World of Water Aquatic Centres Reviews 1.040

The reply was generic and did nothing to resolve the issue. I certainly will be very careful if I ever purchase fish from Wilmslow branch of World Of Water.

I had previously looked at the website and decided what I thought I needed. I phoned up to confirm and discuss my needs. I placed my order over the phone. I had no idea what the delivery times were so I had ordered weeks before I was ready to install the the liner. I was quoted as up to five days for delivery. This was not a problem. As it happened my order, safely packaged, arrived two days later.
The underlay is very good quality. So much so that it was difficult to cut with scissors. That was reassuring. The Firestone liner was heavy but appeared to be very strong. It is not the easiest thing to manoeuvre into a hole and arrange but it that is because it is thick and strong.
Time will tell how strong my construction will be but I am confident that I could not have bought better products. This was a good company to do business with.

They were efficient and courteous. The goods were is stock and arrived in time.
We are very happy with the quality and the service received.

The online shop is always a pleasure with easy to follow web pages and excellent checkout. Dispatch is on time with a speedy delivery what ever time of the year.

Plants and Fish have always arrived in perfect condition and all rapidly delivered, I will continue to use the Company when I need more items.

Always reliable for quality of products, great selection of pond products that we simply can't buy locally. Good delivery, well packaged, well labelled so that you can unpack and place immediately where you want them. I don't actually buy anything for the pond or pond related from anywhere else now.

Everything was fine apart from the fact that my order was not in stock at the time of ordering but this was quickly rectified and I was kept fully informed.

I always order the same products which are easy to find on the website. Dispatch and delivery times are very fast and communication excellent.

Good product but did not receive notification to confirm delivery.
No instructions to make the top surround either.

Great product and a good price with fast delivery!

I had a problem with paying on-line and you were so helpful over the phone and were able to take payment.

Plants were very well package and arrived in excellent condition. Thank you.

Easy ordering system, quick delivery, expertly packed to safeguard products and was just what I wanted. Would recommend to others

I had a night mare at my local garden center trying to find me a spare part ..called and spoke to a gentleman called Anthony, very very helpful and found the part I needed, a spare remote control for my water fountain to keep my grandson happy in the garden as he loves the water.,I can say the service I received today was outstanding , I will be using this company again.
Once again Anthony thanks a million for your support and 💯 in customer service , you certainly done the company proud .

Jeanny stacey

Always good...excellent service at a fair price

Parcel arrived, no damage, all ok. However it took too long to arrive by Parcel Force (might have been on strike). Ordered on 25/8/23 arrived on 4/9/23. Other that this, no problems, thank you