Ancaster Group Reviews 

Had my Qashqai’s first minor service completed here. The team were friendly and professional, keeping me informed about a couple of minor issues to monitor. The service was finished promptly while I enjoyed a couple of free coffees and used the waiting area. My car was cleaned inside and out before being returned to me. No charges due to my service plan.

I’m very pleased with how things turned out. Sarah helped me initially, going through all the paperwork and explaining things clearly, which made the process feel manageable. On my second visit, Linda handled the handover. She was thorough and patient, taking time to set up the car according to my preferences. Both visits felt well-organised, and it was reassuring to have everything talked through properly. The staff I interacted with were approachable and helpful throughout.

The car is now set up perfectly for me.

First service at Ancaster Elham. 30.000 miles.
Needed new rear brakes and battery. Gearbox oil filter fixed.
I was kept informed.
Service completed on time.
Friendly, helpful people.

The staff were friendly and professional, taking time to explain everything clearly and answering all my questions. I left feeling confident about the process. I did write more but didn't seem to be shared. Actually i am so so happy, my sales adviser was Anita and she is brilliant. Not only professional but also kind and understandable very supportive and very helpful. Thanks to her i got the car very quick and easy.

Thank you Anita

I had a really good experience here. George made the process comfortable and easy to understand. He was polite, professional, and took the time to explain everything clearly without rushing me. What stood out most was how approachable he was, always ready to answer questions and keep me updated. He even followed up later to make sure everything was going smoothly, which I appreciated. He also went out of his way to arrange for me to pick up my car on a Saturday.

It all went very smoothly, and I left feeling confident about my purchase.

Tyrone sales assistant and manager Martin were superb a real credit to there proffesion and to Hyundai Ancaster

The process was seamless from the start to finish, all the staff & especially Linda feast were fantastic.

I’ve been coming to this dealership for years, and the staff have always been friendly and helpful. During my recent visit, they made sure to keep me updated throughout the process, which helped put me at ease. They took the time to explain things clearly, even when I had a few questions about the details. Communication was straightforward and easy, and I never felt rushed or like I was being overlooked. It’s reassuring to deal with a team that listens and makes an effort to ensure everything is understood.

Pleasant helpful staff. Overall experience was good and would recommend the Heathrow service site to friends.

The team at the dealership were friendly and professional, creating a very welcoming atmosphere during my visit. The showroom was bright and comfortable, which added to the positive experience. The staff were polite and attentive throughout, ensuring all aspects of the process were handled smoothly. One gesture that stood out was being offered a hot chocolate, which made me feel truly valued as a customer. This kind of hospitality made a strong impression on me and really enhanced my time there.

I wasn’t sure what to expect at Ancaster Nissan Heathrow, but everything went smoothly. The staff were helpful and made the process straightforward. I left feeling confident with my choice and appreciated how simple it all was. No complaints from me.

I was kept informed throughout my visit to Ancaster Renault Dartford. Communication was good, with regular updates provided on the progress. Luke was professional and helpful, ensuring everything was clear and addressed promptly. The process went smoothly and without any issues. I left satisfied with the outcome.

We were a bit unsure about visiting Ancaster Nissan Epsom, but Sarah, Ali, and the team were very helpful. They took time to discuss our needs and helped us choose a car that suited us. The test drive was useful, as they answered all our questions. When we picked up the car, everything was explained clearly, which made us feel comfortable with the features.

Paskal took the time to go through everything clearly and made sure I understood. He helped me set up the app on my phone, which was really useful, and said I could reach out if I had any more questions. He didn’t rush anything and was very patient during the handover. It was all handled smoothly.

I felt well looked after during the process of finding my car. Maya was very helpful and took the time to explain everything clearly, which made things much easier to understand. She was approachable and patient, ensuring I was comfortable with each step. I'm really pleased with how smoothly everything went.

I was a bit unsure at first, but the team at Ancaster Nissan Eltham were quick to respond and kept communication clear throughout. Vernon was very helpful and made an effort to sort out my issue. It made things easier than I expected.

I found the whole process quite straightforward. The collection and redelivery of my car made things so much easier, as I could focus on other things during the day. The driver was friendly and helpful, which put me at ease. Everything was explained clearly, so there wasn’t much to worry about.

I had a great experience at Ancaster Hyundai Chislehurst. Stuart kept me informed during the whole process and provided regular updates, which made things run smoothly. He explained everything clearly and helped make the process straightforward. I’m very happy with how it all went.

The team made the process straightforward and put me at ease. They were friendly and professional throughout, which left a positive impression. I felt valued as a returning customer, and the support provided was appreciated. It was good to feel looked after during what can sometimes be a stressful experience.

I dealt with Luke during my visit, and I have to say he made the process feel very comfortable. He was highly professional but also very personable, which put me at ease right away. There was no pressure at any point, and he took the time to understand what I needed without pushing anything on me. His approach felt natural and genuine, which really stood out. Having run a company myself in the past, I can recognise someone with a strong work ethic and great people skills, and Luke has both in abundance. It’s clear that he’s an asset to Hyundai, and I truly hope his efforts are valued as they should be. The experience left me feeling confident about my decision thanks to his professionalism.