Apex Vets Reviews 

By far the best vets I’ve ever been to. Sam is my cat’s vet and he’s so good with her and me!

Waited for 40 minutes before my dog was seen. My dog gets very stressed visiting the vets and was later in the evening before she calmed down. If they were running that late they could have called me & I could have delayed my visit.

Apex came as a recommendation from a friend and a neighbour as I wanted a second opinion on some issues my dog has, but I also wanted to move to an independent practice. The process to register was really smooth. We had our first visit to the surgery today and were made feel really welcome by the reception team. The waiting area was very clean as was the vets room. The vet, Kat, was friendly and thorough. I felt listened too and she explained her recommendations really well. We now have a plan to address the concerns I had for my dog (who is 8), which is a relief. Very good first impression of the practice overall.

Phoned for an emergency appointment. Receptionist professional, efficient at taking a history and friendly. Appointed same day with clear advice on what to do if any concerns inbetween times.
I moved to this Practice in
summer as unhappy with previous vet overall plus outsourcing on-call.
Staff and systems in place (appointments, ordering drugs et )
Excellent and vets lovely. Fabulous shop and spacious clean waiting area with separate cat area and entrance for nervous:aggressive dogs.
Very impressed I have to say.

Both dogs in for 6 month health check new nurse who i hadnt met before was excellent really good with both dogs even got a kiss from teddy . Looked after them both well thank you .

As always, great service. Everyone friendly, helpful, and knowledgeable. Best vet practice. Apex is the only independent vet practice left in the Falkirk area(I think) which is one of the reasons why I changed to Apex from my previous vets who sold-out to a corporate company and are no longer independent.

Apex vets are perfect. Every member of staff is absolutely amazing and I cannot rate them high enough.
I wish my doctors were as brilliant as my dogs.

Apex vets are the best. All of the staff are welcoming, helpful, always have time to help . My dog is perfectly happy going and is well looked after . Nothing is too much trouble. Highly recommend them

Apex ER has a caring staff. From checkin to checkout, everyone was friendly, very caring to my dog and thorough in their treatment of our pup.
The first ER we went to had a 4-6 hour wait. Although this group is fairly new the wait from start to checkout was about 2 hours

Great service - prompt appointment. Staff are friendly and helpful from reception to vet. So good with my cautious dog, gave him time and did not overwhelm him! Clear explanations and advice. Thank you again 😊

Engages well with the community through open days and providing bibs etc for the local schools, great effort

Very friendly team. Patient with our puppy today who was a bit sore. We phoned up in the morning and were seen by lunchtime.

When I adopted my neighbours cat, I adopted Apex at the same time. 2 more cats later I’m still with Apex, where my brood are well looked after. Not the closest vet practice to me, but wouldn’t ever consider moving practice.
Issy, Lola and Milly

Vet Callum is always amazing to deal with. Lorraine at reception always remembers you and the pet also so feels like a personal experience. Both staff are amazing to deal with, have been with apex for over a decade with all my pets never had a bad experience.

My dog had eaten wet sand and Apex were able to see her right away. Told me what the cost was going to be beforehand which I think is really important. She was treated with care and consideration and back home with me, albeit looking very sheepish, within a couple of hours.

Staff are very helpful , excellent customer relations and of course the pet comes first.
They explain everything to you, and Connor the nurse was very helpful giving me good tips to help Bella live a happy long life

Staff are professional and extremely helpful.
I was running late due to traffic, etc. The staff made every effort to ensure I could still be seen even though I was late. Appreciated the support and lack of judgement. Great Team.

Had an incident with Saffi on her morning walk and she damaged her dew claw. Vets squeezed me in at 11-30 and claw was removed. Apex vets are always ready to help . Fantastic vets .

We had to take our puppy in for emergency appointment on a Saturday night. Saw him within 10 minutes and was kept in overnight for Monitoring. Gave us all the options and explained the costs clearly. They also gave us an update (with picture) throughout the night and phoned next day. Fair and honest with the vet bill before collection.

Great peace of mind knowing there was someone with him to give him care and attention throughout the night.

Sapphire was in for her 6 month checkup. Chloe did a thorough examination of her while keeping Sapphire amused at the same time.