Workwearonlineshop Reviews 

95
•
TrustScore 1.5 uit 5

1,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered Helly Hanson work boots for my husband on 06/09/26 and still not recieved them emailed several times and still no reply also tried phoning but cannot take calls. Boots have now been delivere... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought a pair of work boots from them—not cheap ones, costing over £120. The size wasn't right, so I returned them. For a couple of months, they kept sending messages saying they needed to check the... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordered work Pants ,delivery 3-5 working days. 2 WEEKS later still not received my order.Wrighting emails no one answering. This is real online shop ,definitely not the scammers. If you have any pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Same experience as others here. Placed an order, money taken and absolutely no correspondence from them at all apart from an order confirmation. I eventually gave up and initiated a chargeback with my... Toon meer


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

95 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 10% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,5

Alle reviews

(95)

74 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Placed an order for some work t-shirts…

Placed an order for some work t-shirts over 2 weeks ago for almost £500. No sign of delivery or tracking information and despite multiple emails for an update they do not respond. Terrible customer service, starting to think I have been scammed so will contact my bank as a fraudulent transaction. Avoid!

9 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam bought helly Hansen boots never…

Scam bought helly Hansen boots never turn up , rang the number some woman answered with a different company name, carnt believe google still allowing them to trade on a prime stop on search

16 april 2025
Review zonder uitnodiging
Logo Workwearonlineshop

Antwoord van Workwearonlineshop

Thank you for your review. You placed your order on the 8th March 2025. You were updated with a delivery date which was unacceptable to your good self and therefore you were refunded for your order on the 27th March 2025. It is unfair and inaccurate to claim all this time later that you did not receive your footwear and leave a review of this nature. When you have been clearly refunded months ago.

Beoordeeld met 1 van de 5 sterren

Don't waste your money I ordered some…

Don't waste your money I ordered some helly hanson work boots on the 6/4/25 still haven't received anything I have sent emails asking for a refund nothing no reply shocking company I don't leave reviews for anything but I have this time to hopefully help others wasting there time and money

28 mei 2025
Review zonder uitnodiging
Logo Workwearonlineshop

Antwoord van Workwearonlineshop

We have apologised for the delay in the delivery to your good self and tried to keep you informed of your delivery at the time. This was due to issues at Helly Hansen. Your order has been fully refunded when you asked for a refund back in June.

Beoordeeld met 1 van de 5 sterren

ordered a £60 pair of work boots on the…

ordered a £60 pair of work boots on the 1st of May and still haven’t received any confirmation emails or text but the money has come out my bank!! it was a gift for someone and now i’ve not been able to give them it !! i want my money back !

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered helly hansen work boots needing…

Ordered helly hansen work boots needing them ASAP for a new job as stated 3/5 working days day 7 still not received them not had any correspondence as to when they will be delivered nothing at all money has been taken out though? Will up date on progress

13 april 2025
Review zonder uitnodiging
Logo Workwearonlineshop

Antwoord van Workwearonlineshop

Thank you for your review. Regarding your delivery of Helly Hansen boots we will update you with a delivery date. On all the pages of Helly Hansen product, in the Delivery schedule etc it does state the following which we do try and make as clear as possible" WE ENDEAVOUR TO DELIVER YOUR HELLY HANSEN PRODUCTS AS SOON AS WE CAN OCCASIONALLY HH ITEMS ARE SENT FROM THE HELLY HANSEN WAREHOUSE IN HOLLAND. PLEASE ALLOW UP TO 7 - 9 WORKING DAYS FOR YOUR DELIVERY TO ARRIVE ". We will of course look into the delivery date for this for you and update you. Thank you.

Beoordeeld met 1 van de 5 sterren

I made an order for some workboots in…

I made an order for some workboots in Feb. I realised I'd ordered the wrong boots, so I emailed straight away asking to have the order cancelled and refunded.
I got a reply the next day and they agreed. Two weeks later I still hadn't had a refund, then I was fobbed off with being told it was "handed over to the accounts department to process". I've since emailed them multiple times with no reply at all.
It seems this company only want to rip people off, take the money and disappear.
Well that's tough. I've waited long enough now so I'm left with no option but to contact the bank tomorrow and open a dispute.
Also probably wise to contact trading standards.
Avoid these scammers.

