The BackJoy Company Reviews 931

I've been using their product for my car and working from home. It has changed how I feel and it's so comfortable. It's a game changing product.

I'd like to add their customer service is on point. Sara has helped me pick the best product for my needs and took care of me. Really appreciate her service.

Steven

How do you explain an experience like really sitting properly for the first time? It's almost as difficult as explaining a similar experience to someone who has never seen a sunset or smelled a flower for the first time. The Backjoy turns almost any sitting surface into a high-end ergonomic chair. What made me a full supporter of a support orthotic was a work environment that supplied me with one of the worst office chairs one could sit on. A few weeks in, I was experiencing some complicated issues that aligned with a family medical history problem. I made an appointment with the Dr who has treated the family members who went through this medical problem. Dr was booked, and the earliest appointment was two weeks away.
During that time, I noticed at work, a co-worker who had the shift before me was googling driving cushions. I asked why, and he explained what he was going through; it was the same symptoms I had. We realized it wasn't the co-worker’s long drive or my family's medical history; it was the crappy office chair. I remember seeing commercials in the past for the Backjoy. I was always close to purchase, but this time, no hesitation. We each bought one. In 5 days, our issues were gone. A week later, I went to the doctor's appointment, nothing wrong. I asked the doctor whether it is possible a bad office chair could have caused my symptoms, and they said, in short, yes, that bad pressure on the tailbone and surrounding area could cause inflammation and fluid retention due to lack of blood flow. Ever since then, I have always had a Backjoy close by if needed.
I started with the relief model with the Eva foam
The core version hadn't been released yet. The waterproof covering was firm but giving, and was great in any environment, from outdoor to indoor. When released, I got the core version. It has a more cupping feel to it.
In time, I found myself with one of each major model. Depending on the seating situation, I know I can adapt for the best support and comfort.
The Lux and Tempur-Pedic models give the same support, but it’s like having a built-in fancy cushion that makes anywhere you sit with it feel like those over-plush leather couches or La-Z-Boy chairs where you sink in just enough.
I’m excited to see the new 360 Max in the relief series. A guided lumbar support will really upgrade my seat game.

I am a true believer in Backjoy products, and have used them for over 30 years with excellent results. Their quality is impeccable, as they have provided back relief and help with my postures when sitting in my car, office, or around the house. I have had over 8
BackJoy back supports and currently have 2 Sitsmart, 1 Sitsmart Core 2.0 LUX, and 1 Sitzright cushion. (See pictures) I thoroughly enjoy using my Backjoy products and the relief with support they have provided me over the years. THANK YOU BACKJOY!!

The trigger point Relief Collapsible Massager was one of the best point relief massagers on the marker. I have tried other product and it has been life changing to help my shoulder, neck and even my mid back. To just getting getting a deeper tigger point to just rubbing the areas where it is hard to reach it will beat many of the competitors. My aunt came and visited it and I let her try it and she loved it. I also let her try the other product I had and she told me that backJoy product was more superior.

The top has oval shape to it which allows you to pinpoint the affect area deeper without out applying a lot of pressure. I was having a lot of trap, neck issues and been doing physically therapy and even massages and this has help me relieve pain where the other product I didn’t experience the relief like I did with the Trigger Point REleif Collapsible Massager. I highly recommend this product.

The first time I learned of Backjoy was when I was in Oregon and took my father shopping for a pair of shoes, actually. They had a few of the Backjoy "turtle shells" there and we tried them. Loved it so much we bought it, not the shoes. And I still have it. They are constructed of a heavy, sturdy material and are wider, deeper and fit much better. It just doesn't go high enough up the back. So, I thought I'd try a newer model.
This newer one is thin, flimsy and quite small. It's too flimsy to offer good sitting, postural support. I regret buying it and I'll never buy another one.

Pillow Ware Fixed my Pillows. I got 3 Pillow ware casings including a back to life pillow that I have kept for many years and 2 more queen size pillow ware Genius casings for 2 new down alternative pillows.

One of the new pillows was an over stuffed pillow. Preston and Sarah sent a video of what to do to take some of the stuffing out. My husband did just that and now I'm so so happy that our pillow fit perfect for our head and neck. Preston explains everything very well in the videos We love this company Marietta and Larry Davis

I have a back condition and this back joy seat is the only things that helps me when I’m sitting! It keeps your pelvis in place so they you don’t collapse your lower back. My husband calls it my “tractor seat” because it looks like the seat in a tractor! It is the best money I ever spent to help my back. Highly recommend!

