We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
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Lees wat reviewers zeggen
I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hou... Toon meer
Bedrijf heeft geantwoord
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that i... Toon meer
Bedrijf heeft geantwoord
1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable. Made app... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contactgegevens
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, Verenigd Koninkrijk
- 01625 422226
4,8
Uitstekend
658 reviews
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We were allowed to look around…
We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really slick, no hard sell and we choose what extras we wanted . A pleasant change for other companies. Competative price offered for trade in
26 september 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Mr Cain, for your wonderful feedback! We're delighted to hear that you enjoyed a pressure-free experience while exploring our cars. Our friendly staff strive to provide a smooth and transparent car-buying process, and it's great to know that our approach resonated with you. We appreciate your recognition of our competitive trade-in offer and are committed to ensuring your satisfaction throughout your ownership journey. If you need any further assistance, please don't hesitate to reach out. We look forward to seeing you again!
Great service
Chris at Kia Macclesfield was excellent. No pressure, no pushy sales talk.
All good with my first viit to the outlet.
22 september 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Andy, for your wonderful feedback! We're thrilled to hear that Chris provided you with a pressure-free and enjoyable experience during your visit. Our friendly staff are dedicated to ensuring a smooth and transparent car-buying journey, and it's great to know we met your expectations. We truly value your trust and are committed to providing excellent customer service and aftercare throughout your ownership. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Very good attentive sales staff
15 september 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your 4-star review, Dave. We truly appreciate your feedback and are delighted to know you enjoyed our friendly staff. Our commitment to excellent customer service and a pressure-free sales environment is central to our values. Should you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again. Take care and have a great day.
Excellent service
Excellent service. All staff friendly efficient and knowledgeable.
15 september 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, , for your fantastic feedback. We are delighted to hear that you experienced our excellent customer service and found our friendly staff to be efficient and knowledgeable. Our commitment to providing a pressure-free car-buying experience is at the heart of what we do, and your satisfaction is our priority. We strive to go above and beyond in supporting you throughout your ownership journey, ensuring you feel valued and cared for.If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us. Take care and have a fabulous day.
Really helpful and took time so that I…
Really helpful and took time so that I understood everything
9 september 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Jane, for your fantastic feedback. We're delighted to know that our friendly staff took the time to ensure you understood everything clearly. Providing excellent customer service is at the heart of what we do, and your satisfaction truly matters to us. We aim to create a pressure-free environment where you feel valued and supported throughout your journey. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help you with a reliable and stress-free experience. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Choosing my car
Member of staff was very helpful i knew which car id come to look at so just needed questions answering which David answered more than he bargained for as I was very talkative and very persistent he made me feel at ease with my purchase and has been on the end of the phone for any queries I had couldn't have asked for a better service I would highly recommend acorn motor group also highly recommend David's help thanks so much love my car
24 juli 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Debra, for your wonderful feedback. We're thrilled to hear that David provided you with such knowledgeable and friendly service. Our team is dedicated to creating a pressure-free car-buying experience, and it's fantastic to know you felt at ease throughout the process. Your satisfaction is our top priority, and we are always here to support you with any aftercare you may need. Enjoy your new car, and we truly appreciate your recommendation of Acorn Motor Group and David's helpfulness. We look forward to being a reliable partner in your ownership journey. Take care and have a great day.
A big thank you to Chris
A big thank you to Chris, he made the buying process of our new car so easy. Very easy to talk to and he listened as to what we were looking for. Very thorough from start to finish and he explained the process along the way. I would highly recommended Chris to anyone looking for a new car.
3 september 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Paul, for your fantastic feedback. We're delighted to hear that Chris made your car-buying experience so smooth and enjoyable. Our knowledgeable and friendly staff are committed to providing excellent customer service in a pressure-free environment. It's wonderful to know that Chris's thoroughness and clear explanations helped you find exactly what you were looking for. We truly appreciate your recommendation and look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. Should you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Acorn - Macclesfield
I recently part-exchanged my car at Acorn Macclesfield and my experience couldn’t have gone any smoother. The car I fell in love with happened to be at another Acorn dealership and within 24 hours of me showing interest, the car had been delivered to Macclesfield for me.
