We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It took all of 1 minute for Paul to sell me onto Wisper when he knocked on my door. Internet was less expensive than Cricket that I was using at the time, unlimited data with no slowdown, and faster s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Service is solid I've had very few disruptions since activating my Wisper internet service. A far cry better than my experiences with both CenturyLink (Bonded ADSL) and Optimum (Coax). My only r... Toon meer

Beoordeeld met 5 van de 5 sterren

The whole process of getting wisper internet was great. From the initial call to the actual set-up, everything went very well. The guys went above and beyond setting up the antenna to make sure it was... Toon meer

Beoordeeld met 1 van de 5 sterren

14204 Shadylane Drive Neosho Missouri ( 8-9-21 )5 stars for Technician who was here. Haven’t had good service since April 2021 when I contacted you. I understand 911 emergency tower was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Internetprovider
  2. Internetaanbieder

Geschreven door het bedrijf

The idea of connecting others started when a friend didn’t have Internet access at his business. After a little research, a few maxed credit cards, and hard work, Wisper Internet was born. Wisper thrived by bridging the gap in rural America with high-speed Internet. Headquartered in Mascoutah, Illinois, our creative rockstar team is known for problem-solving and entirely spot-on customer service. With an ever-growing squad, you can find us across Arkansas, Indiana, Illinois, Kansas, Missouri, and Oklahoma.


Contactgegevens


3,8

Goed

TrustScore 4 uit 5

706 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Customer service

The internet has worked great so far! The man was very polite that come to install it but I have to brag on the lady I spoke with on the phone when I called interested in this Internet. She was extremely nice and helpful and I had to call two or three days in a row to get information and each time she was amazing and never got tired of me calling and always told me thank you. I would recommend 10 out of 10… Thank you for your kindness. Kelly

29 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Thanks so much, Kelly!

Beoordeeld met 4 van de 5 sterren

Wisper n etheret code or lack of

You. Did all you could as fast as you could considering situation. Should have set the connection cords. No one leaves those.

27 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Thanks for your feedback, Katherine!

Beoordeeld met 5 van de 5 sterren

The gentleman that came and set up my…

The gentleman that came and set up my internet was absolutely fantastic. I am very happy with the customer service and the internet. He went above and beyond to inform me on what he was doing and reassured me if I needed anything he’d be happy to come back and fix the issue. Great work, thank you!!

27 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Thanks, Ashton!

Beoordeeld met 5 van de 5 sterren

Best service ever!

Fast service and they explained everything I did not understand! Great team of guys! Would definitely recommend.

26 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Thanks Kyleen!

Beoordeeld met 1 van de 5 sterren

Lack of support

Before Wisper took over from Neighborhood Wireless we had very little trouble with our internet. Now it won’t seem to stay on for more than a couple of weeks without having to restart our equipment. Tech support says they will check into why it’s not working and then never calls back. We end up having to call back in again when it goes from working bad to worse again. Right now it’s Friday and still waiting on the call back from Saturday on what is wrong. If I hadn’t restarted my equipment I would still have no internet. Been restarting it 2-3 times a day all week just to keep us online.

20 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Hi Kevin! Thanks for bringing this to our attention. We've started a support ticket for you and we'll take a look!

Beoordeeld met 4 van de 5 sterren

The service has been excellent

The service has been excellent. I haven't had any issue with Wisper. Very few lost time with service. I know from time to time things do happen, weather, equipment, power failure. Keep up the good work. Thanks to the whole staff that makes it all possible.

18 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Thanks so much, Louis!

Beoordeeld met 5 van de 5 sterren

Loss of signal on internet.

Loss of signal on internet.
Employee replaced equipment and moved it up to be able to get signal.
Employee worked hard to regain signal,did a great job we have had no problem since.
Any time we have had a issue Wispher has been on top of it. Grea Company service and some really great employees.

15 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Thanks, Brody!

Beoordeeld met 5 van de 5 sterren

seems to me we(community) are never…

seems to me we(community) are never long time when wifi trouble
always very good at ever helping personally, tech department
always polite customer service
thx you for your great service

11 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Thanks Kimberly!

Beoordeeld met 1 van de 5 sterren

14204 Shadylane Drive Neosho Missouri - no Internet and still getting charged

14204 Shadylane Drive Neosho Missouri

( 8-9-21 )5 stars for Technician who was here.

Haven’t had good service since April 2021 when I contacted you.

I understand 911 emergency tower was installed on same frequency and Liberty electric smart meters on same frequency.

But why are we getting billed for little or no Internet.

Rodney Ellis
1-417-389-3639

10 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Hi Rodney! We'll take a look at that for you!

Beoordeeld met 5 van de 5 sterren

We were very pleased with the service…

We were very pleased with the service we had with Wisper until the vegetation and trees between our house and the transmitter on the water tower blocked the signal and made for lots of interruptions to the stability of the connection, forcing us to get a new provider.

4 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Hi Jacob! Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Other than occasional outage due to…

Other than occasional outage due to weather or equipment failure, I haven’t experienced any major issues. Problems are usually handled quickly and professionally by your crew.

3 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Thanks, David!

Beoordeeld met 5 van de 5 sterren

More than pleased

I have had wisper internet service since around 2003 when I really needed faster service while doing web maintenance - I would literally up load some pictures, go cut the grass - 2-2.5 hours and still had pictures uploading when I returned. Their service has been phenomenal, In that time I have been down less than 20 times for any extended time - hours not days. Since I am rural I don't have a lot of options for internet service.

I only have one complaint - technical service - slow - unavailable at times. I understand the problem of why - just wish the availability and response time was better

2 augustus 2021
Logo Wisper Internet

Antwoord van Wisper Internet

Thanks for the feedback, Joseph!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer