WE was able to replace my wine cooler door within a couple weeks after the edge-to-edge glass door was broken. I was surprised and a little disappointed the new door had a stainless steel frame aroun... Toon meer
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Lees wat reviewers zeggen
Absolutely terrible customer service after a sale. I purchased two wine coolers that cost over $50,000. One has been making a loud noise. It needs a new fan that is under warrentee. First they lost th... Toon meer
I was so excited for a wine cabinet with a built in fridge. They took my money then apparently it went backordered without letting me know. I spent a week trying to get a hold of a person to get a upd... Toon meer
I ordered a beautiful Bar Cabinet from Wine Enthusiast and when it was delivered, there were some small issues that needed to be addressed. Upon contacting customer service, I was connected with Rose... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We bring wine to life! Wine Enthusiast is the ultimate source of innovation and information around wine. Our mission is to facilitate delicious moments around the wine lifestyle. WineEnthusiast.com is the premiere online destination for wine storage, furniture and accessories.
Contactgegevens
200 Summit Lake Drive, 10595, Valhalla, Verenigde Staten
- 800-648-6058
- wineenthusiast.com
3,2
Gemiddeld
311 reviews
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Beautiful wine glassware
Beautiful wine glassware. Reasonable prices. Great customer service!
1 februari 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Love to hear it, LKT! Thanks so much for the review. - John B (Head of Customer Experience)
Excellent quality
Thus far, every product that I've ordered from WE has met or exceeded my expectations.
2 mei 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
So glad to hear it, Bradley and Maria Elena! - John B (Head of Customer Experience)
Easy to work with
Easy to work with. Excellent customer service, quality products and fast shipping!
2 april 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Thanks Kathryn! We appreciate your review. - John B (Head of Customer Experience)
Great variety of products fo the wine…
Great variety of products fo the wine and home bar.
2 mei 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Thanks for the review, Harry! - John B (Head of Customer Experience)
Products offered by Wine Enthusiast are…
Products offered by Wine Enthusiast are top notch. The ordering experience is always proficient and teams are professional. Great selection of high-end items as well.
31 augustus 2023
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Thanks so much, Denise! We appreciate it! - John B (Head of Customer Experience)
Wine fridge repair assistance.
We have an older Wine Enthusiast Wine Refrigerator and had a noisy fan. I called WE Customer support and they found a suitable replacement at a very reasonable price with prompt shipping. Very helpful staff.
11 februari 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Glad to hear we were able to get you back up and running, Phil. Thanks for the review! - John (VP of Customer Experience)
Antwoord van Wine Enthusiast
Appreciate you taking the time to leave a review, Linda! - John (VP of Customer Experience)
Great buying
Great buying, delivery and cooler functioning experience.
11 maart 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Love to hear it, Fred! Thanks for leaving a review. - John (VP of Customer Experience)
I love the WE magazine and the products…
I love the WE magazine and the products they offer. Everything I have purchased this far has been great quality.
7 september 2023
Review zonder uitnodiging
Antwoord van Wine Enthusiast
So good to hear, Mary! Thanks so much for taking the time to leave a review. - John (VP of Customer Experience)
Well curated selections
Well curated selections, offering well known and off-the-beaten-track labels. I've been extremely impressed with the Bordeaux 3rd - 5th growths stocked for sale at very reasonable prices. Also, well known critic reviews are included to help guide both the novice and the experienced Bordeaux aficionados. The representation of German Rieslings is also quite impressive.
1 mei 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
We appreciate your continued business, Robert! - John (VP of Customer Experience)
WineEnthusiast sells top rated quality…
WineEnthusiast sells top rated quality EuroCave wine cabinets. The sales consultant that I worked with was very professional and patient and did not pressure me on purchasing anything. That's the reason he ended up with 2 EuroCave Pure M units sold the same time.
30 september 2023
Review zonder uitnodiging
Antwoord van Wine Enthusiast
We greatly appreciate our EuroCave customers, Ronnie! Thanks so much for the review. - John (VP of Customer Experience)
3 Wine Fridges Purchases, 0 Problems!
Have bought three wine fridges from Wine Enthusiast, have loved them all. Great quality, no issues to date in the 7 years I've been a customer.
30 april 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Thanks for your continued loyalty and business, Justin. We sincerely appreciate it! - John (VP of Customer Experience)
Happy Wino
Super helpful salesman.
LOVE our wine fridge. Looks so beautiful and works fabulously.
29 maart 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Thanks for the review, Annie! We love a happy wino! :) - John (VP of Customer Experience)
Good quality products
Good quality products. Delivered as described.
1 maart 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Thanks for taking the time to leave us a review, Judy! - John (VP of Customer Experience)
The seller listens to the customer
The seller listens to the customer, replies promptly, has good products, and has no problem with the deliveries.
29 april 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Thanks for the review, Didier! We appreciate your business. - John (VP of Customer Experience)
Antwoord van Wine Enthusiast
Thanks for the review, Tonya! - John (VP of Customer Experience)
Cork puller and sealer
I have purchased a lot over the years. My most recent purchase was an electric bottle opener and sealer device. It works great, and wine tastes fresh days later. It’s easy to use, and will seal screw top bottles as well as corked bottles.
1 mei 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Glad to hear it, Patricia! Thanks so much for your review. - John (VP of Customer Experience)
Antwoord van Wine Enthusiast
Thanks for the review, Bobby! - John (VP of Customer Experience)
Customer service is top notch
Purchased the unbreakable stemware, and I have had a couple break over the past few years and they replace them right away. If they do not have that style they replace it with the new style. Also purchased the bottle openers and love them. Very durable and long lasting battery.
18 april 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
We're always here if you need us, Shellie! Thanks for taking the time to leave a review. - John (VP of Customer Experience)
Knowledge of my prior purchases and…
Knowledge of my prior purchases and needs
2 april 2024
Review zonder uitnodiging
Antwoord van Wine Enthusiast
Thanks for the review, Dennis! - John (VP of Customer Experience)
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