All in all, the process took 4 days for my new car to be on my driveway (during a Bank Holiday weekend too!)
Now that’s what I call great customer service!
Huge thanks to David at Macclesfield who once again, has provided an outstanding experience for me & my family.
1 september 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Annie, for your wonderful review. We're thrilled to hear that your experience at Acorn Macclesfield was so smooth and enjoyable. Our team, especially David, are dedicated to providing excellent customer service and ensuring a pressure-free environment. It's fantastic to know that we could deliver your new car so quickly, even during a Bank Holiday weekend. We truly value your trust and are committed to supporting you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. Enjoy your new car.
Safety recall for vehicle
Safety recall for vehicle, easy to arrange a convenient time for the appointment, staff were really polite and professional, investigation completed (turns out my car didn't need it), and car cleaned and vacuumed all by the time they said it would be.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Ben, for your fantastic feedback. We're thrilled to hear that our friendly staff made arranging your appointment a breeze and that you found them polite and professional. It's wonderful to know that the investigation was thorough, even though your car didn't require it, and that it was returned to you clean and on time. We take pride in our commitment to quality and customer satisfaction, ensuring a reliable and stress-free experience for all our valued customers. If you need any further assistance, please don't hesitate to reach out. Take care and have a great day.
Quick
Quick, easy and efficient. From start to finish the two ladies at Service reception were excellent,as previously.
I had to drop the car off and pick it up afterwards.
Highly recommended.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, John, for your fantastic feedback. We're delighted to know that our friendly staff provided you with a quick and efficient experience, just as before. Your high recommendation truly reflects our commitment to quality customer service and a pressure-free environment. We aim to ensure that every aspect of your journey with us is smooth and satisfying. If you require any further assistance, please feel free to reach out. We look forward to welcoming you back soon and supporting you throughout your ownership journey. Take care and have a fantastic day.
Welcoming and understanding
Welcoming and understanding. Work carried out without fuss. Nice facilities
14 augustus 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, David, for your kind words. We're delighted to hear that you found our team welcoming and understanding. Our friendly staff strive to provide a pressure-free experience, ensuring that every aspect of your visit is smooth and enjoyable. We appreciate your feedback on our facilities and are committed to maintaining high standards of quality and customer service. If you need any assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to supporting you throughout your journey. Have a good day.
Great Experience!
I initially emailed Acorn Kia in Macclesfield as I had seen a few vehicles on their website that suited my price range. I was responded to by Katie, who offered to give me a call to go through compliance for finance quotes or for me to come in. I decided to do the latter. From the moment I stepped in there, Katie made me feel at ease. The difference between here and other garages I’d visited was stark. I didn’t feel pressured in the slightest, which was my biggest concern being on my own, nor did I feel out of place - which some other garages did make me feel. Katie was kind, friendly and professional. She talked me through multiple vehicles, the whole PCP process (to which I was new) and got me a great deal on my rather old Nissan Juke that I part-exchanged. I honestly couldn’t thank her enough for her knowledge, friendliness and patience. Would highly recommend to anyone!
7 augustus 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Erin, for your wonderful feedback. We are thrilled to hear that Katie provided you with a friendly and pressure-free experience. Our team is dedicated to delivering excellent customer service, and it's fantastic to know we could assist you in navigating the PCP process with such ease. Your satisfaction is our top priority, and we truly appreciate your recommendation. If you need any further assistance or aftercare, please don't hesitate to reach out. Take care and enjoy your new car Happy driving. Have a great day.
The lady on reception was so helpful
The lady on reception was so helpful. She explained everything to me when and how.
31 juli 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Derek, for your wonderful feedback. We're thrilled to hear that our receptionist provided you with such helpful service. Our friendly staff is dedicated to ensuring a smooth experience for all our customers. Your satisfaction is our priority, and we appreciate your recognition of our commitment to quality and aftercare. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to supporting you throughout your ownership journey. Take care and have a wonderful day.
