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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Products bought are of good quality. Prompt delivery. Although a white mug was one article I purchased it is good to see dining equipment comes in colours as white can be difficult for those with deme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a rollator late Monday night,it was delivered,ready for use at 9 a.m. Wednesday morning,I'm very impressed,no messing about fixing it together either,it was already done for me,I will defin... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic range of products, easy website to use and order from. Speedy despatch so you get the items you need quickly, great quality items. Many years ago I worked for Social Services as part of an O... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was looking to buy a rollator for my elderly mother, but wasn't sure which one would be right for her. I phoned Ability Superstore and the customer care team were incredible. We spent 15 minutes goi... Toon meer

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier
  2. Assistieve hulpmiddelen leverancier
  3. Ziekenhuisbenodigdheden

Geschreven door het bedrijf

Founded in 2010, Ability Superstore offers one of the largest ranges of mobility aids and disability aids in the UK. Quick delivery and excellent customer service ensures that customers are kept updated on the status of their order. With free delivery on orders over £50 we are proud to be the number one online retailer of independent living aids in the UK.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

287 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I couldn't ask for a better product and…

I couldn't ask for a better product and service. Excellent. Package was wrapped properly, the drop over mobility scooter bag is of excellent quality, I received a service that's absolutely A1. And all at a fantastic price. What's not to like ? . I will definitely be back for all my disability needs. Happy customer.

23 oktober 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thank you very much for your lovely review! Kind regards Jane and the team x

Beoordeeld met 5 van de 5 sterren

Exactly what I expected

Exactly what I expected. No problems with order or delivery. Thank you.

18 oktober 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your review. Kind regards Jane x

Beoordeeld met 5 van de 5 sterren

Was easy to order

Was easy to order. Very prompt delivery

10 oktober 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your review! Kind regards Jane x

Beoordeeld met 5 van de 5 sterren

Great communication from start to…

Great communication from start to finish. Fantastic service. :)

18 oktober 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your lovely review! Kind regards Jane and the team x

Beoordeeld met 5 van de 5 sterren

Perfect service

Great pricing, fast delivery, zero complaints. Will defo be ordering again.

17 oktober 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your review! Kind regards Jane x

Beoordeeld met 5 van de 5 sterren

Excellent products and reasonable…

Excellent products and reasonable prices. Fast reliable service with orders mostly arriving in just a few days, in recycled cardboard boxes.

9 oktober 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your lovely review. Kind regards Jane x

Beoordeeld met 5 van de 5 sterren

Trustworthy, Highly recommended

Product arrived quickly, well packaged and exactly as described. Website is accessible and clear

16 oktober 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your review. Kind regards Jane x

Beoordeeld met 5 van de 5 sterren

Great service

Fast, efficient service!

14 oktober 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your review. Kind regards Jane and the team x

Beoordeeld met 5 van de 5 sterren

Excellent service with fast shipping.

I placed an order online on a Saturday evening, the goods arrived on the Tuesday morning.
The items were well packaged, good value for money and the communication from the business with shipping info etc was excellent.
I would recommend and use again in the future.

8 oktober 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your lovely review. Kind regards Jane x

Beoordeeld met 5 van de 5 sterren

I ordered the product on Tuesday and it…

I ordered the product on Tuesday and it was delivered on Friday 16th Aug 2024
the customer service was fantastic i only have good things to say about that and thye product

15 augustus 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your lovely review. Kind regards Jane x

Beoordeeld met 1 van de 5 sterren

A very poor experience

The Toilet seat riser has arrived with yellow stains on.
It also took over a week to get here from the dispatch date. They don’t accept returns either so I have wasted money.
Avoid

13 augustus 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Not sure why you would leave this review when (a) you know that the item left us on the day you ordered it and we both tracked the delivery with the Royal Mail and can see that it was the Royal Mail that delayed the delivery so your review of the delivery should be targeted at the Royal Mail not us. (B) you know from the emails we swapped that the "yellow marks" are in fact the glue holding the item together and (c) we have already confirmed that you can, of course, return the item to us. I would be most grateful if you could please update your incorrect review. Regards

Beoordeeld met 1 van de 5 sterren

order no

order no. 35163, you returned the money for this item but did not pay the costs of returning an item other than the one in the photos

3 juli 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Not sure why you say this. We had already provided you with a Freepost label to return the item to us. Your review is completely unjustified. Regards

Beoordeeld met 5 van de 5 sterren

A Hidden Gem of a Company.

I needed a step so my husband can get in and out of the house safely. Having searched the Internet I found the big step at Ability Superstore at a great price. It was easy to order and even arrived the next day. Good quality and simple to put together it is perfect and hubby feels much safer which makes me feel easier too. The customer service was brilliant and I really couldn't have asked for more. Will buy from them again and happily recommend them. Many thanks again.

13 juni 2024
Review zonder uitnodiging
Logo Ability Superstore

Antwoord van Ability Superstore

Thanks for your review! Kind regards Jane

Beoordeeld met 5 van de 5 sterren

Great Service

I ordered a walking stick that needed for my holiday.
With not many days left till I go. Emailed the company had a very quick response from Jane who In turn arrange my walking stick to be sent in a timely manner and it certainly did well happy. 😃
Great customer service.
Thank you

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick, helpful service

Fantastic service from start to finish. I wanted to order a Let's Fly rollator but wasn't sure if the item was available. Rang and spoke to a lady called Liz who confirmed it was in stock and could be despatched the same day. Not only was it despatched the same day it arrived the morning after!! Speedy, helpful service, thank you!!

14 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer care.

Ordered two-handled Bigfoot Half Step mid afternoon, 14 March. Delivered by 10am 15 March. That's fast service!
Good well made product and good value for money.

15 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Have bought numerous items from this…

Have bought numerous items from this company. They are never anything but helpful and wouldn’t use anyone else now. Huge range of products too and always someone on the other end of the phone should I need product advice.

5 maart 2024
Review zonder uitnodiging

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