Win Rent Reviews 203

We took our car at Ancona airport where a very friendly man helped us quickly. We returned the car at Bologna airport and there again excellent service. I received details of payment today and there where no surprises at all. Thank you win rent, we will come back...

Please avoid using Winrent for your car rental despite the fact they are very cheap. They are cheap for a reason!

We picked up our car from Florence and when collecting there was nobody at the office. We were then asked to sign to say the car was in a good condition before we were even taken to the car we were being given.

The car we received kept "cutting out" at low speeds with the battery light flashing on the dashboard. It had obviously not been serviced recently. The interior lights above the drivers head also kept falling out of the socket each time we went over a bump.

On return of the car a charge of 154euros were taken from my credit card. This broke down into:
1. 23 euros for fuel and 18 euros for re-fill service - we filled up approx. 10km from our drop off point as this was the nearest service station.
2. 58 euros for "drop off". This was never mentioned when we hired the car
3. 27 euros for "accessories". I have no idea what this is
4. 28 euros for VAT on the above.

I've raised a formal dispute with them so I'm interested to see what happens but I would advise anyone to keep well away, they are obviously the kind of company who take advantage of customers

Addebbitate 40€ solamente per avermi informato che durante il noleggio ho preso una multa!!!! E la multa la dovrò pagare a parte!!! LAdriiiiiiiiiiiiii!!!!

Please never ever rent a car from this company!! We took the car in Milan Malpensa airport. The first thing I noticed that there was a lot of people in the queue for other providers, but there was no one waiting outside WinRent. That was not a coincidence!
When we were taking the car, we noticed some scratches. There were a lot, like 5. I thought that I noticed one that was not reported, I asked the assistance to look at it. He looked and casually pointed somewhere on the document and I calmed down. I never though that someone providing services could just lie to your face. I paid for being naive. 330 euros. The first thing he did (the same person), when we brought the car back, he went to this scratch, 'cause he knew where to look)) I won't even recommend to take photos. They will find a scratch on the roof of the car. That because this company operates this way. Better just stay away!!

Win Rent car rental in Italy is a ripoff, stay away from them. I hired a car at Venice airport last May 2017 with full insurance +++ and excess, and they still managed to charge me 250 euro extra for a missing number plate which was not a damage or my fault ! They are scam !!!!

Come letto anche in altri commenti anche la nostra esperienza è stata più che NEGATIVA! Avavamo prenotato all'aeroporto di Brindisi una vettura piccola appena arrivato il nostro turno ,dopo l'interminabile coda , ci siamo sentiti rispondere che le nostre carte(4) non andavano bene pur avendo già effettuato il pagamento della cauzione( per mancanza a loro dire di garanzie).
Siamo stati costretti ad affittare una macchina all'ultimo da in altra compagnia ovviamente a più del doppio di prezzo.
Un disguido che ci è costato un Delta di circa 400€ rispetto alla prima prenotazione!
Tutto questo dopo che ci avevano rassicurato per telefono e sperando che lo storno venga fatto (nessuna ricevuta dello storno)!
PESSIMA ESPERIENZA

We hired car in Vienna. After returning the car and coming back to UK now we been charged 15 euros for parking ticket in their own parking space, 35 Euros for GPS which we didnt and returned at the counter as they coudlnt fix the handle and add on insurance which we never brought from them. Very unprofessional. We have now raised dispute and they take ages to reply.

I was originally supposed too rent a car with Sixt rental car. However when I got to the airport in Milan I was advised that Sixt had sold out a part of their company to Win. We decided to upgrade our car, but the we got to the car it smelled from cigarette smoke and was dirty. Win said there was nothing they could do. Take it or leave it. The also took 1800 Euro on my credit card against possible damages. All in all a very poor experience. I would strongly NOT recommend this company!

Avevo prenotato un'auto piccola da ritirare all'aeroporto di Bologna e l'esperienza è stata più che negativa! Con la prenotazione pagata in anticipo si sono categoricamente rifiutati di darmi a noleggio l'auto prenotata e PAGATA perchè, a loro dire, non potevano accettare la carta mastercard che ho esibito per far fronte al deposito cauzionale previsto da contratto. Senza soffermarmi sui disagi enormi che mi hanno procurato voglio sottolineare che non mi è stato neanche rimborsato il prezzo del noleggio non finalizzato. Ovviamente ora sto procedendo legalmente per ottenere il rimborso oltre che il risarcimento dei danni che mi hanno causato. Voto zero