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Helen, for your fantastic feedback. We are delighted to know that our friendly staff provided you with excellent customer service in a pressure-free environment. Our team is committed to ensuring a smooth and transparent car-buying experience, and we truly value your trust. We take pride in our strong commitment to quality aftercare and supporting you throughout your ownership journey. If you have any further questions or need assistance, please feel free to reach out. Your satisfaction is our priority, and we look forward to serving you again soon. Take care and enjoy your new car. Happy driving. Have a great day.
The reception staff were really friendly.
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that it needed refilling with water.There were some cans of soft drinks available though.
27 juli 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your kind words, Mark. We're thrilled to hear that our friendly staff provided you with helpful service and that your car was serviced ahead of schedule. We sincerely apologise for the inconvenience caused by the coffee machine and appreciate your understanding. Your feedback is invaluable as we strive to enhance our customer experience and ensure reliability in our services. We look forward to welcoming you back for your next visit, where we aim to provide you with a seamless and enjoyable experience that reflects our commitment to quality and customer satisfaction. Take care and have a great day.
Helpful staff
Friendly, helpful and knowledgeable staff
Easy arrangements to view and test drive vehicle
29 juli 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Nikki, for your fantastic review. We are delighted to hear that you found our friendly staff helpful and knowledgeable. Our team is dedicated to creating a pressure-free sales environment and ensuring a smooth car-buying experience. Your recognition of our commitment to quality customer service and aftercare means a lot to us. If you have any further questions or need assistance, please feel free to reach out. Your satisfaction is our top priority, and we are here to support you throughout your ownership journey, We're looking forward to your next visit with us. Take care and have a great day.
Danielle was amazing she got me booked…
Danielle was amazing she got me booked in quickly and was super helpful. Shaun was great he always does a great job.
21 juli 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Josh, for your fantastic feedback. We're delighted to hear that Danielle and Shaun provided you with such excellent service. Our friendly staff is dedicated to creating a pressure-free environment and ensuring a smooth experience. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you throughout your ownership journey with our strong commitment to aftercare. Take care and have a great day.
Why Kia?
As a driver of company vehicles for many years with many reputable brands to choose from choosing my own vehicle was new territory for me.
My decision to purchase my Kia was based mainly on my customer service experience led by your employee Katie Hayes.
I did not experience any of the usual sales pressure and Katie was extremely knowledgeable and clearly an ambassador of brand Kia which helped me make an informed decision on why to choose Kia.
I sincerely hope the navigation of my Kia over the next few years is as smooth as my customer experience.
9 juli 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your wonderful feedback, Julia. We're thrilled to hear that your experience with Katie was so positive and that you felt no sales pressure. Our team are dedicated to providing excellent customer service and ensuring our customers make informed decisions. We are committed to supporting you throughout your ownership journey and hope your Kia brings you joy for years to come. If you have any questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle.
Excellent customer service amazing…
Excellent customer service amazing experience thanku so much for all the help
17 juli 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Daisy, for your wonderful feedback. We're thrilled to hear that you had an excellent experience with our friendly staff. Our commitment to providing reliable customer service and a pressure-free environment is at the heart of what we do. It's great to know that our team was able to help you effectively. We truly value your satisfaction and look forward to supporting you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. Take care and happy driving, Have a wonderful day.
Helpful friendly service
Chris was helpful without being pushy and I got the car I wanted in what was probably the best experience I have had when purchasing a car over the last 20 years
11 juli 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Janine, for your wonderful feedback! We're thrilled to hear that Chris provided you with a helpful and pressure-free experience. Our team is dedicated to ensuring a smooth and transparent car-buying journey, and it's great to know we met your expectations. Your satisfaction is our priority, and we appreciate your trust in us. If you need any assistance in the future, please don't hesitate to reach out. Enjoy your new car.
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