Alliance Parking UK Reviews 

Machines are not simple to use! I dialled in 2 hours, fee £4, used phone to pay. Thought nothing of it, grabbed ticket as it was windy, displayed as normal, a week later, a fine string I had overstayed! According to them, I had paid for one hour not 2, no point arguing if you read their fine letter! Small print says you are charged from the moment the ANPR picks you up. Would be better to have 'Pay on Exit' using ANPR like many hospitals do, then NO MIX UP!

Its a shame that I come away from Cornwall every year with a bad taste in my mouth because of this company that gives no leeway at all to the people who spend thousands in the area. I'm not surprised to read the reviews.

I have been trying to get hold of them to appeal the case and it’s quite stressful waiting. I paid for parking at a parking meter. Meanwhile it says you meant to do it by phone because it’s cameras that will see you in and out so I can’t see why there would be a meter present if that is the case. No one has got back to me, I am still waiting with the appeal and I’m just finding the whole thing very stressful. I don’t feel I deserve a ticket at all and just feels like they’re trying to make money and I paid so much money that week whilst I was on holiday, so this is just really not fair.

Be aware, if you enter a park car and don’t find a space within 4 minutes and leave you will receive a fine. There is no way to contact them, the phones are disconnected. Absolute madness that they are allowed to do this.

Ridiculous company, pay and display as well as ANPR camera as soon as you enter the car park (field). PCN for 12 minutes overstay, absolutely disgusting.....avoid Harlyn Bay Car Park!

I was on hols with family, parked in Park and ride padstow bought a ticket for 4 hours was with my disabled partner and her parents in their late 70s, got home to a PCN from these because I overstayed by 12 mins no mention of time starting when you enter I went by my ticket, I will not be paying, been told if they take you to court you can have the hearing in your home town as I'm 330 miles from there

Everyone should boycott this company's car parks. Their appeal process is non-functional. You appeal but they disregard what you say. I live in Cornwall and will now avoid all of their car parks.

This company are unreasonable crooks….enough said

DISGUSTING COMPANY.
Absolute worst worst parking fine i’ve ever dealt with and I actually wish to never go to cornwall ever again because of it. 8 minute overstay, your 3 hour parking is from the very SECOND, actually no…the Millisecond you pull into the car park…so by the time you queue to get a ticket, put it in the window, kids out the car and actually walk to the beach you have about 2 hrs and 20 minutes to return to your car and not leave a second later than 3 hours you paid for. I appealed because the first incident my child was actually sick and came on very suddenly, hence the 8 minute delay and they pretty much said if you can’t stick to the contract, park somewhere else. This happened at trevone AND Polzeath. Absolute thieving A- holes.

The most money-grabbing evil corporation. We entered their car park to try and find a space. After driving around the car park and getting stuck behind slow moving traffic we exited without parking. We never stopped the car. They have charged us a fine! DO NOT USE THIS CAR PARK THEY WILL FINE YOU EVEN IF YOU DON'T PARK. They rejected our appeal - despite the fact we confirmed the car was never able to be parked there. Pure evil, if I could I would give the 0 stars.

All the reviews are correct. Avoid this company at all costs. Ended up paying £100 for parking even though a ticket was clearly on display. Also confirmed payment by credit card but completely ignored by them. They do not deserve to be in business.

Its a Rip off!!! The time counts from when you enter the car park until you leave. Even walking to the machine and waiting in line to pay for your ticket, but they dont tell you that! We were over by only a few minutes and now have to pay the fine. That was at Harlyn Bay in Cornwall, so watch out at other beaches! Rip off Britain, as always

Absolute crooks.
ANPR sting merchants.
Expecting you to use an app to pay when there is poor mobile signal. Machine not working (wouldn’t take my card payment!).
I have 3 confirmed payments made for 3 seperate parking sessions. Combined overstay of 31mins - got clobbered for £180. 2 of the sites I didn’t get mobile signal until I was half a mile away. How do you pay if no signal and machine not working?
Avoid using their car parks in cornwall if I was you.

SCAMMERS - these people make it impossible to pay, no phone line, no app, no working machines, then charge you £100 - NEVER park in one, you will get done one way or the other

This company verges on Mafia style scruples. Purchased a ticket at Daymer Bay Car Park for one hour. Proof of payment provided. Timed in by the camera, timed out by the camera. Purchased my ticket within 3 minutes of entering the car park, time shown on my receipt. Stayed 34 minutes. Received a fine-appealed against it with all evidence-within the time allocation for appeal. Rejected on the grounds their machine did not recognise my reg number!!! Cost to me £60. Never again. If you see ALLIANCE PARKING just find somewhere else to park. In the letter to me they state that ''by parking I accept their terms and conditions. It states this at the site.'' They say ''if you don't like their terms, leave and park elswhere, you could be subject to £100 fine''!!! So all in the small print that motorists who just want to park obviously take the time to read!! Criminal in my opinion.

I've got a parking charge even tho I had a ticket, as I'm quite familiar with the justice system im am more than happy to stand up in court and present my evidence, I hope they show some common sense

I received a parking fine from Alliance Parking and have been trying to pay it for 3 days, there website for payments and there telephone payments keep failing to process my payments.

I can assume assume this is a ruse to ensure consumer missed the reduced payment date and they can then increase the fine.

BEWARE Payed for parking at Padstow Harbour car park by contactless payment to my surprise after week a car park fine turned up appealed had proof of my payment.Appeal declined.

padstow harbour car park, fined but have the ticket as proof. Appeal not accepted. DO NOT ENTER ANY PRIVATE CAR PARK IN CORNWALL OR ANYWHERE however much you want to visit the glorious beaches and areas in Cornwall. THEY WILL FINE YOU REGARDLESS AND SEND THREATS Sadly the tourist industry will have to take a hit whilst council’s /government sort this show out. Appalling disgraceful excuse of a human that owns these plots portraying them as legit car parks, scamming genuine folk.

Agreed with all the above comments - Alliance Parking UK is not worth a star but it is very central and convenient for the restaurant. My partner is disabled and he paid for 2hour parking via Ringo but received a letter with parking fine when we got home showing that we were 28minutes over time - agreed, we should have paid more attention to that and I have paid the fine. I appealed because it does take us longer to get from A to B these days but this was not upheld "Our evidence confirms that your vehicle was present in the car park for a period of 2 hours 28 minutes, however, payment was
made for a total stay of 2 hours only therefore, there was an overstay of 28 minutes.
In light of the above, I can only find that the charge was issued correctly; therefore, your appeal is declined." We had lunch at The Seafood Restaurant so probably lost track of time and actually I am surprised we were only 28mins over time!