Alliance Parking UK Reviews 

If it was possible to give them zero stars I would. We have just returned from a wonderful half term week in Polzeath, Cornwall with our two young children, this has now been ruined with the arrival of not one but 2 £100 fines (one for Seaview and one for Daymer Bay) for overstaying our ticket by 15 minutes, that 15 minutes being the time taken to get our young children out of the car and all the beach stuff plus putting them back into the car after our time at the beach, we all know how long this can take with a 6 year old and 4 year old. Totally unacceptable! Daylight robbery, how this company is allowed to do this I do not know, money grabbing b******s!!!! DO NOT USE THEIR CARPARKS IF AT ALL POSSIBLE!!

Legalised robbery. This company is geared to trapping unsuspecting motorists with ANPR cameras and poor signage into paying extortionate penalties for even the shortest overstays. At Seaview car park in Polzeath you could easily drive in and drive out without seeing any signage and still get a £100 fine. In any other walk of life this would amount to criminal extortion. Who are the individuals behind this sickening scam - they should be exposed.

This is a scam. I paid the full amount for a day and entered my registration plate into the machine. A fortnight later I received a letter claiming that my ticket was incorrectly displayed with unclear photos as "evidence" and that I needed to pay a penalty of £60 immediately or £100 if a bit later. Despite them having a record of my payment and registration plate, I had no way of proving my ticket was correctly displayed, so my appeal was unsuccessful. I paid as I didn't want to waste any more time on this, but this is how their business model works to prey on tourists. They clearly have unfair contract terms and their FAQs are designed to pressure you into paying a completely disproportionate penalty. I do think this is worth pursuing legally.

I would recommend you avoid Alliance car parks at all cost.
Parking at busy summer periods can add up to 20 minutes to your stay as number plat recognition cameras pick you up on entry and exit and charge you for that period not the ticket period.
The council should be taking action agains these people as tourists are the life blood of Cornwall. Bad practice such as they adopt will eventually cause bad feeling as expressed in these revues.

Alliance Parking are only there to make money from us, they are not interested in safe parking or looking after those who are at a disadvantage, they are a scam! The company makes a lot of money from people who fall into a deliberate trap with no grace, understanding and consideration. It is not a carpark in the middle of London, it's a field on a slope with no allocated parking spots where people and families love to enjoy a day out on the beach. This is a ruthless money making company with no morals. Please share with anyone and the council to stop this misery happening to us.

It's pointless appealing a parking fine from this company as from my experience, judging from their response they don't even look at your mitigation, they just send out a generic rejection of your appeal. They then refer you to a so called independent body called the IAS if you want to escalate your appeal. Don't bother, just check out the reviews for the IAS, they are worse than Alliance, if that's possible, both firms are only in it for your money and misfortune.

Alliance Parking liveried Vauxhall vehicle index number **REMOVED BY DEMAND OF ALLIANCE PARKING** parks on a footpath in Swansea west on a regular basis...

Hopefully Swansea Council enforcement camera car will pass by and issue PCN...

***Had to edit the street name out because AP complained about the review... (a practice which they would do well to reflect on based on the number of negative comments about their own services.)

**2nd edit as Subject of review took offence at content.**

We parked at Harlyn Bay on the morning of the 22nd of August and paid for the whole day via the app. We left in the afternoon and return the next day to spend the afternoon on the beach and again left within the time we had booked via the app. Alliance are saying that we actually stayed overnight as their cameras obviously didn’t pick us up leaving and returning the next day. They refused to respond to any of our communication and unfortunately fine as already been paid by our lease company. I have written numerous times by email and post and have never had the courtesy of one response. I will seriously be rethinking visiting this beach again simply because of the parking! Absolute diabolical customer service, basically a corrupt company who by the looks of all these reviews are basically thieves!

Went to Polzeath in late August during school holidays w our two young daughters, and waited patiently at their crammed beach front lot there for a spot to open up, it never did and after 12 minutes we were forced to park elsewhere never even having gotten out of the car to "read the small print," unaware that we were required to do so. Alliance Parking sent a PCN for £100, as we apparently "overstayed" our welcome while patiently awaiting for a place that never came, along with many others as part of a long queue.

Having been only able to find a two-hour max parking in a lot up the road, returned two hours later to try my luck, waiting patiently for a spot that again never appeared, only to be hit again with a second PCN for £100 on the very same day.

I asked for leniency, never having once gotten out of my car to read their supposed "clear" signage (and I question why would someone leave their car to read their signage if they've not found parking, thus leaving their car blocking others and adding to the congestion problem!) Alliance Parking told me their signage is clear, and required payment in full. Given the number of vehicles also in the queue, what is clear is that this disgraceful company preys on unsuspecting tourists trying to enjoy some time away with their families, making far more money issuing PCNs to those unable to secure parking, than those able to. BOTTOM LINE: DO NOT USE THEM AND PARK ELSEWHERE. EVEN BETTER, WRITE TO THE TOWN COUNCILS WHERE THEY'RE FOUND AND RUN THIS COMPANY OUT OF BUSINESS.

