Avica UK Reviews 

Very fast delivery and the small issue i had was dealt with promptly by customer service.

Very good value on products.

Great company, perfect customer service. They made an error with my order- easy mistake to make. When I contacted them, they were sooooo quick to resolve. They’ve got my loyalty.
There are some unfair feedback from lockdown when supplies were unpredictable and no one knew what was happening. This company is great.

Great Company to always deal with. Professional, courteous and good service all round. Well done.!

Every time my girlfriend and I visited a favourite pub she would comment on the Chef & Sommelier wine glasses and I wanted to get a set for her birthday.

Through an extensive Google search I was directed to Avica and selected what I thought were the right wine glasses...great website, easy payment and they arrived the very next day. Unfortunately I had bought the wrong style and quickly saw my mistake. Avica customer service were beyond excellent and I re-ordered the right glasses and they were promptly delivered and the wrong order was collected and a refund was processed.

I would not hesitate to use Avica again, just a great experience.

First time ordering,easy process,very competitive prices & lightning fast delivery,fantastic customer care & aftercare service.

Yesterday i ordered a case of pint glasses from Avica.
They emailed straight away saying I would have them today.
As promised my glasses arrived. Unfortunately the very polite driver asked me what had I ordered as they're was significant noise coming from the box when being moved. I explained and he lifted the box and said I think their all broken and he would return them straight away. I called the company and explained everything and the response was great. You'll have a brand new case tomorrow. Great service I thought. I then received an email saying Unfortunately my product wasn't in stock but they would order straight away and get to me ASAP. The email was very apologetic and this couldn't be helped.
I've had great and prompt service from everyone and am looking forward to receiving my new box of glasses next week.
I will certainly use Avica again.

Very quick delivery, arrived the next morning everything was correct and they were able to leave it in a requested safe place for me as no one was able to get to the door straight away.
Service was very reliable and prompt email replies, will definitely be using again in the near future.

If I had to fault it would be that there are no text or notification reminders when roughly the delivery will be made. Also find some products they don't sell even though could be very popular.

Great quality cleaning products and responsible price.Only problem with delivery, they never give you time slot.So apart that I highly recommend Avica.

Thank you 😊

Easy to order online or by telephone, website very clear and user friendly. Great prices and rapid delivery. Customer service is professional and friendly.
Have been using the company for quite a few years now and very satisfied. Excellent staff

Super customer service! Quick and efficient.

Great customer service and super quick responses from Kate. Will definitely be using Avica again in the future.

I work with them daily and I get quick and efficient communication, they are extremely helpful and a pleasure to work with.

Kate is great might I add, always on hand to go that extra mile.

I had a Problem with a delivery. Sorted quickly and replacements sent with no issues. Great customer service

Quick delivery and happy to replace a faulty item immediately without even needing to return. Good communication.

Products often out of stock, show in stock when ordered but fail to appear with "to follow" on delivery note.

Web site before re design was bad, now terrible.

Not intuitive, not user friendly, painfully slow.

Products don't show up
to view unless described in unusual ways.

Product codes change with no user notification so its easy to order wrong thing.

Great customer service .
Fast delivery's!!

Always responsive and accommodate our requests

Supply a good service

Item arrived damaged by courier contacted Avica within half hour email received, replacement being dispatched, excellent service thank you

after a week no order arrived. after chasing and being told the order was out for delivery i was then told it had attempted delivery. simply untrue as this address is manned 24/7.
lies and mistruths. i will not be using again.