In June 2025, I paid £10 for a replacement 60+ Oyster card and received it at my London address. That should have confirmed my details. On 7 July, I replied to TfL’s reminder email to say I’d alre... Toon meer
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Lees wat reviewers zeggen
Process was straightforward. I'm very relieved at the peace of mind that my ebike is protected against theft. Living near Oakland made owning an ebike and driving around town worrisome. Knowing th... Toon meer
Customer service is great. Sign up is a bit weird because after entering one’s CC number, one is redirected to a “Chat page” instead of a typical confirmation screen. All worked out. I guess the pr... Toon meer
I did not get to speak with your customer service department; but, I was able to do an on-line chat. I am not a fan of typing my questions out, however, you left me no option... Thankfully my issu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Oyster is an insurance technology company that provides a new standard of comprehensive personal insurance coverage through a simplified experience. Oyster's end-to-end platform enables retailers to embed personal insurance at the point-of-sale to make insurance more accessible for consumers.
Contactgegevens
276 Fifth Ave Ste 704 PMB 146, 10001, New York, Verenigde Staten
- hi@withoyster.com
- withoyster.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Oyster sending clients private invoice…
Oyster sending clients private invoice to me in error, contacted number shown on email, number called on claims never heard of Oyster, get email from Oyster telling me to disregard email.I do. Receive call following day asking what is going on with claim. Speak to Oyster , they have never heard of number that called me. I could go on .(checking reviews noticed scam notifications, now getting a little stressed) Basically would not trust this company with my private information , as i still hold info for a business

Antwoord van Oyster
Great Product, Great Customer Service
Deanna was extremely helpful and was an incredible help. We like what your plan had to offer, and Deanna made it easy. Answered questions promptly and made things a breeze.
Oyster is a fraud
Oyster is a fraud. They first take full payment for a year and when you file a legitimate claim they ask you for tons of documents forcing you to abandon your claim and you end up paying for the repair because it's a hassle to gather all the documentation they ask. Stay away from these people. They just want your money. It's a false protection, an illusion, difficult to process a claim. I repent having bought two policies for my two iPhones.

Antwoord van Oyster
I requested information about the…
I requested information about the legality of the company, and Oyster sent it to me immediately. In addition, They answered all my e-Mails and questions too.
Great customer services!
Thank you!
Peace of mind is worth lots
Process was straightforward. I'm very relieved at the peace of mind that my ebike is protected against theft. Living near Oakland made owning an ebike and driving around town worrisome. Knowing that I'm protected against theft and errant cars is very comforting.
Great Customer Service, Easy Application
Customer service was excellent. I was able to converse via chat and get all my questions answered before I applied for coverage. Easy application process.
Oyster Customer Service Prompt and Friendly
The insurance carrier brokered through Oyster made and error when they wrote my policy and when I informed the Oyster customer service team of the error, they quickly took care of it on my behalf.
Super easy and great UI experience
The insurance offered for the price is extremely reasonable.
The ease of filling out the form, the guidance throughout, and the choices for the insurance. I feel the price for the insurance offered is very reasonable.
Signing up process was simple and self…
Signing up process was simple and self explanatory, looking forward for a long lasting relationship. Thanks you for giving me a piece of mind .
Prompt & helpful customer service.
Insured Aventon Aventure.2
Easy insurance enrollment for my E-bike and peace of mind. Of course I still have it locked up and low jacked when out and about plus keeping it stored inside my house.
Easy to apply
Easy to apply. The information was presented well in an easy to read format. I felt comfortable know that I understood the terms and conditions of the policy.
I set up an insurance policy
I set up an insurance policy, then was told I had to pay it up front and not monthly, and you can't get a hold of them. No 24 hour customer service, can't find a way to cancel it on the site, and I accidentally activated it early. This is a scam. I'll have to call my bank tomorrow and block them from my account. I'm really ticked off! Wnjoy the 1 star Oyster, you deserve it

Antwoord van Oyster
Very streamlined process
Very streamlined process. Less expensive than other options.
Was super easy and I had a few…
Was super easy and I had a few questions and was easily clarified and all taken care of!
Chris Gosselin was awesome
Chris Gosselin was awesome! he was cool and patient with me and found me the perfect policy at a time convenient for me!
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