NOTE: As mentioned, we're not the only ones to be hit with PCNs. My sister-in-law and family were visiting with us, and were similarly unable to find parking after waiting patiently, and departed. They too were hit with a £100 fine. This company fined our two families £300 in the course of just one afternoon, and we of course didn't even park with them. They're similarly outraged. Given the queue of other cars waiting with us, it seems Alliance Parking makes far more revenue collecting fines from unsuspecting families than from actual parking receipts, it's truly atrocious.

And as further evidence of other's experiences with this company, please google the following article from MSN.com: "tourist-trolls-notorious-parking-company-after-being-slapped-with-100-nonsensical-fine"

Only put one star as there’s no facility for zero/minus stars. Needed toilet but would have stayed, spent some money and had lunch as it is beautiful. In Polzeath, we parked at Seaview car park near Waterfront at Polzeath. Machine was playing up and would only do a £1.00 30 minute tally. After finally dealing with the difficult machine I paid contactless, ran to the toilet and was back leaving the car park in less than 30 minutes. Have now received a £60 fee and can’t contact them directly. For us, they’ve shot Polzeath businesses in the foot as we will never again visit and can only give poor recommendations on experience. This is certainly not the way to treat people if you want them to return. Cornwall’s Just Park facilities were much better, they allowed us extra time when we had to contact them due difficulties with their app.

Harlyn Bay Cornwall
Be very aware! They use ANPR cameras at the entry/exit gates to log arrival AND departure times. This is the period you will be charged for, NOT the time stated on your purchased ticket, to the time you return to your vehicle.
Irrespective of how few minutes over the paid period you are, you WILL receive a PCN. A PCN is £60 if paid immediately without question, but rises to £100 and then £170 as time goes by, which is designed to ensure you do not dispute the PCN.
This is NOT a service, IT IS A MONEY MAKING MACHINE.

This company stands for everything that’s wrong with the world today. Shouldn’t be allowed.

Received a fine for ‘not parking within the lines’ unfortunately the car parking space wasn’t actually longer enough for my car so the back over hung slightly over the rear line… yet a car could still fit in the spot behind shown in the photos on the fine! Absolute cowboys! The car was parked straight with all 4 tyres within the lines. The car park at perranporth beach was also that small that it took 3 point turns at every corner to even get out. The car was only a pick up and not enormous

Like everyone else this a shocking parking company. Went to Cornwall and machine was out of order, very poor phone signal so could t download parking app and their phone lines not working. Spent 10 mins trying to sort, have up moved to a car park around corner and paid. Alliance have sent me a PCN for £100, I've appealed and that has been rejected on the basis of no free parking and an unreasonable amount of time spent in the car park. No consideration for attempts made.

Received a parking fine for an overstay of 16 minutes in trevone. 15 minutes of which was spent queuing for the pay machine. Appealed with for declined along with appealing to the iac which has also been decline. They are now expecting a payment of £100 in 14 days otherwise court proceedings threatened. Absolutely disgusting company money grabbing thief’s with no compassion. £100 to a family in cost of living crisis is crippling. Backed into a corner now but will complain to local council. Has anyone not paid ?

Avoid these car parks at all costs! Even if you paid at the machine you will receive a PCN unless you add at least another half hour to your time. Be warned! Totally agree with Jonny M’s recent Review below. Purchased our tickets and returned to car at the right time but unbeknown to us Big Brother was watching and photographing vehicles entering and departing. When you have to queue to get in, queue to pay at machine and then queue to drive out (as Sea View Car Park in Polzeath has only one in/out entrance) of course you are going to add time on. They should be put out of business. We will not be returning! I have emailed the local Council to complain and suggest everyone else does.

I would rate this company minus 5 stars if I had the chance to!!!
Like all other negative reviews avoid Alliance Parking at all costs! They are robbing gits that have no lenience to drivers who are slightly over their stay.
Absolute farce of a company…

These crooks shouldn't be allowed to operate as they do, absolute shower and when you appeal they just block you and won't answer questions. How they get away with taking a time stamped photo of your car on entry which in no way relates to the time printed on the ticket that you get when you finally manage to park and queue for said ticket is absolutely beyond me (they use the photo time as the start time and not the time printed on the ticket that you bought... yes I know, very naughty, cheaty little method of scamming people). Modern day highway robbers and nothing else, should be put out of business due to their unscrupulous business methods.

Pulled onto Hayle Riviere Towans car park to ring a restaurant to book a meal all other hayle car parks are free after 4pm which is great but not this one we didn’t realise it was owned by alliance what a rotten company will not be going back to park there ever again better to park in hayle and get the bus up to lots cheaper as well