WoodUpp - United Kingdom Reviews 

206
•
TrustScore 4.5 uit 5

4,6

Oakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Extremely happy with the panels. They look great, everyone who has been here has commented on them. Not that we put them in for other people, I love the fact we can try different arrangements of thing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Prompt delivery and good backup service. I had a couple of damaged panels which after I sent in pictures of the damage, I was told I could could have a discount or have them replaced. I opted for the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great Website making ordering very easy. Customer service are very knowledgeable about their products , prompt delivery and quality products with excellent installation guides and advice if required.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelfabrikant

Over WoodUpp - United Kingdom

Geschreven door het bedrijf

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Geschreven door het bedrijf

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Contactgegevens

  • Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Verenigd Koninkrijk

  • +44 208 089 9996

4,6

Uitstekend

TrustScore 4.5 uit 5

206 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(206)

1.533 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Gregg and Jay were friendly and efficient from start to finish

Gregg and Jay worked hard to ensure I got the correct product for my requirements and prior to making our final decision, Gregg was extremely helpful and efficient ensuring we got what was needed. He communicated perfectly with us and the whole experience was a very positive one. Thank you

4 september 2025
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Antwoord van WoodUpp - United Kingdom

Thanks so much for your kind words – we really appreciate you taking the time to leave a review.
Gregg and Jay will be really pleased to hear your feedback. They always go the extra mile to make sure customers get exactly what they need, so it’s great to know their efforts made a positive impact.
Thanks again for choosing us – and if you ever need anything in future, just give us a shout.

Beoordeeld met 1 van de 5 sterren

Not happy at all

Not happy at all. I placed my order for 2 acupanels on the 29/9/2025. I was sent an e-mail saying i would receive my order the following day (30/9/2025) between 8am & 6pm. Took my day off work to be in, and there is no sign of my order, no communication letting me know what is the problem with the delivery, nothing. Bad service in this respect 1 star. Will not use again

30 september 2025
Review zonder uitnodiging
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Antwoord van WoodUpp - United Kingdom

I'm really sorry to hear about the missed delivery and completely understand your frustration, especially after taking the day off to be in. Our courier partner is usually fairly reliable when it comes to delivering on the date provided, but unfortunately, there can sometimes be unexpected delays due to things like traffic, vehicle breakdowns, or accidents.
That said, we’ve spoken with the courier this morning, and they’ve confirmed that your order is scheduled to go out for delivery again today. The driver is typically in your area between 12 and 3pm, so it should be with you shortly.
Again, I can only apologise for the inconvenience and appreciate your patience.

Beoordeeld met 5 van de 5 sterren

Would highly recommend

I ordered panels for an internal wall. Great communication, easy to order and the panels arrived within a few days. Easy to install and made such a difference to the room. Would highly recommend

21 september 2025
Review zonder uitnodiging
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Antwoord van WoodUpp - United Kingdom

We’re so pleased to hear your new panels have transformed the room just as you hoped! It’s great to know the ordering and installation process was straightforward too — that’s exactly the experience we want for our customers. Thank you for sharing your results and for recommending us, it really means a lot.

Beoordeeld met 5 van de 5 sterren

The best company

The best company, Jay was so helpful and professional.
I received the items next day of my purchase.
Well packaged and beautiful wood panels and tv wall mounting.
I will buy more from the company as I have already planned, thanks .

16 september 2025
Review zonder uitnodiging
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Antwoord van WoodUpp - United Kingdom

Wow, thank you so much for the kind words! 😊 I’m thrilled to hear that you’re happy with the panels and TV wall mounting—and that everything arrived so quickly! You’re making me blush here! 😅
It’s always a pleasure to help out, and I’m so excited that you’re already planning your next purchase. Can’t wait to see what you do with your next project!
Thanks again for choosing us, and if you ever need anything else, you know where to find me!

Beoordeeld met 5 van de 5 sterren

Great service, great product

Great service from Gregg, I made an error in my order and he rectified immediately, the product is great quality and looks fab!

