I had to use 1800GOTJUNK twice in one week for end of life preparations of my parents 3-story house filled 30 years of all kinds of stuff. These guys are great—clear communicators with quotes and proc... Toon meer
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From my original call to Got-Junk, I have been impressed by the professionalism with which the whole program proceeded. Everyone was so very professional. It was indeed a pleasure to have selected G... Toon meer
Thank you to Bryce and Kai! They were both very pleasant, professional, and efficient. They arrived during scheduled time slot and called ahead with approximate time of arrival. Details about price... Toon meer
My experience with 1800 GOT JUNK was hassle free, communication was great. Super quick response to my call and the English guys who took away my rubbish, were well mannered, pleasant, hard working an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
1-800-GOT-JUNK? is a full-service junk removal company that helps homeowners, businesses, property managers, contractors, and real estate professionals make space by removing unwanted items quickly, safely, and professionally. Founded in 1989 by Brian Scudamore with one truck and a simple vision — to take the ordinary business of junk removal and make it exceptional — 1-800-GOT-JUNK? has grown into one of the most recognized names in junk removal. Our friendly, uniformed truck team members make the process easy from start to finish. Customers simply point to what they want removed, and our team does all the lifting, loading, hauling, and cleanup. We remove almost anything non-hazardous, including old furniture, mattresses, appliances, electronics, renovation debris, yard waste, office junk, retail fixtures, construction debris, and general clutter. Whether you are decluttering your home, preparing for a move, clearing out a garage, renovating, managing a rental property, cleaning up after tenants, or handling a commercial cleanout, 1-800-GOT-JUNK? is designed to make junk disappear with less stress and more care. We provide upfront onsite estimates, convenient booking, professional service, and responsible disposal whenever possible through recycling, donation, and repurposing. Since day one, the company has been built around people — our customers, our franchise partners, and our truck team members — with a commitment to friendliness, professionalism, and leaving every space better than we found it.
Contactgegevens
300-887 Great Northern Way, v5t4t5, vancouver, Canada
- 1-800-468-5865
- customerservice@1800gotjunk.com
- www.1800gotjunk.com
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Zo gebruikt dit bedrijf Trustpilot
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Would absolutely use again.
They came earlier than planned but called ahead. They were quick, courteous, and emptied a literal mountain of garbage bags from my back deck.
It was a little expensive but absolutely worth every penny in my mind. Peace of mind is important to me, as is speed.
Jaime Barrera and Louis Ramos were…
Jaime Barrera and Louis Ramos were incredible. They both were very organized prepared to do the job and were very friendly and knowledgeable. They helped explain everything the process and procedure that would occur and there was no hidden surprises. They were in and out and very clean and organized. I would have to say it’s was one of my best experiences with a vendor, that I will ensure to use again.
Everything was quick and easy
Everything was quick and easy. Would recommend to anyone.
To Richard and Lloyd you 2 guys were unbelievable, could not complain? Once you done your job right down to the tea, keep up the good work. Hopefully 1 day we'll catch you guys again.
To Richard and Lloyd, thank you so much guys for coming here. Explaining everything very nicely and cleaning up. What are needed to be taken away? I appreciated that as I could not do it myself. I heard about you guys and I wish you all the best, and thank you again from the bottom of my heart. You guys were magnificent and very, very polite. Well done, you deserve it.
Friendly and efficient staff
These two men couldn't do enough for us. They were so pleasant & helpful on everything we asked they went above and beyond for us
My first phone call to the company was great the person on the end was so kind and pleasant.
I would recommend them to everyone.
Jessica did a great job with pricing
Jessica did a great job with pricing, loading, etc.
Rick and Jalen were great
Rick and Jalen were great. Rick is very professional, polite. They did the job very efficiently.
They both did an excellent job and…
They both did an excellent job and their negotiation skills were top notch! I would recommend them both to future customers!
Ethan and Darnell were professional and…
Ethan and Darnell were professional and polite. Got the job done quick and efficiently. I would definitely recommend them for your next clean-out.
I had 1-800-got-junk to remove items in…
I had 1-800-got-junk to remove items in my garage. Dylan and Dominic were friendly and professional and had the job done so quickly. They answered all my questions and explained the procedure. I was very happy with their service and will use them again. They take everything you want removed. I highly recommend them.
When dedication and professionalism is what you look for, call these guys
Both Justin and Devon were quite enthusiastic and energized. They took the bull by the horns and gave it their 110% and got the job done in record time.
They both were very respectful and that I really appreciated.
I will definitely call these folks the next time I need junk removed. Thank you to you and their staff
John and Kendra had a opening in their…
John and Kendra had an opening in their schedule and called me to see if they could come a day early - I said YES ! What an amazing service these two delivered !
You can't go wrong with 1-800-GOT-JUNK - Five Stars !
Lee did a great job- very polite and…
Lee did a great job- very polite and also careful while removing the dumpster.
Great Service from Start to Finish
I received clear and helpful communication from the team prior to the appointment time I selected. Jacob and Micah were extremely friendly, professional, and helped to remove the junk quickly.
Doesn’t stand by estimate
I would never utilize your company again, and based on our experience, I would not recommend your services to other organizations.
We received an estimate from one of your field representatives, Sonny. We requested the estimate in writing several times, but despite our requests, we never received it. Sonny also told us that he would be the team member returning the following day to complete the junk removal, even though he already knew that he would be off and unavailable.
The following day, two different gentlemen arrived to perform the removal and provided us with a completely different estimate. We subsequently spoke with Anthony, who stated that he had received our contact information and tax-exempt form. However, he apparently had not received the estimate or the pictures that had been provided to your company.
We were also told by Sonny that Got Junk donates most of the items it collects. However, we witnessed the workers intentionally breaking apart furniture before loading it into the trucks. This was extremely concerning and inconsistent with what we had been told.
I also contacted your office the morning of the scheduled removal and spoke with a woman who was clearly distracted by activities taking place in the background. There was constant banging and the sound of dishes, as well as a child making noise in the background. I ultimately had to ask her to stop the noise so that I could communicate with her. She was unable to provide any information regarding our estimate or even give us a timeframe for the scheduled pickup.
Additionally, our volunteers did a significant amount of the work ourselves. We packed all of the items and helped carry them down a flight of stairs so that the workers could load them onto the truck. Once the truck was full, we were then required to wait approximately an hour and a half for the workers to dump the items and return. This resulted in a significant and unnecessary loss of valuable time for our volunteers.
Overall, our experience with your company was extremely disappointing. The lack of communication, inconsistent estimates, poor coordination, and unprofessional conduct left us feeling that we were not treated with the level of professionalism and transparency we expected.
As an organization, we will not utilize your company again. We feel that the manner in which this entire situation was handled was unethical, unprofessional, and unacceptable.
Elijah and Kyle were great to work with…
Elijah and Kyle were great to work with and very professional!
Dakota and Arlen did anamazing job
Dakota and Arlen did anamazing job. Explained everything clearly and was very polite.
Excellent service from start to finish
Excellent service from start to finish! Max and Dijon were punctual, professional, and removed everything quickly and efficiently. Pricing was fair and they left the area spotless. I would highly recommend them for any junk removal needs!
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