We visited World of Water at Rolvenden today and had excellant advice and service from Jacob W. Jacob was very helpful and went the extra mile in helping get everything we needed to install a new w... Toon meer
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A beautifully presented aquatic store with friendly and knowledgeable staff. I especially loved that they recently transformed their larger display tank into one for fancy goldfish. It is such a fun... Toon meer
Excellent customer service. After, a much anticipated order for 12 pond and marginal plants arrived, upon opening the box, I found it looked like they had been through a tumble dryer, I was very d... Toon meer
Sadly the courier service let down WoW. They don't have enough drivers. I received a text informing of delivery, I stayed in ALL DAY as they wouldn't leave plants otherwise, nothing arrived. This h... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Contactgegevens
Hastings Raod, TN17 4PL, Cranbook, Verenigd Koninkrijk
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
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Tank is wonderful everything very high…
Tank is wonderful everything very high quality delivery was excellent

Antwoord van World of Water Aquatic Centres
Battery for ornamental garden pool.
Ordered this battery on thee 27th. December and it was delivered within 48hrs. Very good considering the time of year. It worked perfectly even without a preliminary charge. The cost was also cheaper than ordering through the usual company. Very pleased.

Antwoord van World of Water Aquatic Centres
Kudos to this store for the sickest…
Kudos to this store for the sickest camping sleeping bag ever🌙, kept me cozy, warm, and living my best outdoor snooze! 🏕️

Antwoord van World of Water Aquatic Centres
Very pleased with my order plants in…
Very pleased with my order plants in good condition and carefully wrapped and delivered

Antwoord van World of Water Aquatic Centres
Good service and communication
Good service and communication. First time I have used World of Water Aquatic Centres.

Antwoord van World of Water Aquatic Centres
Outstanding customer service by Antony…
Outstanding customer service by Antony at World of Water. First of all he answers the phone quickly! So many online retailers put you through an interminable call waiting queue...
Then he's really helpful in advising on their pumps and other pond-related equipment. Antony even found me a product I wanted which they stock in their shops, but wasn't listed on the website. I would have bought it from Amazon but it was more convenient to include in my order/delivery. All this goes to show how important it is to be able to talk to someone friendly and with expertise. The place I bought from previously was my first port of call, but they've stopped offering a customer phone service, so here I am buying from World of Water...

Antwoord van World of Water Aquatic Centres
Prompt and efficient service
Very good service and very happy with…
Very good service and very happy with the delivery

Antwoord van World of Water Aquatic Centres
Service above and beyond
I broke the tip of an old much loved Shimano spinning rod. I tried contacting Shimano, who pushed me towards my local stockist, World Of Water, Watford.
There Laurence took over and owned my enquiry and over the next few weeks he kept me informed by phone and email as to where he was in his enquiries with Shimano on my behalf.
Unfortunately a replacement tip could not be found, but not through lack of trying by Laurence and his contacts.
Thank you Laurence.

Antwoord van World of Water Aquatic Centres
Good service: Have ordered from WWW on several…
Have ordered from WWW on several occasions. Goods (pond liner and underlay) have always arrived promptly, properly invoiced and well packaged. Plus WWW seems to be decent value for money compared to some other pond liner sellers.

Antwoord van World of Water Aquatic Centres
Order was delayed because ordered…
Order was delayed because ordered colour was sold out, had to ring before I was told and was happy to accept a different colour. Otherwise service was good. Items arrived very well packed and in perfect condition

Antwoord van World of Water Aquatic Centres

Antwoord van World of Water Aquatic Centres
Would not believe me when I said they sent out the wrong light for the tank I bought
Would not believe me when said

Antwoord van World of Water Aquatic Centres
Cannot fault the WoW staff for effort
Cannot fault the WoW staff for effort, attention and customer focus, however they were let down by what appears to be sub standard manufacturing and poor delivery care by others. I hope I've managed to find the same product elsewhere but will be inspecting it closely before I buy.

Antwoord van World of Water Aquatic Centres
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