We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
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Lees wat reviewers zeggen
1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable. Made app... Toon meer
Bedrijf heeft geantwoord
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that i... Toon meer
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I've bought the car Kia Xceed a year ago and I must say I'm very pleased with all the process it was quick and straight forward Jonathan lead me through all the paperwork and got me a really good deal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contactgegevens
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, Verenigd Koninkrijk
- 01625 422226
4,8
Uitstekend
659 reviews
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First year service check on my EV3 at…
First year service check on my EV3 at Acorn in Macclesfield. Great presentation of the checks via a video from the technician all completed with a complementary car valet. The company always delivers service satisfaction with regular updating of my service timings and a comfortable environment to wait if required.
23 maart 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Gary. We're delighted that you appreciated the great presentation of the checks and the complimentary car valet, as well as our reliable service and comfortable waiting environment. Reviews like this give us motivation and help us ensure we provide high-quality care. Your trust in us means everything, and we can't wait to support you again in the future. Have a great day!
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Dear Bob & Wendy, thank you for your fantastic review. We are delighted to hear that our friendly staff provided you with a pressure-free sales environment and a smooth car-buying experience. Your satisfaction is our top priority, and we are committed to offering reliable aftercare and support throughout your ownership journey. We truly appreciate your trust in us as a trustworthy dealership and look forward to assisting you again in the future. Take care and have a wonderful day.
Absolutely over the moon with my Kia…
Absolutely over the moon with my Kia Sportage. I was looked after by Katie who couldn’t do enough for me. The whole experience from my first enquiry to driving off the forecourt was faultless. I would highly recommend this dealership
12 maart 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Francesca. We are delighted to hear that you are over the moon with your Kia Sportage and that Katie provided you with such excellent customer service. Our knowledgeable and friendly staff are dedicated to ensuring a smooth and pressure-free car-buying experience, and it’s wonderful to know we achieved that for you. Your satisfaction is our top priority, and we are committed to supporting you throughout your ownership journey with reliable aftercare. We truly appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new car!
Really pleased a battery test was…
Really pleased a battery test was sorted at the same time as 2 new tyres fitted, when I asked on the day.
I was a little disappointed the alloys were left dirty after the tyre change.
When I had a Mini Cooper the BMW garage always valeted my car, so again a little underwhelmed this is not part of the Kia customer profile.
Staff always lovely, friendly and willing to help.
7 maart 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Hello Sharon, thank you for your wonderful feedback about our friendly staff and the excellent service you received. We are delighted that we could accommodate your battery test alongside your tyre fitting. We sincerely apologise for the oversight regarding your alloys and appreciate your feedback, as it helps us enhance our aftercare. Our commitment to providing a reliable and trustworthy experience is paramount, and your satisfaction is truly important to us. If there is anything more we can do for you, please do not hesitate to reach out. We look forward to welcoming you back soon for a stress-free experience. Take care and have a great day.
Personal Service 😄
Personal Service, Excellent They Look After You,🙂↔️Ask How Much It Is for A Service Plan 👍
19 maart 2025
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your wonderful feedback, Brian. We are delighted to know that our friendly staff provided you with excellent customer service in a pressure-free environment. Your satisfaction is our priority, and we are committed to offering reliable support throughout your ownership journey. We appreciate your recognition of our dedication to quality and aftercare, and we look forward to assisting you again in the future. Your trust means the world to us, and we are here to help with any questions you may have. Take care and have a wonderful day.
Friendly helpful staff
Friendly helpful staff made the test drive and purchase nice and simple.
26 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your fantastic feedback, Graham. We are delighted to know that our friendly and helpful staff contributed to a smooth and transparent car-buying experience for you. Our commitment to excellent customer service in a pressure-free environment is at the heart of what we do. We value your trust and are dedicated to supporting you throughout your ownership journey with reliable aftercare. Your satisfaction is our priority, and we look forward to assisting you with any future needs. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Jenny in sales was very informative…
Jenny in sales was very informative about the whole experience and very patient and friendly.