15 augustus 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for the lovely review! I’m glad I could sort the order mix-up right away, and it’s great to hear the product quality and look are spot on.

Beoordeeld met 5 van de 5 sterren

Product now installed

Product now installed. It is a brilliant finish and the product itself is beautifully manufactured. It colour is fantastic and the service from WoodUpp and the delivery company was extremely efficient.

14 augustus 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for taking the time to leave such a fantastic review! We’re thrilled to hear that you’re happy with the finish and quality of the product, and it’s great to know that both the service from WoodUpp and the delivery went smoothly.
We really appreciate your kind words and hope the new installation adds that perfect touch to your space. If you ever need anything else or have any questions, don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Ordering was easy

Ordering was easy, especially with the calculator tool. The product was straightforward to install and is of good quality. Would recommend.

13 augustus 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for your kind words! We’re delighted to hear that you found the ordering process easy and the installation straightforward. It’s great to know you’re happy with the quality of the product, and we truly appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Fantastic steel covers they enhance the…

Fantastic steel covers they enhance the look of the panels exceptionally, really stunning feature this finishes the panels as a feature wall very nicely. Would highly recommend 👌

11 augustus 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for your wonderful review! We're thrilled to hear that the steel covers have enhanced the look of your panels and added that perfect finishing touch to your feature wall. We truly appreciate your recommendation and are so glad you're happy with the result!

Beoordeeld met 5 van de 5 sterren

Top quality

Looked around for wood panels and ended up getting 2 free samples from woodupp. I was impressed with the quality of the felt and wood so ordered 4 panels. They arrived very quickly and were well packaged, installation was quick and easy. Overall highly recommended.

4 augustus 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for your kind review! We're thrilled to hear you were impressed with the quality of our products and that your order arrived quickly and in great condition. It's great to know the installation went smoothly and that you're happy with the final result.
We really appreciate your recommendation – it means a lot to us!

Beoordeeld met 5 van de 5 sterren

Brilliant Experience with Woodup

Woodup’s accessories are top quality, delivery was fast, and their customer service couldn’t be better. Highly recommended!

24 juli 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for the fantastic review! We're so pleased to hear you're happy with the quality of our accessories, the fast delivery, and the service you received. Your recommendation means a lot to us!

Beoordeeld met 5 van de 5 sterren

I can’t recommend this company enough

I can’t recommend this company enough. Really good communication excellent product and fantastic customer service.

20 augustus 2025
Review zonder uitnodiging
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Antwoord van WoodUpp - United Kingdom

Thank you so much for your amazing review! We're thrilled to hear you’re happy with the product and the service you received. Our team works hard to make sure everything runs smoothly, so your feedback really means a lot.

Beoordeeld met 5 van de 5 sterren

Beautiful quality to which other…

Beautiful quality to which other suppliers could not match!
We chose the beige felt with English Oak and it is stunning!!!
Great help to install - video advice and email communications thoughtful and every detail considered.
Very quick delivery and follow up to ensure we are happy.
Will definitely purchase accessories in the future and am confident in the quality finish to know not to bother looking elsewhere. Thank you woodup!

22 juli 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for your kind words and wonderful review! We're absolutely thrilled to hear that you love the beige felt with English Oak combination – it's a stunning choice! 😊
It means a lot to us that you appreciated the quality, installation support, and communication throughout the process. We put a lot of care into every detail, so it’s incredibly rewarding to know it made a difference.
We can’t wait to welcome you back for accessories in the future. Thanks again for choosing WoodUpp and for your trust – we’re truly grateful!

Beoordeeld met 5 van de 5 sterren

Excellent speedy delivery and top quality product …

Excellent speedy delivery of samples and great quality product! Good Communication and follow up customer service too!
I will be using this company in the near future and highly recommend!

21 juli 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for your wonderful feedback! We're thrilled to hear you were happy with the speedy delivery, product quality, and our customer service. It means a lot that you’d recommend us, and we look forward to welcoming you back 🌟

Beoordeeld met 5 van de 5 sterren

Great product

Great product. Looks amazing. Efficient service by Woodupp

18 juli 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for your kind words! We're delighted to hear that you love our products and that you had a smooth experience with our service. We truly appreciate your support and hope you enjoy your Woodupp product for many years to come! 🌟

Beoordeeld met 5 van de 5 sterren

Great product, easy to fit.

Good choice of wood, had several samples below finally choosing the rustic oak. Easy to install, just need to remember you may need a heavy duty stapler depending on where you cut it, I had one already so no issue for me. Screwed and glued, solid fixing, looks great.

15 juli 2025
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Antwoord van WoodUpp - United Kingdom

Thank you for your kind review! We’re so pleased to hear you enjoyed our selection of wood and found the installation process straightforward. Rustic Oak is a beautiful choice, and we’re glad it’s looking great in your space.

We really appreciate you sharing your experience, and we hope you enjoy your panels for many years to come!

Beoordeeld met 5 van de 5 sterren

Well worth the money!

Fantastic products! Products were neatly packaged, easy to install and the service / communication was brilliant throughout.

Looked at a lot of companies for this panelling and whilst you pay a bit more for these products, their quality is well worth it!

Will be purchasing some more accessories in the future and would highly recommend the company.

7 juli 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for such a thoughtful and detailed review — it genuinely means a lot to us. We know there are plenty of options out there when it comes to panelling, so hearing that you not only chose us but also felt the quality justified the price is incredibly rewarding.

We put a lot of care into how our products are made, packaged and presented, so it's great to know that came through — and even better to hear that your installation was smooth. Our team works hard to make the whole experience as seamless as possible, so your kind words on our service and communication really hit home.

Beoordeeld met 5 van de 5 sterren

Just sensational from start to finish

Just sensational from start to finish. Service, communication, delivery, product and install. Can't recommend highly enough!!

30 juli 2025
Review zonder uitnodiging
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Antwoord van WoodUpp - United Kingdom

Wow — what an amazing review! Thank you so much for taking the time to share this. Hearing that every part of the process—from first contact to final install—hit the mark for you is exactly why we do what we do. We put a lot into making the whole experience smooth, clear, and worth remembering, so your words truly mean a lot to the whole team.

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional . Delivered on time .

4 juli 2025
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Antwoord van WoodUpp - United Kingdom

Short, sweet, and exactly the kind of feedback we love to hear — thank you! We pride ourselves on doing what we say we’ll do, and it’s great to know that came through clearly in your experience. If there's ever a next project, big or small, we’ll be ready.

Beoordeeld met 5 van de 5 sterren

Great company

Great company, high quality products, excellent communication, we are very satisfied and would recommend

2 juli 2025
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Antwoord van WoodUpp - United Kingdom

Thank you so much for the fantastic review! We're really glad to hear that you're happy not just with the quality of our products, but also with the communication and overall experience. It means a lot to us that you'd recommend us — that kind of feedback is exactly what we strive for. If you ever need anything or have questions down the line, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

We are very pleased with the wood…

We are very pleased with the wood panels from Woodupp, they look luxurious onour bedroo wall. They were so easy to put up and it was easy to cut out the plug sockets using a jigsaw.
But I must say their customer service was extremely good. We had an issue with the delivery service who said the order was delivered when in fact it wasn’t. Greg and Jay were straight onto it and the issue was resolved very quickly. I would definitely recommend this company.

17 juli 2025
Review zonder uitnodiging
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Antwoord van WoodUpp - United Kingdom

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you’re enjoying your WoodUpp panels and that they’ve added a luxurious touch to your bedroom.

It’s also great to know the installation went smoothly — and we’re especially glad that Gregg and Jay could step in quickly to sort out the delivery issue for you. Providing fast and effective support is something we take pride in, so your feedback means a lot to us.

Thank you again for recommending us — we truly appreciate it!

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