We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

WE was able to replace my wine cooler door within a couple weeks after the edge-to-edge glass door was broken. I was surprised and a little disappointed the new door had a stainless steel frame aroun... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely terrible customer service after a sale. I purchased two wine coolers that cost over $50,000. One has been making a loud noise. It needs a new fan that is under warrentee. First they lost th... Toon meer

Beoordeeld met 1 van de 5 sterren

I was so excited for a wine cabinet with a built in fridge. They took my money then apparently it went backordered without letting me know. I spent a week trying to get a hold of a person to get a upd... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a beautiful Bar Cabinet from Wine Enthusiast and when it was delivered, there were some small issues that needed to be addressed. Upon contacting customer service, I was connected with Rose... Toon meer

Bedrijfsgegevens

  1. Wijnkelder
  2. Meubelwinkel
  3. Woonwinkel
  4. Koelkastwinkel
  5. Stellingenwinkel

Geschreven door het bedrijf

We bring wine to life! Wine Enthusiast is the ultimate source of innovation and information around wine. Our mission is to facilitate delicious moments around the wine lifestyle. WineEnthusiast.com is the premiere online destination for wine storage, furniture and accessories.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

311 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 53% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, quality products and amazing delivery service.

18 april 2024
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thanks, Debra! We appreciate you taking the time to leave a review. - John (VP of Customer Experience)

Beoordeeld met 4 van de 5 sterren

Great Product Excllent Experience

FRom Sales through Delivery to the Product itself everything was great.

7 december 2023
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thanks so much, Michael! We appreciate you taking the time to leave a review. - John (VP of Customer Experience)

Beoordeeld met 5 van de 5 sterren

Excellent Wine Accessories Experience

I have had a superb experience with WE for 24 years. Extremely knowledgeable and helpful. Never feel pressure to purchase. First class.

30 april 2024
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thanks for your continued business and loyalty, Mitchell. We appreciate it! - John (VP of Customer Experience)

Beoordeeld met 5 van de 5 sterren

Good idea for both novice and intermediate enthusiasts

The magazine is a good read and there are a lot of fun gifts you can get in the store. I got the retro freestanding wine bottle opener with my last name on it.

2 april 2024
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thanks for the kind words and the nice review, Anupam! Glad you're enjoying our products and content! - John (VP of Customer Experience)

Beoordeeld met 4 van de 5 sterren

Several purchases

I’ve purchase several products from wine Enthusiast most recently was a set of long stamped wine glasses set of six. It was a very nice purchase. The glasses look great.

30 april 2023
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thanks for the review, Nikki! - John (VP of Customer Experience)

Beoordeeld met 5 van de 5 sterren

Wine Enthusiast review and experience

Knowledgeable customer service, competitive pricing, trusted brands, free shipping.

30 april 2024
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thanks for the review, Jerry! We appreciate it. - John (VP of Customer Experience)

Beoordeeld met 5 van de 5 sterren

Buying A Refrigerator from WE

I previously purchased a small refrigerator from WE back in 2012 which finally was to the point where the circuit boards were no longer available, so I decided to purchase the WE Classic 70 Dual Zone unit, which was similar to what I had before. I ordered it on line, and was pleased with what I received. There was some difficulty in getting the refrigerator delivered on time, but customer support was able to resolve the issues and meet the revised delivery dates. I've now had the unit over 30 days, and am very pleased with how its keeping my wines chilled.

29 maart 2024
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thanks for the kind review, Allan! Sorry for the delay with delivery but glad you're all set. - John (VP of Customer Experience)

Beoordeeld met 5 van de 5 sterren

Ease of ordering

Ease of ordering. Good selection. Great service.

17 april 2024
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thanks, Mark! We appreciate you taking the time to leave a review. - John (VP of Customer Experience)

Beoordeeld met 5 van de 5 sterren

I bought a wine luggage

I bought a wine luggage. Your site provided very good information on the pieces of luggage. Using your website was easy. The item was delivered quickly with no problems.

16 januari 2024
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thank you so much for the review, Michael! Glad to hear you're loving the wine luggage. Here if you need us! - John (VP of Customer Experience)

Beoordeeld met 5 van de 5 sterren

Great product choices

Great product choices, competitive pricing and strong customer support.

2 oktober 2023
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Thanks Charles! We appreciate your review! - John (VP of Customer Experience)

Beoordeeld met 5 van de 5 sterren

The perfect wine fridge for me.

This is the wine fridge I have been looking for. It holds the larger bottles, and is the first one I have seen that actually holds as many as it claims. I like the display of the shelving units and by it being sideways the way it puts the wine on display. I opted for the single temp rather than dual, as I have far more red than white wine. I have a smaller one to store the whites.Service was great start to finish, shortly after placing my order I received a confirmation call, I received both an email and another call from the carrier when it shipped informing me of ETA and to clarity any questions I might have. I was provided a three hour window on delivery day, and received a call when they were ten minutes out. I have noticed the actual temp tends to run two to three degrees colder than the setting. Easy fix, I increased my desired setting a couple of degrees.
I have referred Wine Enthusiast to a neighbor who I know is also looking for a larger fridge.

29 april 2024
Review zonder uitnodiging
Logo Wine Enthusiast

Antwoord van Wine Enthusiast

Hi Suzyq! Thanks so much for the thoughtful review. We're here if you need us! - John (VP of Customer Experience)

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer