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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I purchased SolidGear safety boots expecting durability and reliability to match the £220 price tag. After fewer than eight months of fairly standard use-nothing extreme or outside normal working cond... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Paid £217 for a pair of work boots 6 days ago, turns out they do not hold stock and being shipped from Poland. Told them to cancel the order to be told it says click delivery tab to see anticipated da... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered two pairs of gloves from Workwear Nation unfortunately one pair had a manufacturing fault and were not of a good standard. I emailed to advise of the fault and Liam who was really lovely and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veiligheids- en werkkledingwinkel

Geschreven door het bedrijf

Workwear Nation Ltd are stockists of Snickers, Scruffs, Dickies, Dewalt, Apache, Airside, Dunderdon, Toe Guard, Solid Gear, City Knights, Herock, Worksite, Portwest, Standsafe. Visit our website now to see our full range and prices. Bulk discounts and ...


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

285 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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2,9

Alle reviews

(285)

10 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

I’ll give 2 stars because the service…

I’ll give 2 stars because the service hasn’t been bad but I sent a parcel back in October and asked for an exchange, spoke over email with a guy to let him know what items I would like to exchange for as the one I originally purchased didn’t fit. Since then I’d not heard anything from them and when I reached out to them I was told my parcel hadn’t arrived so there’s nothing I could do if I didn’t have proof of postage. Understandable but at the same time, there’s no reason for me not to return the item because a) it didn’t fit and b) I was asking for an exchange not my money back so all in all I’m around £120 out of pocket and they claim to never have received my parcel

2 februari 2024
Review zonder uitnodiging
Logo Workwear Nation

Antwoord van Workwear Nation

Hi Stuart, we process hundreds of returns every month, normally on the day we receive them. We have catorgorically not received your return. We did say we'd look into it if you provided us with the tracking, it may have been delivered to another unit on our estate etc. You have not provided us with the tracking number or proof of postage so there is little we can do. We cannot refund items unless we have actually received the item. I feel this poor review should be directed to the courier you used or to the person who sent a £120 item without getting tracking information. I hope you understand our position.
Kind Regards
Anna

Beoordeeld met 1 van de 5 sterren

Could not get delivery address correct…

Could not get delivery address correct on order paid for next day now been a a nearly week, now stuck with courier and Workwear Nation doing nothing about it.

11 januari 2024
Logo Workwear Nation

Antwoord van Workwear Nation

Hi Craig, apologies that you have an issue with your order, as advised through emails unfortunately there has been an error with the delivery label, all our orders get automatically processed with the couriers and the business name has been missed off the label on the couriers side, we have emailed them to update the address but unfortunately the parcel is already returning back to ourselves, therefore we have dispatched a replacement order for you and this has since been delivered to you today, looking into the next day delivery this was purchased on a standard delivery option. Thank you Workwear Nation

Beoordeeld met 1 van de 5 sterren

Still not received order

23 december 2023
Logo Workwear Nation

Antwoord van Workwear Nation

Hi Eric, I have taken a look into your order and can see this was placed on the 23rd December, our offices/warehouse were closed from the 23rd until the 27th therefore your order was only processed last Wednesday, for the brand you purchased we advise around 5-8 working days delay, (https://workwearnation.com/pages/delivery), your order is currently in transit from the supplier as this has been sent direct and will be scanned with the final carrier shortly. Regards Workwear Nation

Beoordeeld met 1 van de 5 sterren

I ordered just before Christmas it's…

I ordered just before Christmas it's the new year today and received no updates about my order

22 december 2023
Logo Workwear Nation

Antwoord van Workwear Nation

Hi, I've just checked your order and you ordered at 3.41pm on Friday the 22nd December, past our 2pm cut-off for that day (we closed at 4pm as it was the last day prior to Christmas). Your order was processed on the 27th December when we returned and we quote 3-5 working days for some of the DeWalt products, today Jan the 1st being 2 working days since ordering due to the Christmas and New Year holidays. Your order should be with you in the next couple of days as stated on our Delivery Tab:-
https://workwearnation.com/pages/delivery
Thank you for your patience.
Kind Regards
Anna

Beoordeeld met 3 van de 5 sterren

Great boots

The boots themselves are great, only thing I wasn't happy about was having to pay for postage and then having to wait over a week to get them delivered

21 november 2023
Logo Workwear Nation

Antwoord van Workwear Nation

Hi Jayne, depending on which brand you purchase and our warehouse stock some orders may take longer to arrive, we always advise checking our delivery tab prior to purchasing to get an estimated delivery date and there is a banner at the top of our website to advise of this. We have taken a look into your order and can see this was dispatched directly from the manufacturer on a 5-8 working days delivery, to which your order arrived with yourself on the 7th working day. Regards Workwear Nation

Beoordeeld met 1 van de 5 sterren
Logo Workwear Nation

Antwoord van Workwear Nation

Hi Justin, I have taken a look into your order and can see you have purchased both Herock & Snickers items, for these brands we occasionally have to order the stock in from suppliers and both of these suppliers are based outside the UK, therefore we advise around 5-8 working days delivery, this is advised under our delivery tab (https://workwearnation.com/pages/delivery), we also have an active banner at the top of our website advising to check the delivery tab prior to placing an order to get an estimated delivery time.

Beoordeeld met 2 van de 5 sterren

Very long dispatch times that were not…

Very long dispatch times that were not made very clear when ordering. Item still not received

25 oktober 2023
Logo Workwear Nation

Antwoord van Workwear Nation

Hi, we have a large banner at the top of our website asking you to check the delivery tab prior to ordering and the delivery tab clearly states the delivery times of the products we sell. You purchased a Regatta item on the 25th Oct, 5 working days ago and it was delivered today 2nd Nov, 5 working days after ordering:-
https://www.evri.com/track/parcel/H02JFA0000485687/details
We quote 5-8 working days for the Regatta deliveries, so your item has been delivered well within our delivery expectations:-
https://workwearnation.com/pages/delivery

Thanks for your patience and understanding.
Kind Regards
Anna

Beoordeeld met 5 van de 5 sterren

BETTER LATE THAN NEVER

I ordered 3 Snickers Polo shirts more than 6 weeks ago. I live in Australia, and was expecting delivery to take place at most, within 2 to 3 weeks. I just received my polo shirts, after 6 weeks, which is, way too long to have to wait for delivery to take place.
Workwear Nation is a good company, and the late delivery, can be attributed to the courier company, rather than WorkwearNation….✅✅✅

1 november 2023
Review zonder uitnodiging
Logo Workwear Nation

Antwoord van Workwear Nation

Hi Con, we apologise that you experienced quite a delay with the international couriers, we are glad to hear that your order has now been received and we appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Visited the Middlewich branch of…

Visited the Middlewich branch of workwear nation what can I say.

Brilliant staff super helpful and give you time and space to look around.
Ordered a pair of shorts for me to try on with no pressure to buy if they didt fit.
Also ordered a set of boots very fast turn around on products and helped the whole team for work

Well done to the team and thank you

Rich dsh cables

10 oktober 2023
Review zonder uitnodiging

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