Azlo Reviews 

They wasted over a week of my time over an arbitrary rule that no one else has ... and in the end Ive had to go out and open another account at another "real" bank so I could deposit funds and use them for my business.

The last support person I spoke with was very unapologetic and just seemed to be enjoying the ability to say ... no

I needed a new account for my business. Azlo's process was EASY and I could do it from my home office. I did not get a checking account, but Azlo accommodated me by providing an option to have Azlo mail checks drawn on my account on my behalf. When I got a business account at a physical bank, the process took HOURS where I had to stay at the bank; I spent little time gathering the documents needed for Azlo. Adding a new user was also easy with Azlo - one downside is that getting a new user a debit card takes weeks. Other than that, I am happy with the service.

great friendly people always out to help you in anyway , always on top of everything , just a great all around company , thank you guys for letting me part of your team

I have had nothing but an excellent experience with this bank, and your customer service is the best. Responsive, fixes any issue immediately, just all-round easy to work with, and when your running a small business, that is huge, not to be battling a bank.

Ive been impressed with Azlos customer service! I can get answers to my banking questions by phone or by email. Always a quick response! Everyone I’ve interacted with at Azlo has been personable and helpful! I’ve always felt in good hands with the Azlo team.

Your generic response stating “we are unable to approve your account which could happen for several reasons” is dumb. I have a legit business, I have excellent credit, and I have never been denied for an account In my life. What’s so special about Azlo that you can’t even be bothered to specifically state why an account was denied? Why should I have to follow up to seek answers for something you should have addressed on your “denial” email? You need to fire your marketing communication team and learn to empathize with your prospects and customers. It’s a horrible feeling to spend valuable time applying for an account only to receive a canned response as if my business doesn’t matter. I would rather pay Capital One or Chase a monthly fee if that’s what it takes to be treated as a valuable customer. Azlo, you are overrated and you treat customers like they’re useless.

I really like the integration or linking outside accounts with Azlo, makes life worth living :-)

On August 25, 2020, I had applied for, and was denied a business checking account and I’m not sure why. I have a legit business, I had provided all of my documentation, and I don’t have a terrible credit score. When asked why I was denied, someone named Skye told me that she could not disclose Azlo’s eligibility criteria. When I told her that banks are required to disclose the reason why consumers are denied, someone named Tristan emailed me back a reiterated what Skye had already told me. I received an alert yesterday on August 27, 2020, via Experian, that a bank account was opened with my SSN by BBVA, which has majority ownership of Azlo. Everything about this bank is beginning to appear fraudulent, so I have taken the necessary steps to protect myself and my businesses.

Great customer service!! Awesome Team!!

You can't pay AWS fees with this account. So I got a business credit card to pay my AWS fees. Guess what, this account can't pay off credit cards either. What in hell is the use of a bank account that can't pay anything?

Edit: As they point out, you can technically pay off credit cards. But I can't set up automatic payments for my AMEX credit card, which makes it worthless to me.

I opened accounts online for two of my businesses. Both only received deposits from federal agencies. There was never an overdraft or a returned deposit. Then, I was sent an email stating that now, after four months, a “manual review” has determined that the accounts will be closed and I need to promptly remove my money within 10 days. When I wrote for an explanation, they sent me around and around with emails to six different people in Customer Support. Twice, I was directed to a false email address for their legal department. AVOID AZLO. There are not what they seem.
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AZLO’s response to my complaint is below. They obviously didn’t read my review where it said that I sent several emails to their support team, only to be danced around with the same language as their response below: send another email to support. Will my SEVENTH email to support get the information? I sincerely doubt it.

My experience? A WASTE OF TIME - and now I'm more than a little concerned that some yahoo has all my confidential business and personal identity info.

I think I'll stick with my "big bank" business checking account with real people to help me - it just feels safer.

I recently opened a small business account with Azlo. I was excited for a “modern” online bank. Everything seemed great until the customer service. My first interaction was terrible. We had about 4 exchanges and each rep/customer service agent was equally as rude/cold and unhelpful. They did not address my specific questions or concern, but went around them. Extremely frustrating when you are dealing with an online bank... kind of makes you feel helpless.
I would not recommend this bank based on my experience.
I decided to go the traditional bank route (with BoA) and am much happier.

This is supposed to be a business bank for checking accounts, however it might as well be a personal savings account. You can only withdrawal up to 1000 per day. And there is no way to get any more of your own money, unless you mail a check to yourself to cash at another bank.. what’s the actual point of there bank? Just using your money for their own interests. It’s pretty bad when you use a bank to keep your money secure so only you can access it and yet your not even allowed to get it when you need it. This is not a bank for business it’s a fraud in my opinion. Don’t recommend banking here!

We love Azlo!
What started as a temporary solution for our new business has turned into a long-term financial relationship. From great customer service to an all inclusive business banking solution for small businesses. We at Fur-Ever Home Pet Transport, LLC look forward to working with you!

They closed my account and gave me a couple of days to withdraw everything in my account after having two accounts with them. They did not give me any reason and when I called in the agent still could not give me any type of explanation. This is very unfortunate so please beware of this company.

patient, professional, great benefits and service.

Used them for almost three years, and sang their praises too. I experienced some fraud, and called in to make sure there wouldn't be any issues TODAY (08/13/20). Their response was to close all three business accounts I had with them in less than four hours. No reason, no phone call, just an e-mail with no explanation. Horrible customer experience, and I will be telling everyone I can about it!

I receive checks to my business from towns, townships and boroughs. The app dose not recognize the checks because the router, check number and account number appear just outside the the actual colored surface.
I have to mail these checks to which adds to the delay for the deposit.

We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check deposits and for having checks cut and mailed right from our account, as opposed to having to print and mail checks out ourselves. Especially as a charity, we're beyond please with the cost efficiency of partnering with Azlo.