I have used Back joy for several years. Recently my sister and I traveled by air for 18 hours to New Zealand and we were able to walk off the plane with no back, hip or knee pain. We both used Back Joy support. We are 81 & 78. We use them in the car all the time.

I really like your back support products. They are comfortable and really easy to carry long when traveling. The only challenge I have is your inventory problems which kept me waiting for a month or more for a seat.

Between the customer service and the device, itself "Sitsmart Core Traction" I couldn't be more satisfied. I received top notch quality support via email after learning I initially ordered the wrong item. My order was corrected and immediately shipped to me. Finding this little device has completely given my body and life the support it so desperately needed! Being someone one who sits all day for my job, it helped transform my posture from the inside out! Keeping my pelvis aligned makes everything else in my body work correctly. Thus, allowing my nervous system to do its job efficiently and effectively too! I am one who believes the pelvis is the portal to life so I can't thank the owner enough for developing this support device that keeps my body aligned and happy! Truly the answer to my prayers! I am already spreading the word to everyone I know how much this has transformed my life and encouraging them to try this affordable support device for themselves! Thanks again :)

I forgot my BackJoy seat on the plane after a very long flight. I were devastated since it is not longer available in South Africa. I contacted BackJoy and Sarah & Preston went out of their way to help me. This is my fourth BackJoy seat, it was like reuniting with an old friend when I got it. Thank you for outstanding service and a wonderful product.

I love my seat, but more importantly, I love the service at Backjoy. Sarah helped make sure that I had the right type to most help my back pain, and she was so friendly and competent every step of the way. I highly recommend this seat to anybody who has a problem with the back

A couple of years ago, my sister gave me a BackJoy for me to use at my kitchen table—my “base of operations”. It has been a lifesaver. It has held up well; it still looks like new and feels the same. I recently ordered two more BackJoys: a second one for my sister and a second one for me that I planned to use in the car. Along with my order came the Relief version of the Sit Smart Core Traction. It has a slightly smaller profile and, instead of using it at home, I’m using it in the car and really appreciating the support it gives, plus, because it is not as big, it is much easier to get in and out of the car without having to make a difficult adjustment in placement. Super products—well made, lasting, and so beneficial to anyone with a problem back!

I have nothing but rave reviews for Backjoy. After a delivery mishap (not their fault, FedEx showed up when I wasn't home), they reached out to me directly over the phone. They were professional, responsive, enthusiastic, and they took steps to ensure that I would receive my delivery soon.

Once I received my Backjoy, I was incredibly impressed by the quality of the product. It's light, portable, comfortable, and extremely effective. The way that I sit has been substantially improved. Rather than slouch over, as I usually do, I can feel the intrinsic muscles of my core working to keep my spine upright and my pelvis balanced. As a structural integration bodyworker, I can see myself using the Backjoy for a long, long time to come.

07/10/2024- I am trying to use the BackJoy Core (the back orthotic) but it is difficult. The pictures in my instruction booklet do not represent what I actually have. My logo is nit under my left thigh. Ummmm. I have not found a comfortable sitting position yet. I now just treat it as a pillow cushion to sit up taller in my chair at my desk in the office! No help! No posture support!

It is supposed to help me with my posture but after using it for a month, I feel more comfortable sitting without it. I work long period of hours sitting in front of a computer and I don't think this helps. A normal cushion is nicer to seat on.

I am sure this product has helped many people sit in office chairs, but I needed it for my car.

The pictures show people sitting beautifully straight with unsupported backs. I've never seen anyone sit like that while driving a car.

I think it would be really helpful for backjoy to make a video of someone using it in a car. Including images (drawings) showing how their back is curved while sitting in a car. It did not work for me, and I don't see how it can work.

I am updating my review to honor the care and concern shown in the response by the company.

I purchased my”tractor seat” several years ago. MRIs showed L4-S1 stenosis and various disc issues. Using this seat has given relief while sitting in the car. It is very much worth having.

I liked the original seat better. This new one is huge. The hump in the middle hits the bottom, inside of my leg and is somewhat uncomfortable when driving. It is so WIDE that it makes it difficult to get the seatbelt in. Wish you would go back to the smaller, original one.