20 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your fantastic feedback, Dave. We are delighted to hear that Jenny provided you with such knowledgeable and friendly service. Our team is dedicated to creating a pressure-free sales environment and ensuring a smooth and transparent car-buying experience. Your satisfaction is our top priority, and we are committed to supporting you throughout your entire ownership journey. We truly appreciate your trust in us as a reliable dealership and look forward to assisting you . If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Excellent service department
Excellent service department, I could not pick it up so they kept it over night, nothing too much trouble for them.
Going back for mot @ and service in a couple of weeks and I know it will be done to a high standard
20 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Hi Jack, thank you for your wonderful review. We are thrilled to hear that our service department could accommodate your needs and provide you with such a positive experience. Our friendly staff is dedicated to ensuring reliability and quality in everything we do. We look forward to welcoming you back for your MOT and service soon. Your satisfaction is our priority, and we are here to support you throughout your ownership journey. See you soon. Have a great day.
The experience was good
The experience was good. I went in to discuss options moving forward as my PCP arrangement is nearly over.
I came away with some interesting options.
So I was happy.
17 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you Pete for your wonderful review. We're thrilled to hear that you found our options interesting and that your experience was positive. Our friendly staff are dedicated to providing reliable and trustworthy service, ensuring a pressure-free environment for all our customers. We are committed to supporting you throughout your journey with us, and we appreciate your trust in our quality services. If you have any further questions or need assistance, please don't hesitate to contact us. Your satisfaction is our priority!
Mark was friendly and welcoming
Mark was friendly and welcoming, and I appreciate that. However, I was disappointed by the level of EV knowledge during my visit.
I was told the car did not have regenerative braking and did not have a heat pump. I was also told this had been checked and confirmed.
After leaving, I reviewed the dealership’s own advert again, and both features were clearly listed for this specific model. Independent reviews of this model also confirm these features as standard.
The information given to me was incorrect, and it influenced my decision not to proceed. The car was sold shortly after.
I don’t believe this was intentional, but accurate technical knowledge is essential when advising customers on electric vehicles. I expected a higher level of product understanding from a main Kia dealership.
12 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Hi Simon, thank you for your feedback. I'm pleased to hear that Mark made you feel welcome, but I sincerely apologise for the incorrect information you received about the EV features. We pride ourselves on our knowledgeable and friendly staff, and I understand how crucial accurate details are for your decision-making. Your experience does not reflect our strong commitment to quality customer service and aftercare. We will address this internally to enhance our team's understanding. I appreciate you bringing this to our attention and hope to provide you with a more satisfying and pressure-free experience in the future. Feel free to reach out to us at customercare@acorn-group.co.uk.
Great car buying experience
Dealing with Jenna was great! She was super helpful and made the whole process of exchanging and buying a new car an easy experience. Thanks so much !
17 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your fantastic feedback. We are delighted to hear that Jenna provided you with such excellent customer service and made your car exchange and purchase a smooth and stress-free experience. Our friendly staff are dedicated to creating a pressure-free sales environment, and your satisfaction is our top priority. We truly value your trust in us and are committed to supporting you throughout your ownership journey. If you need any assistance or have questions, please feel free to contact us. Take care and enjoy your new car.
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Hi David, thank you for your wonderful feedback about our cars being well presented. We take great pride in providing a smooth and transparent car-buying experience, supported by our friendly staff who are always ready to assist you in a pressure-free environment. Your satisfaction is our top priority, and we are dedicated to offering reliable aftercare throughout your ownership journey. If you have any questions or need assistance, please do not hesitate to reach out. We truly value your feedback and look forward to serving you again. Take care and have a great day.
Lovely staff and very friendly
Lovely staff and very friendly. Jenna who helped me was friendly and caring of my situation. I would highly recommend her if visiting Macclesfield Kia
12 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your lovely feedback, Stacey. We are delighted to hear that Jenna provided you with friendly and caring service. Our team is dedicated to creating a pressure-free sales environment and ensuring a smooth and transparent car-buying experience. Your recommendation is truly appreciated, and we are committed to supporting you throughout your entire ownership journey with our reliable aftercare. We value your trust in our dealership. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit to collect your new car. Take care and have a wonderful day.
Fantastic hassle free experience
Fantastic hassle free experience. Dealt with Chris from start to finish and really was easy to deal with... Would defo buy a car again from them and would defo go through Chris again.
12 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your kind words, Graeme. We're thrilled to hear that you had a fantastic and hassle-free experience with Chris. Our team is dedicated to providing excellent customer service in a pressure-free environment, and it's wonderful to know that we met your expectations. We truly value your trust and look forward to supporting you throughout your ownership journey. If you have any questions or need assistance in the future, please don't hesitate to contact us. Enjoy your new car!
Lovely friendly staff
Had a great experience all staff were friendly and chatty and in particular Danielle went above and beyond to make me and my little boy comfortable whilst we waited for our car to be serviced. She showed my little boy the cars annd helped me keep him occupied and helped us to some complimentary hot chocolate, she also kept me updated throughout about where in the service my car was at. Will always come to Kia Macclesfield now for our services.
6 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Lydia! We are delighted to hear that Ellie provided such trustworthy support and made both you and your little boy comfortable during your visit. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Macclesfield. Your trust in our reliable service means the world to us, and we can't wait to welcome you back for all your future needs. Enjoy your day.
Customer service is still alive at Dealerships!
They listened to what I was after re the model of the car and that I wanted to lease it. I showed them lease quotes from online companies and whilst they could not match the very lowest quote they were very close. Given the great level of customer service, and a test drive of the vehicle I was more than happy to lease the car from them.
5 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review . We are delighted to hear that you appreciated our honesty and the quality of our service while leasing your car. We appreciate your business. Your feedback is invaluable to us, and we look forward to providing you with reliable support again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Take care and have a fantastic day.
Very helpful staff.work well done…
Very helpful staff.work well done complimentary car wash 👍
4 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Margaret. We're delighted that you found our staff helpful and enjoyed the complimentary car wash. Your kind words about our service inspire us to continue providing the quality and trustworthy support you deserve, and we can't wait to welcome you back soon. If you ever need anything else from us, please feel free to give us a call or stop by. Take care and have a fantastic day.
1st visit was unannounced to look at…
1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable.
Made appointment next day to test drive car which was handled well. Negotiated px for price I was expecting and agreed on price of 2nd car offered with service and mot both of which were due in coming months. Overall happy with deal and a car with bundles of add ons as standard and happy with Katie’s professionalism and attention to detail. 5* service
2 februari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review and for recognising Katie's professionalism and attention to detail. We are delighted to hear that you had a positive experience and found a car that meets your needs, along with a great deal and quality add-ons. We truly appreciate your trust in us and look forward to providing you with reliable support in the future. Hope you have a great weekend and enjoy your new car.
Excellent service
Friendly, knowledgeable and good coffee. Very happy with the deal we managed to get. Thank you.
25 januari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your wonderful feedback, Lee. We're delighted to hear that you found our service friendly and knowledgeable, and that you enjoyed our quality coffee. Your support means a lot to us, reviews like this give us motivation and help us ensure we provide high-quality care.We appreciate your business. If you ever need anything else from us, please feel free to give us a call or stop by. We can't wait to welcome you back for more great experiences soon. Take care and enjoy your new car. Happy driving 🚗 Have a wonderful day.
Good range of vehicles at different…
Good range of vehicles at different trim levels Very helpful and friendly staff. Not pushy. Helped me refine my choice of vehicle without trying to upsell.
23 januari 2026
Review zonder uitnodiging
Antwoord van Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your fantastic review, Jerome. . We are delighted to hear that you appreciated our good range of vehicles and found our staff to be helpful and friendly without any pressure. Your feedback is invaluable to us and we will share it with the team as we continue to provide trustworthy service and quality support. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.
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