Atlantic International Express Reviews 

135
•
TrustScore 1.5 uit 5

1,5

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Beoordeeld met 1 van de 5 sterren

These guys don't know how to run . What is the what's app service . NO USE AT ALL. No correct customer care. Auto messages coming everyday , eventhough I have asked to stop the process. There are do... Toon meer

Beoordeeld met 1 van de 5 sterren

I paid ₹7,000 INR to ship just 2 kg of medicine to India, but it has been more than 4 weeks and my parcel is still stuck in India. The tracking ID is 9221357957. The customer service has been extr... Toon meer

Beoordeeld met 1 van de 5 sterren

Want to rate the experience-5 as worst courier company experience ever till date since 13 years staying abroad . No response to any query. Wrong amount advised and initially we after courier got shipp... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely terrible service. It has been almost a month since my courier was sent from India to Canada, and I still have not received it. What is even more frustrating is the complete lack of customer... Toon meer


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1,5

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TrustScore 1.5 uit 5

135 reviews

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1,5

Alle reviews

(135)

39 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Worst of the worst......

atlantic courier picked up the items from home and collected all the payment, in advance, saying they will take care of everything and there wouldn't be any additional charges at the time of delivery.....1 week became 2nd week then 3rd week and still no news of the package..... Finally I received the package after 40 days and only after paying an extra $94 to customs for release while it shouldn't have taken more than a week, in total, for delivery. No updates, no response when contacted during the entire period. I also noticed that some of the items were missing from the package. atlantic courier never informed us why those items were not put in the box nor did they bother to ask us to come and collect those items from their office. Those items are lost for good. This is the most crooked way of running a courier business. Avoid these guys and save your money and unnecesary anguish.

17 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

NEVER EVER USE ATLANTIC INTERNATIONAL…

NEVER EVER USE ATLANTIC INTERNATIONAL COURIERS. Extremely poor service and Worst Courier service ever. Again, Never ever send anything through Atlantic Courier Service. Very irresponsible customer care representatives never respond to emails. It took a month for the packaged to be arrived at the destination.. I have received damaged goods and the team is not even feeling sorry for having sent package in such a damaged state.

28 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best courier

After reading reviews, I was also worried if my package will be delivered on time even requested seller to change courier service but was told they deliver on time and to my surprise my package was delivered within 4 days from India to USA. Thankyou Atlantic international courier .

6 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pathetic experience with Atlantic Courier (atlanticcourier.net)

Receipt Number: 9220337282

It has been 25 days of waiting and still in dilemma, whether this waiting will take 125 days or 225 days or how many days???

23 Kgs of my goods were picked by these guys to deliver from India to Australia and i had paid 18,400 INR. I have been waiting to receive it in Sydney (Australia) but on 26 April received call from other customer from New Zealand that my parcel is delivered since then my task is to call in morning and response is i will get update by evening and in evening nobody picks call.

I was facing challenge in Australia without my stuff and that is why paid for courier service but kind of harassment i am going through, I think, it would have been better to donate these stuff in India and use 18,400 INR in buying new items in Australia instead of paying to courier service.

Worst Experience with Atlanticcourier.net

Thanks but No Thanks !!

13 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is the worst courier service i…

This is the worst courier service i have ever seen in my entire life specially for Canada. My parents parcel me some stuff and i have never got the parcel since yet. It has been already 3 months but no updates. I tried emails, calls everything but they just says item is in custom clearance. But never got proper response. I would never recommend anyone to use this international courier service.

3 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not Worth It

I sent a parcel from Hyderabad, India to UAE and my experience has nor been great.
- They are not transparent about their charges and at the time of delivery, ask for extra charges that need to be paid for custom clearance without which the parcel will not be delivered.
- They sent a packer, Damu, to my house to pack the items and he packed them recklessly, refusing to listen to me when I interjected. On receiving the parcel, I noticed that the boxes had been repackaged in the worst possible form because of which a lot of damage has occurred to expensive items that I owned. I believe when they promise to pack items in front of me and send it as it is, they should have informed me when they repackaged the items.
- They refuse to take ownership of their mistakes and refused to answer my calls or texts when I reached out to them.

All in all, please use another service. This is not worth it.

21 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst courier service

Worst courier service, it took 1 month to deliver from Mumbai to Denmark, customer service is really bad ( called many times, we will check the status but never check), no response, no update. I wont recommmend this courier service at all.

18 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst courier ever!

Worst courier ever.
Its been a month and the package is not delivered.
I don't recommend this courier to anyone...

16 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst courier service ever!!!! Don’t use

Worst courier service ever!!!!! Never send through these guys. I have arranged to send a parcel and it was picked up and send properly but when it reached here in Australia many items were damaged. When I complained to the team they are now saying that the company doesn’t take responsibility of broken items. So after paying so much money if they can’t take responsibility or items to deliver then why do they run a company like this. On the contrary when I called customer service they hung up on me very rudely. There is no option for zero star else I would have given then zero star.

8 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Parcel drama

I have ordered a parcel on the 11th of january and it was transported via Atlantic Courier. In the beginning we received accurate updates but when it came to custom clearance we saw that the package has been send back to a warehouse in London... When I mailed them about my situation they told me that it has indeed been send back to their warehouse and that I need to pay extra charges so that they can resend the parcel... Why should I pay for THEIR mistake !?!? It is their responsibility to send the package to me! The audacity... unbelievable!

10 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT SEND YOUR PARCEL THROUGH THEM

DO NOT SEND YOUR PARCEL THROUGH THEM
I’ve had the worst experience sending my parcel from Punjab to United Kingdom It was sitting at the Delhi airport for 25 days, and these guys kept lying that the parcel has reached United Kingdom and that it is stuck in the clearance process. They won’t update the status so there’s no way you can track the courier right away. The so called ‘madam’ who handles it all is never available or will do everything in her power to dodge your calls. It’s been 12 days I have sent my parcel and I have no idea where it is right now. The company who they claimed handles their delivery service in Uk doesn’t recognise their company, let alone be tracing the parcel through any numbers. I have wasted 15k Rupees, save yourself from the disappointment and heartbreak.

30 augustus 2021
Review zonder uitnodiging

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