Alan Gregory Music & Musical Instruments Reviews 

Disgusting company, shop elsewhere. We purchased a flute case online on 10/12 and it never arrived. No correspondence from them so we had to call them on 21/12 to be told the flute bag wasn’t in stock and they were just waiting to see if it came back in stock. No apology, nothing. They only thing they could offer was a refund. As this was part of a Christmas gift this left a lot of running around to get an alternative on time. It’s 27/12 and still no refund, have had to escalate through PayPal.

Order made online and emailed confirmation received very quickly. Further emails received re dispatch and expected time of delivery. Item arrived quickly, safely and in excellent order. Recommended.

Ordered a Yamaha violin for my daughter's birthday. Violin didn't turn up, so contacted shop who told me that violin would take 30+ days to arrive. Asked for refund, but they didn't refund payment, so had to use Paypal payment dispute service to get a refund. No communications from shop or an apology. I guess they have cash flow problems. Avoid.

Very quick business response and an ordered item was shipped prompt timing. It travelled long way for transportation but I can found no scratch because of right packing. Simply great!

Brought Stentor case but it is fake. The real Stentor cases have a metal logo on the case and also the inside protective cover has the Stentor logo on it.

Update: Used for 6 months and stuff has fallen off and also started to fray. Quality is poor.

Excellent service, excellent product, excellent price!

Great price and dispatched very quickly. A pleasure to deal with

My order arrived less than 24 hours after I placed it. Outstanding.

Fast reliable service. Always seem to have the item I want in stock so I get it really quickly. The first place I look for musical things I need as the price is always very competitive. I would recommend them to anyone.

Great products, fast delivery!

Best price for a set of bass strings. They ordered some for me which arrived shortly afterwards. I would use them again.

Very helpful man on the phone provided good advice regarding a cello case, it was dispatched and delivered exactly when promised.
Highly recommended!

Very straightforward! It was easy to order and pay, and the instrument arrived quickly and in great condition.

Ordered 'in stock' book on Friday, despatch seems to have been on following Monday. £3.50 p&p I hoped would mean a same day turnaround. Book arrived on day needed but not before causing some anxiety to pupil.

Needed inexpensive, lightweight violin case. Good price. Item as described. Prompt delivery at appointed time. Excellent service.

Best price fast delivery friendly customer service highly recommended

Ordered a flugelhorn practice mute with a minimum of fuss. Good price and excellent service - received as stated and well packaged. Would certainly have no problem returning for future purchases.

My grandson was very pleased, his parents had no idea you could purchase such things, he now goes to piano practice showing of, thanks a lot

I've ordered musical instrument accessories on many an occasion from Alan Gregory Music and have never been disappointed. Quick and easy ordering, fast delivery, well packaged and for a great price.

I ordered a set of double bass strings. 1 week after, i ask the status of my order, i am told i will get an answer soon. 2 weeks after, i get email telling the product cannot be delivered and i am asked if i want another brand or a refund. I asked for refund, 1 week and few days after, I got the refund. Note that the article d***l f*******s is still available for sale, with a low stock!