Gallagher Reviews 

Sam Hodgson - fast, efficient and friendly!

Pleasure to deal with Sam when renewing our various company insurances at Atlas Translations Ltd - highly recommend.

I have been trying to get them to Updated Certificate of Insurance for 10 days, most insurers would have had it done in 2-3 business days. 4 emails, no replies. 4 calls, unacceptable replies.

Call one - Underwriter is working on it, it should be done shortly.
Call two - Underwriter is out, we left a VM for you
Call three - Underwriter is out, we left a VM for you
Call four - Underwriter is off today, we left a VM for you

Then I did get a call back Friday stating that they could not get a hold of their underwriter *shocker*.

Their policy forces you to pay 30% when you cancel, even for this bit of incompetence.

I’m a Which member and use that organisation plus other sources to make decisions in striving to purchase the best value for money combined with confidence in the product whether an object or a service such as insurance. Despite being an LV client for decades the company refused to offer an empty property insurance having paid an initial premium after 60 days. The honoured the policy until its annual renewal and refused cover. Gallagher’s was suggested and I phoned and feel myself fortunate that I spoke to Brendan.
It was a long drawn out process and the interaction was recorded. There are obvious protocols that Brendan had to follow but I do feel that he made it as client friendly as possible. I hadn’t read the reviews (unlike me!) but signed up to a policy on a month by month basis until the property is sold.
I think the process should be simplified but if you need to insure a property which is unoccupied for whatever reason you would be fortunate to speak to Brendan and I can only assume his colleagues will give you the same service.
John H

Excellent service from Georgia who made the whole process of renewal speedy and very efficient.

Very quick response to changes in the cover we asked for. Able to accomodate multiple areas of cover (Employer liability, public liability, Contents). Competitive price.

Swift response from Anna Bennett regarding policy renewal. Quick and easy process. Thank you!

The renewal of my policy was a very positive experience. Michael Gondo was extremely helpful and courteous, took the time to explain everything clearly and guided me through the renewal process with patience and professionalism. Excellent customer service.

We've just renewed our buildings insurance with Gallagher. Although we've been a client for a few years, Nina stood out in terms of her customer service this year. She contacted me proactively plenty of time ahead, took the trouble to check all the key information thoroughly, and answered my numerous questions swiftly and helpfully, all of which made for a much smoother process this year.

Zack managed my renewal promptly and thoroughly. He responded to my emails in a very timely manner and his attention to detail was good. Great customer service, thank you.

I was very happy with the process of renewing my landlord’s house insurance this year, with the appropriate notifications having been given at the right time.
Liam Parkes acted for the company in this respect and his communications were clear, concise, prompt and helpful. I cannot fault the service provided.

Good service overall. Zack Bennett was excellent, very much on the ball as all queries etc were dealt with very professionally and quickly.
Thank you.

Great service from Jack Dawson. He was very helpful, professional and made the whole process incredibly easy. Everything was explained clearly and the insurance was arranged quickly. Highly recommend.

I've used Gallagher for a number of years now, and always found them to be professional.

I had a particularly tricky insurance requirement and I just wanted to give a shout out to Jason, whose patience and perseverance were admirable, he went back to numerous companies a number of times to ensure it was the right policy for me. Thanks Jason, I really appreciate your commitment and understanding.. Carl

Liam was clear and informative. He called back when he said he would and had talked to the people necessary for me to renew my policies

Easy to apply Connor was very helpful

Kerry was most helpful as always. Excellent service

Georgia was excellent!

Chloe was fab. Excellent research recommendations and customer service

Great thank you so much

The service from start to finish was absolutely brilliant. The communication from Gita Patel throughout was really helpful and made the process seamless.
Highly recommend.