ASD Home Appliances ( formerly Appliance Spares Direct Ltd) Reviews 

Good experience with good knowledge

They have a good selection of products and we found exactly what we were looking for. Supported our decision by excellent product knowledge. Delivery was on time and professional and friendly. Would not hesitate to recommend.

Honest advice no flim flam , no pressure to buy just good old fashioned service

I have shopped here for years as I know I can purchase an appliance which is good quality & a vast display of makes to choose from. Also has a brilliant customer service that delivers the new item unpacks it, takes out old & reconnect’s the new with full disposal of the old & all packaging if this extra service is required (I always do)

Someone who had been without an oven since Christmas Day and in dire need of one would have been made to wait a few weeks anywhere else. Not with Spares Direct. Delivered same day within 4 Hours. Excellent service.

At the very last minute before Christmas, sorted out a new oven and hob, organised fitting of both so Christmas lunch is back on!!! Cant thank Janette and the staff enough.

Efficient and friendly staff. Delivered the next day.

Five stars should be six.
As a walk-in I was greeted well and directed to the product I was enquiring about.
I was left to study options and asked a couple of questions.
To which I received friendly professional answers.
I left the shop and later returned to place my order
The following process was efficient and friendly.
I asked if it could be delivered before Christmas ( 4days away). Not really expecting a positive response. The lady in the shop made a couple of phone calls. On said she could once my request
The fridge freezer was delivered and unpacked and installed 45 minutes after I left the shop. WOW six stars.
Will shop here again
Well done ASD.
David Williams
******

Brilliant service from advice given in the shop to 1st class installation. This is the only shop you need to visit when choosing new appliances. Thank you.

Great service from start to finish , Janette sorted out what replacement fridge was needed within minutes & was ordered & fitted excellently by there meticulous engineer/fitter who was a perfectionist . Excellent around 5🌟service . Thanks .

So grateful that you supplied, delivered and helped my plumber fit a new Hoover washing machine, all within an hour of me ringing needing one 3 days before Xmas. Fast courteous knowledgeable from start to finish also took away my old one too. Thank you so so much. I highly recommend you and your company. Thank you.

Excellent customer service, helpful and knowledgeable team that will support and help you from

Placed a special order for a particular cooker I wanted urgently before Christmas and delivered it in about a week.
(A major local retailer could not promise pre-Christmas delivery.)

THE LADY IN THE STORE WAS EXCELLENT AND THE DELIVERY DRIVER WAS EXCELLENT TOO

Great service 10/10
Really happy from start to finish
Fabulous staff very helpful

From purchase to delivery i could not fault. Customer service so much better than other retailers!

Really informative, helpful, friendly and knew their stuff. They couldn't have been better!

Helpful and friendly.
Fitted appliance

I like the effort put in by your booking in service advisor, she went above and beyond to help me with delivery and installation. I don't like the fact that you charged me £115.00 for installation when the engineer informed me his fee was £90.00 so you charged me £25.00 to contact a gas engineer. Also you charged me £25.00 for removal of my old appliance which i guess was taken for scrap and a pay out for the scrap metal was obtained by yourself? Apart from that i was quite satisfied.

Janine was extremely helpful as usual.

My parents really appreciated the service from delivery, installation to removal of the old freezer and packaging

Thanks

Nigel