine. Arrived very quickly by courier and very well packed. Unfortunately the wine was quite bland, non descript and yellow colour, rather than the usua... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely wine delivered - liked it so much we ordered more of the same! Really great comms from these guys and wine was dispatched and delivered within a few days. Thoroughly recommended.

Bedrijfsgegevens

  1. Wijnhandel
  2. Wijnclub

Geschreven door het bedrijf

Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

27K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

great buy

my wine just arrived today have put a bottle in the fridge for tonight
quick delivery well packaged can mot wait to try
great buy
thank you

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outrageous Value

Great wine, great price and delivered very quickly. The wine itself was outrageous value, we had 3 bottles of the declassified English sparking wine.

28 maart 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Yet to try the wine

Yet to try the wine, but would appreciate a bit more info about it on the label - "West Sussex" in print so small I needed a magnifying glass to read it hardly suffices!

26 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Found you by accident on your website

Found you by accident on your website - you had exactly what I wanted - I ordered which was a simple task and it was delivered very quickly with updates of my order - all in all a very easy transaction.. will definitely use you guys again

Regards Mark

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought the Cellar raid case

I bought the Cellar raid case, six bottles for £39 including delivery so you really can’t complain what you get. Unreal deal, I only got some pretty standard Wines all around the £10 mark from a quick look still a good deal but nothing crazy, but my brother-in-law got a case with a bottle of Dom Perignon inside!!!

12 maart 2026
Beoordeeld met 5 van de 5 sterren

My experience with Winebuyers was…

My experience with Winebuyers was excellent, they dispatched my order only for the courier company to damage the package during transit resulting in the package being returned to Winebuyers!! But to their credit Winebuyers brilliantly had the package delivered within 24 hours, thanks for the excellent service.

9 maart 2026
Beoordeeld met 1 van de 5 sterren

Do not order from this company

Do not order from this company. I ordered three bottles of wine on the 15 February 2026, being told that they would arrive on the 25 February 2026. The wine never arrived, in which someone from customer services said they had issues with the delivery. I then requested to cancel my order on the 26th February 2026 and I received no update, and looked like the wine wouldn’t arrive in time. I had heard absolutely nothing from them, until I posted my first review, in which someone finally from customer services responded on the 11 March 2026.

30 March 2026 - Following the former review, someone finally reached out to offer a refund on the 11 March 2026- they stated that there was an issue with their suppliers. They also emailed me to say that whilst they have now provided a refund, the matter is 'fully resolved' and have requested that I amend my initial review. I'm afraid my opinion remains the same. The customer service is appalling, with no communication until I had to open a formal trade standards investigation that someone finally responded. Whilst the refund was provided, this was the bare minimum after appearing to take the money and disappear. I would, as said, fully not recommend this company, and see that many other consumers have experienced similiar challenges. The review has been amended to now reflect the proposed refund on the 11 March 2026.

18 februari 2026
Review zonder uitnodiging
Logo Winebuyers

Antwoord van Winebuyers

Hi Mike,

Thank you for updating your review.

We’re genuinely sorry for the experience you had here - particularly the delay and lack of communication while we were dealing with an issue from the supplier on this order. That’s not the standard we aim to deliver.

For clarity for anyone reading, this was a case where the supplier was unable to fulfil the order as expected. As soon as this was escalated, the order was cancelled in line with your request and a full refund was issued and received.

At no point do we take payment without either delivering an order or providing a refund where something goes wrong.

We completely understand your frustration at not receiving the wine, and we’ve taken this on board internally.

We’re a small, family-run business and while issues like this are rare, we are continuously working to improve both our processes and customer experience.

Winebuyers Support Team

Beoordeeld met 4 van de 5 sterren

the wines are great

the wines are great but my only disappointment is that only 2 bottles are white wine - i drink white - i didn’t mind some being red but the box was dominantly red

9 maart 2026
Beoordeeld met 5 van de 5 sterren

Worth the wait

Some hiccups with the delivery company meant it took a bit longer than usual to arrive. I also didn't strike it lucky with one of the lucky dip premium cases in the offer.

But no complaints at all about the three Spanish wines I did receive - four red, two white. Very easy drinking and exceptionally good value.

Definitely recommended.

9 maart 2026

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer