Alliance Parking UK Reviews 

I received a parking charge from Alliance Parking approximately three years after the alleged event, relating to what was around a 15-minute stay. This was the first I had ever heard of the matter, which immediately raised concerns.
In order to understand the situation, I submitted a Subject Access Request (SAR). Alliance Parking required identification, so I provided a copy of my driving licence as requested. I was then informed that there had been a data breach involving my driving licence information, which is extremely concerning given the sensitive nature of that data.
To make matters worse, more than 10 weeks have now passed and I have still not received the SAR information I am legally entitled to. Communication has been very poor throughout. It is not possible to speak with anyone directly, and emails have gone unanswered.
This experience has left me with serious concerns about their data handling, transparency, and overall professionalism. When dealing with personal data and issuing charges years after the alleged event, there should be clear communication and proper compliance with data protection obligations.
Based on my experience, I would strongly advise others to keep detailed records and be cautious when dealing with this company.

Legalised blackmail. Alliance accepted an appeal then 31 MONTHS LATER changed their minds and instructed TraceDebt to collect £170. TraceDebt have confirmed to me that parking fines can be pursued up to SIX YEARS LATER!! Hobsons Choice - either pay the fine or get a county court judgement against you. Shower of criminals

Shocking. We paid using a parking app approved by Alliance Parking, only to get a fine 3 years later. Never received a PCN. Tried to contact them, no reply. Their business model is to scam you into a fine whether you have paid for parking or not. Needless to say, I recommend you don't park in any of their car parks. These are awful people and would encourage anyone who's had dealings with them to contact the ombudsman to report them.

Horrendous experience like several others i have read. fine for £170 from 2022 , over 3 years ago , when we never received an initial parking charge notice. They say no option to appeal as over the time limit but how could we have appealed when we never received a letter.
I have paid the £60 which would have been the initial amount but refusing to pay more. However they will not accept this.

I took responsibility for a charge notice as I was ignorant of the car park timings at the time, made an appeal for a reduction and not even a write off but it was still rejected.
I think alliance should learn from other private parking agencies to be reasonable and lenient with appeals and also consider that there are some people out there who genuinely innocently and ignorantly make these mistakes.
I can see though, that some reviews have complained same or worse and would advise all be taken into consideration as it does not look good on the overall perception of the company.

Issued me with a £170 fine 3 years after saying I had not paid for a ticket. Obviously aware that I am not going to be able to prove I did have a ticket after 3 years, and following up with threatening letters through a debt recovery company. How is this legal behaviour?

Polzeath car park
Appeal rejected.County council say they have no jurisdiction over such parking companies and further appeal procedure too convoluted
This soured our holiday visit to Cornwall; aged 85 & 78.-we travelled extensively and have nothing but praise for all towns and facilities we visited apart from this episode
Entered car park only to discover a car park on beach so left my wife who has walking difficulties to investigate
In event we decided to stay so went and paid for 2 hours parking and ensured we were back within that timescale.
Penalty notice came in post to say we had stayed 2 hours 22 mins because unbeknown to us a camera had filmed us on entry
So we have been charged for the short time I went to investigate other parking
A rip off which From other reviews is almost standard practice with this Company……AVOID

This company sent us a fine from December 2022. Obviously we cannot prove that we had paid due to the time that has lapsed. No contact from them just a debt collecting agency wanting £170.00. Extortion at its finest.

On 17th October received a letter from dept recovery for a parking fine in 2022 which I never received
But they want £170
Absolute disgrace 3.5 years later as I always paid but obviously don't have the ticket after this time
Avoid this parking company

AVOID. never received a fine when i parked there in 2022. 17th October 2025 got £170 Debt collection letter.

i tried appealing nothing now taking legal action against me as i have said it is unfair to fine me £170 when i got no fine back in 2022.

This company is awful. Was told there was cameras so just needed to enter reg plate into machine and would tell you what to pay. Machine did not recognise reg plate when that was done. Spent 15 minutes working out what to do and eventually entered reg plate and told to enter time of arrival so had to guess when that was. Machine advised price to pay. Paid that, then got a ticket 2 weeks later stating I had underpaid with camera photos of entry and exit times even though machine didn't recognise reg. Looked at appeal process which could take 28 days for a reply after which fine would have cost £100 more. No opportunity to speak to someone just an online form. Paid fine as knew it was a Scam and no chance of winning appeal.

We were on holiday and parked in SeaView car park Polzeath.
We paid for 1 hour and put the ticket on the dashboard. We are very particular about this sort of thing. We bought a coffee on the beach and left the car park after 45 minutes.
3 days after we got home we received a £60 fine saying we hadn’t paid and we know we had although by this time we had thrown away the ticket.
The letter from Alliance confirmed we left after 45 minutes.
This company is a complete disgusting company extorting money all ways it can. We will never visit Polzeath again and Polzeath businesses should rally together and get this awful company out of the village.

Paid for parking and spent a few minutes extra in a remote beach carpark in Cornwall on a cold wet day. These heartless money grabbing so-called service providers sent a fine for £100.
I have offered to pay another hour £1.50 I am waiting for a reply

Pretty sure we paid - we always pay - and yet got no payment notice which is too much hassle/time consuming to appeal, fear is end up having to pay even more. Avoid

Parked at Sea View in Polzeath have been sent a fine for overstaying despite paying for an extension on the app. Appeal rejected despite evidence I have paid for the parking and left 44 mins before it ended.

Drove into Polzeath sea view car park, couldn’t find a space, so drove out again. Took 3 minutes, tops. £100 fine for the pleasure of NOT being able to park. A devastating impact on our household budget and absolutely ‘computer says no’ approach to appeals. Disgraceful.

Absolute sharks. The time stamp on the pay and display ticket you get is a decoy to catch more drivers. Doesn’t matter how long it takes to park or get ticket. It’s done on entry and exit.
A fair company would charge with entering reg on departure and pay then . This set up is exploitation at its best.
This company ruins Cornwall and the poor locals probably no longer visit the beaches.
These are not cheap car parks in the first place. Now a £100 fine, £60 if I don’t kick up a fuss.
Read the reviews.

Supposedly has clear and prominent signage that the car park is ANPR controlled, even if you buy a pay and display ticket. Not worth spending your money in the shop to be stung by the underhand car park. Alliance Parking, and the owners who enable them, seem to revel in this lucrative arrangement.

Drove in and out was fined £100 reduced to £60 if payed within 14 days, appealed was refused, no way of contacting them again as only once through appeal you can make contact I wanted to pay in parts but no one to talk too as no phone numbers??? Never left a negative review in my life but this is ridiculous

AVOID DAYMER BAY CAR PARK!!!! Absolute crooks, my stay was 10 minutes over, 5 mins to park and get to the machine and then 5 minutes at the end of the day as I was leaving. May as well have not paid for a ticket as I got charged anyway. Avoid parking in any car parks managed by this company.