28 februari 2025
Review zonder uitnodiging
Logo Workwearonlineshop

Antwoord van Workwearonlineshop

Thank you for review. We do not know why you have not received a refund for your returned boots. We are looking into this and a member of our customer service team will contact you today. Thank you.
Update. We have looked into this for you and sent you an email which should resolve this for you. Thank you

Beoordeeld met 5 van de 5 sterren

I take it back

I made a bad review but in fairness my order has now been sent. I guess I got a little jumpy after reading reviews and lack of feedback from the company regarding my order. I apologise sincerely and am grateful for my order being resolved. The boots are fantastic and I will use the service again.

8 april 2025
Review zonder uitnodiging
Logo Workwearonlineshop

Antwoord van Workwearonlineshop

Thank you for your review. We are pleased that you received your order and you like your New Boots. We are not perfect and occasionally do make mistakes and things sometimes do go wrong that are out of our control but we always endeavour to try and do the best we can for our customers. Thank you.

Beoordeeld met 1 van de 5 sterren

Really frustrating

It’s taking a month and still have not got the goods, the company didn’t even have the courtesy to let me know a delivery date 😤

13 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Briliant service

Briliant service! All the garments I ordered arrived on time, are really good quality and all fit well. 5 star service ☺️

7 april 2025
Review zonder uitnodiging
Logo Workwearonlineshop

Antwoord van Workwearonlineshop

Thank you for your review. We are pleased all your items fitted and they arrived on time. We look forward to seeing you again soon.

Beoordeeld met 1 van de 5 sterren

STAY WELL AWAY!

I ordered a pair of work boots for my dad, and the website promised delivery in 3-4 business days. When nothing arrived, I called customer service. The representative took my order number but instead of resolving the issue, told me she would call back in two hours. I later received an email saying my order should arrive by the end of the following week.

Fast forward to Thursday—still no dispatch email. I called again and was told I’d have to wait another two hours for a response. When I finally got the call back, I was told my order hadn’t even arrived yet, and they had no real idea when it would. At that point, I decided to cancel and request a refund. The rep offered an alternative product, but at this point, I’d rather wait another two weeks elsewhere than give them any more of my business.

When I mentioned I’d be leaving a negative review, the rep sarcastically said I "sound like the kind of guy who only leaves bad reviews." Well, I hope you're reading this one—and I hope future customers do too. Stay far away from this website!

27 maart 2025
Review zonder uitnodiging
Logo Workwearonlineshop

Antwoord van Workwearonlineshop

Thank you for your review. Our customer services representative did try and help resolve your delivery issue with a pair of Helly Hansen Boots. Whilst we understand and empathise that sometimes deliveries do occasionally go wrong, we did try and offer you more expensive alternatives at no extra cost to yourself. It is difficult to resolve with someone that from the start of the telephone conversation was aggressive and threatened to leave a S*** review. We therefore refunded your order immediately. We do understand things occasionally go wrong, our customer service team are always happy and willing to help. We always empathise we any issues that may occur but customer service staff should not be spoken too aggressively when all they are doing is trying to help. Thank you.

Beoordeeld met 1 van de 5 sterren

Potentially Scam company do not use

The company https://charnwood footwear.co.uk/ had redirect url links to this Workwearonlineshop previously. If they are associated in any way which I asume they are due to the url re-direct links, I would not trust them. The company charnwood took orders from customers, didn't fullfil them and never paid back customers.

12 november 2024
Review zonder uitnodiging
Logo Workwearonlineshop

Antwoord van Workwearonlineshop

Thank you for your review. Workwearonlineshop.co.uk is owned by HSNC Group it did purchase the domain name only as it was prominent on the Google organic listings and this would therefore help our online store. We have no association and therefore cannot comment on the previous owners of the domain. Thank you.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer