Wanted a particular colour sealant and found AB Building Products had it listed online. Ordered via their website and received the package a couple days later. A flawless experience, I am happy to rec... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The landscape foam works perfectly and is easy to control even using the basic nozzle provided rather than a screw-on head. Wear gloves and keep a bottle of acetone handy to clean off any mess. O... Toon meer
Bedrijf heeft geantwoord
Needed a fresh tube of Stelmax 1985 rigid plastics glue. AB Building Products offered best price found & reasonable delivery cost. Delivery fairly quick. Excellent rigid plastics glue, but difficult t... Toon meer
Ive ordered from these guys twice now some taiga expanding foam. Both times it was delivered fast and wrapped exceptionally well. With updates on delivery times. The foam itself is absolutely brilli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Doe-het-zelfzaak
- Bouwmaterialenwinkel
- Tuinbouw leverancier
- Bouwwinkel
- Bestratingmaterialen leverancier
- Polymeer leverancier
Geschreven door het bedrijf
AB Building Products. Suppliers of specialist and niche building products to both the public and trade including silicone, sealants and adhesives. We specialise in shower wall bathroom panelling, DIY spray insulation foam kits, composite decking & guttering and plastics. We are best known for our unique range of coloured sealants in RAL colours, Rainbow Sealants. Established in 1988, AB Building Products is still an independent, family-run, family-owned business with customer service as its core value. Founding member, Nick Richmond set up the company servicing and supplying Double Glazing materials and ancillaries to the Conservatory & Double-Glazing sector around the South Coast of England. In the early and mid-90’s the two sons, Michael and Jamie joined the business. Over the past 30+ years our product portfolio has grown exponentially, we now supply a wide range of building products across many different business sectors. We also offer a procurement-based service, using our vast network of knowledge and business connections to source a huge range of building products. We are excited to be launching our flagship product, EXADECK, A Class non-combustible decking, to market under our Fire Deck brand. We offer a cement fibre solution, CDECK, alongside our durable, stylish and maintenance-free porcelain decking, EXADECK. We believe in honesty and transparency, always giving the best advice, prices and service you deserve.
Contactgegevens
18 Smeaton Road, West Portway, Andover, SP10 3LF, Andover, Verenigd Koninkrijk
- 01264 359984
- orders@abbuildingproducts.co.uk
- www.abbuildingproducts.co.uk
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Service and product was very helpful…
Service and product was very helpful and spot on
5 november 2025
Placed order a week ago
Placed order a week ago. Still stuck with Evri. Tracking indicates it hasn’t moved for a week. Phoned AB and they said they will email me but did not. Not good
9 november 2025
Antwoord van AB Building Products
Our sincere apologies for this delay. We can see from your order details that you selected and paid for the 3-5 working days delivery on Sunday the 9th Nov. We despatched your order on the Monday 10th on a 3-5 working day. You called us on Friday 14th to inform us of a delay. We escalated this to Evri immediately, who only emailed us back today, Monday 17th Nov. Again, our apologies but we could not respond to you by email over the weekend as we are not open and we also had to wait to receive Evri's reply back. We can see that delivery is out for today. Due to Black Friday, all courier companies volumes increase and delays can be common. If your order and delivery is urgent and time sensitive, we recommend that you opt for a faster delivery choice such as Next Working Day.
Shop elsewhere, not worth the extra
Disappointing process unfortunately. I purchased the item as it was shown as being in stock, despite it being cheaper but out of stock with competitors. 48hrs delivery was paid for, however after 5 days there was no item or update on the order. When chased it turned out that the items came from the competitor site with close to 25% mark up. No purchase updates and a rather lackluster response from the sales team with in light of the original website stock inaccuracies. Swift refund was a bonus though, but doesn't help with the project delays.
Edit in response to initial reply,..
The primary supplier who it transpires you get these from responded to me immediately when I contacted them initially, it should not have taken you close to 5 days to get back to me, given that I actually had to contact yourselves for an update as I had heard nothing at all regarding the order.
All the best.
5 november 2025
Antwoord van AB Building Products
Sincere apologies for the length of time. We had hope to be able to source the item for you and had delays in hearing back ourselves. As you mention, as soon as we had confirmation that it was not possible, we refunded you immediately.
Additional and extra response.......
We understand and appreciate your frustration and review. Let me add some context. This item is a dropship item and sent direct from our supplier. We are at the mercy of this supplier keeping us updated with their own stock, so that we can update and manage our website stock. They did not inform us that they were out of stock, so we could not amend ours. You placed your website order with us on Wednesday 5th Nov at 21.48pm. the very next day, we placed our order with said supplier, who failed us and did not inform us straight away that they had no stock. we chased them on Friday 7th and this is when we got told. We tried to call you but could not reach you, to ask if you wanted to cancel for full refund or keep the order on back-order. You then sent us an email chasing on Friday evening at 20.20pm when we are then closed. We did not return back to work until the Monday 10th, which is when this all got sorted out. I can see from our logs that we refunded you on the Monday 10th.
Amazing service
Amazing service, I needed an adjustment to my order and it was completed seamlessly.
Thank you so much
3 november 2025
Everything really
Everything really. Great site that's very easy to use. Products were a really good price and arrived well packaged. Arrived exactly when they it would. Great easy experience
27 oktober 2025
Easy to order and delivered safely and…
Easy to order and delivered safely and quickly.
23 oktober 2025
Next day delivery as promised and…
Next day delivery as promised and colour match was perfect.
Very pleased and will use again
13 oktober 2025
Absolutely perfect
Absolutely perfect. Great company to buy from. Fast shipping. Great quality products will be buying from again
6 oktober 2025
Ordering
Rang first to order but got told to do it online,they took me step by step to place order very helpful, quick delivery, great communication until delivered
13 oktober 2025
Easy to order and quick service
1 oktober 2025
Was waiting weeks for another company…
Was waiting weeks for another company to supply our item this company got me my item I needed to finish my windows off in 3 days av ordering it it was here thanks mark
30 september 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.