7 Continents Travel Ltd Reviews 

886
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Alhamdulillah had a great trip and everything went smoothly. Muneeb was very helpful and made sure our package was tailored to our needs and he did a really good job. Hotels and services were all well... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic services always with Danish! Nothing is too much for him to help with to ensure you get the best deals no matter how many times you change your mind and to ensure a fantastic experience when... Toon meer

Beoordeeld met 5 van de 5 sterren

I was dealing with Danish throughout this journey from 7 Continents Travel. He was extremely clear, concise and extremely responsive. Even when times were difficult, due to cancellations because of ex... Toon meer

Beoordeeld met 4 van de 5 sterren

Thanks to 7Continentalstars company, Shoaib assist me very well, he helped with booking my umrah package in very good cost. I am happy with kind service through out the journey me and my husband had.... Toon meer

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

7 Continents Travel Ltd is one of the largest travel organizations in the UK employing over 100 staff globally, in Wholesaling and Business Travel sectors. We are dealing our clients online and waiting for their call 24 hours a day, 7 days a week, and 365 days a year. We are also acknowledged as best traveling service providers among worldwide travelling community, our specialized traveling services along with best accommodation facilities are prime element of our professional goals. We are proud of our infatuation for travel, gratifying experiences and first class customer contentment by our unique traveling amenities. We also offer special air travel guide services for our esteemed clients and make them up to date concerning hottest offers of more than 150 airlines to save their money. ATOL protected Travel Agency.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

886 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,7

Alle reviews

(886)

48 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I had an outstanding experience with 7…

I had an outstanding experience with 7 Continents Travel, especially with Awan, who helped me with my Umrah visa.

The entire process was smooth, clear, and completely stress-free. What really impressed me was the speed — Awan managed to get my Umrah visa approved in just 2 days! I honestly wasn’t expecting it to be that quick.

He was professional, responsive, and very reassuring throughout. He kept me updated and answered all my questions patiently. It made such an important journey feel easy and well-organised.

I truly appreciate the excellent service and would highly recommend Awan to anyone needing an Umrah visa or travel assistance. May Allah reward him for making the process so smooth.

Thank you again!

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Alhamdulillah

Alhamdulillah, I had a truly wonderful Umrah experience thanks to Ibrahim From the very beginning, everything was handled with professionalism, care, and transparency. The visa process, flights, hotel arrangements, and transportation were all smooth and well-organized.
What I appreciated most was his constant support and guidance throughout the journey, which gave me complete peace of mind. The hotels were conveniently located near the Haram, making ibadah easy and comfortable. Every detail was thoughtfully planned, allowing me to focus fully on our spiritual journey.
I am extremely grateful to Ibrahim and highly recommend them to anyone planning Umrah. May Allah reward them for making this journey so memorable. Ameen.

27 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb service

Superb service! Highly recommended. Brother Awan arranged a last minute umrah trip for me and my children during the Christmas holidays. He did a fantastic job arranging everything to our requirements and even kept in touch with us to ensured we had everything we needed. Will be using his services for our next trip too Insha Allah

28 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The communication with Awan during this…

The communication with Awan during this process made everything super smooth and easy for our umrah booking. He was always ready and available to contact if we had any questions and he made sure all of our transfers were arranged and ready. Alhamdulilah a great experience.

28 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is the second time I’ve booked my…

This is the second time I’ve booked my Umrah package with Awan from 7 continents travel and he has always been so helpful and amazing. He knows exactly what I want and delivers without any issues. Awan responds to me in a very efficient manner and answers any queries I have. Awan is my go to person and I can’t recommend him enough.

21 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It is my second travel with 7…

It is my second travel with 7 continents travel and hadi bhai manages everything perfectly and i never ever had any issues. I will recommend this travel company. I am planning again with my friends on umrah and i am so satisfied.

31 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Affordable package and exceptional service

Booked my umrah trip through brother Hadi, was very helpful and honest in his dealings.
He gave me the best prices cheaper than other agents.

The process was made very easy and smooth, the service from all aspects was exceptional, flights, visas, and hotels, complete package.

They also make contact through out the trip to ensure your journey is flawless.

I would recommend them and would definitely use them again.

16 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I booked a family holiday to Morocco…

I booked a family holiday to Morocco were I sent my wife and kids and this company made my mind at easy by firstly getting me a great deal for the holiday and secondly helping me step by step with holiday.
Shazad who was my travel agency guy he called me to check if the got the flight on time, when they checked in and when they flying the same thing he was amazing I was so calm through everything because of shazad first class service

18 december 2025
Review zonder uitnodiging
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Antwoord van 7 Continents Travel Ltd

Respected Mr. Olad, Thank you so much for your kind words!
We’re really happy to know you had a great experience.
Your support and feedback truly mean a lot to us.

Looking forward to serving you again soon!

Beoordeeld met 1 van de 5 sterren

Brothers and sisters please stay clear…

Brothers and sisters please stay clear from this travel company. I dealt with Taimoor for my Umrah Package for a family of 8. On initial enquiries all seemed wall, the hotels were selected alongside the flights. It was agreed the payments would be split into 2 payments, and paid within 30 days. Once the first payment was made, Taimoor did not communicate at all, and all communication was non existence, I was constantly chasing him up for the travel tickets, which took 2 weeks to get. After that the hotels we agreed for the pacckage, Taimoor refused to book and demanded full payment despite agreeing initially to allow 30 days to make the payment. I made the payment but still no hotels were booked. Constantly chasing him up for updates, the full amount for the package was paid, yet he did not book the hotels. Only to advise me the medina hotel is fully booked and we have to change the hotel! I complained and raised this with management and external agency, after a few days i managed to get the hotel i paid for. The transfers between hotels, airports and zirats were always late. The initial experience with this company was awaful and extremely stressful. I would not recommend this company to anyone.

UPDATE:
A complaint was made to a senior management you are perfectly aware of who I am, No action was taken, Tamioor was not professional and provided an appalling service. I would never use this company or its subsidiarys ever! PLEASE STAY CLEAR FROM THIS COMPANY NOTHING BUT STRESS.

10 december 2025
Review zonder uitnodiging
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Antwoord van 7 Continents Travel Ltd

Dear Passenger,

Can you please contact us by phone or email and provide the relevant details regarding your concern. Without any specific service issue or supporting evidence, it is unfair to post a negative review and goes against consumer protection guidelines.

Thank You.

Beoordeeld met 5 van de 5 sterren

Hamza is very intelligent and helpful…

Hamza is very intelligent and helpful travel consultant he is matching very impressive travel quote for the customer and also he is very keen and focusing on the customer his attitude is very polite and way of communication is very good

8 augustus 2025
Review zonder uitnodiging
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Antwoord van 7 Continents Travel Ltd

Respected Mr. Naveed, Thank you so much for your kind words!
We’re really happy to know you had a great experience.
Your support and feedback truly mean a lot to us.

Looking forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

I had great experience with the…

I had great experience with the company.they made my umrah booking really easy.i have been supported from start to end.Anwan has been really helpful and friendly.I would definitely recommend it to family and friends.

25 november 2025
Review zonder uitnodiging
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Antwoord van 7 Continents Travel Ltd

Respected Ms. Fathiya, Thank you so much for your kind words!
We’re really happy to know you had a great experience.
Your support and feedback truly mean a lot to us.

Looking forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

I performed Umrah in late November and…

I performed Umrah in late November and it was an unforgettable spiritual experience. The travel agency provided excellent service throughout the journey. Everything was well-organized, from the airport pick-ups to hotel arrangements and transportation between holy sites.

The staff were polite, helpful, and always available when needed. They ensured that we were comfortable and guided us smoothly during every step of the our umrah. The overall experience allowed us to focus on worship and enjoy the peaceful atmosphere of Makkah and Madinah without stress.

I am grateful for the opportunity and happy with the service provided. I would definitely recommend this agency to anyone planning to go for Umrah.

22 november 2025
Review zonder uitnodiging
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Antwoord van 7 Continents Travel Ltd

Respected Mr. Mohamed, Thank you so much for your kind words!
We’re really happy to know you had a great experience.
Your support and feedback truly mean a lot to us.

Looking forward to serving you again soon!

Beoordeeld met 1 van de 5 sterren

If there was 0 stars that would have…

If there was 0 stars that would have been more suitable for these guys. They ruined my mothers Umrah, these guys are professional liars and will make you feel helpless once they have your money. These people trap you by their fake 5* reviews and once they have your money then that's it they change their tunes. These so called religious people are the most corrupt by adding HAFIZ in front of your name does not make you good or better. Giving the Ummah a bad name all for money!!!

6 november 2025
Review zonder uitnodiging
Logo 7 Continents Travel Ltd

Antwoord van 7 Continents Travel Ltd

Dear Passenger,

Can you please contact us by phone or email and provide the relevant details regarding your concern. Without any specific service issue or supporting evidence, it is unfair to post a negative review and goes against consumer protection guidelines.

Thank You.

Beoordeeld met 1 van de 5 sterren

Avoid!!

I was completely misled by this company, I have messages with their agent who confirmed a stopover and total flight time of 7 hours.
The actual booking was for a 14 hours stop over alone! As you can imagine this was very distressing for my elderly family members travelling with me to Umrah.

I raised this concern weeks before the flight but as I had already handed over my money they were of no help.

Despite 2 agents admitting their mistake over the phone, their manager refuses to acknowledge the error and blames it on the airline. Regardless my dealings were all with the agents and so I would have expected them to deal with it.

Even when we did reach Jeddah, we had to wait 45 minutes for the driver to arrive and would not reply to any messages meaning we had to purchase a sim card to buy data and contact the UK and call him on his number, and then on our journey from Makkah to Medina the driver refused to take us to the right hotel, we had to call the UK and get further confirmation so that the driver would drop us off at the right place. It completely ruined what should have been a very special experience.

Do not use this company and if you do triple check all details and ensure you have it all in writing.

6 november 2025
Review zonder uitnodiging
Logo 7 Continents Travel Ltd

Antwoord van 7 Continents Travel Ltd

Dear Passenger,

Can you please contact us by phone or email and provide the relevant details regarding your concern. Without any specific service issue or supporting evidence, it is unfair to post a negative review and goes against consumer protection guidelines.

Thank You.

Beoordeeld met 5 van de 5 sterren

I'm very happy to book my umrah…

I'm very happy to book my umrah package for this company they really did good service!

15 november 2025
Review zonder uitnodiging
Logo 7 Continents Travel Ltd

Antwoord van 7 Continents Travel Ltd

Respected Mr. Sharifa, Thank you so much for your kind words!
We’re really happy to know you had a great experience.
Your support and feedback truly mean a lot to us.

Looking forward to serving you again soon!

Beoordeeld met 1 van de 5 sterren

Frauds don’t give your money

I recently booked a flight package through this agency, and unfortunately my experience was very disappointing. At the time of booking, I was clearly informed that the total travel time—including the stopover—would be about 7 hours. A week before my trip, I discovered that the stopover alone was actually 14 hours, not including the flight time.

I contacted the agency immediately to get this corrected, but they refused to acknowledge any mistake and placed the blame entirely on the airline. Despite showing them the information I was originally given, they offered no support or solution.

Based on my experience, I felt misled and unsupported during a stressful situation. I personally would not book with this company again, and I encourage others to double-check all details carefully before committing.

6 november 2025
Review zonder uitnodiging
Logo 7 Continents Travel Ltd

Antwoord van 7 Continents Travel Ltd

Dear Passenger,

Can you please contact us by phone or email and provide the relevant details regarding your concern. Without any specific service issue or supporting evidence, it is unfair to post a negative review and goes against consumer protection guidelines.

Thank You.

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