The BackJoy Company Reviews 931

I received the Back Joy product promptly.

Very helpful and knowledgeable people to answer questions and help me make a selection. Fast shipping and good communication.

As a truck driver I have developed S.I. joint problems over time. So bad I could hardly sleep at night without taking ibuprofen and muscle relaxers. I have been using the backjoy for about two weeks straight now and my lower back and S.I. joint pain have drastically decreased. Im excited to see how long-term use will benefit me! Thank you backjoy!

It’s perfect for me and exactly what I needed for posture and my back.

back joy is the only thing that saved me from migraines since 2005 - I love this product and highly recommend everyone use them 😁

I've ordered from BackJoy before and once again your product did not disappoint. I'm very pleased with your my purchase.

Great product! I gave away 1 of my 3 backjoy Sit Smarts and wanted it replaced quick! My friend was having back issues so I let him have one. I have one on the living room couch, one in my bedroom recliner, and 1 in the car. They keep me from having pain in my hips when I stand up, especially getting out of a car!

I cannot explain how the shape works, but it does make sitting more comfortable and less painful.

I have been having chronic back pain. My husband has been using a similar product that is several years old, so I decided to order two new ones for us. My back pain has decreased since I have been using it. But, my husband still likes your old product better! Ha ha. He said the new product is too wide and doesn't cup him as well. Just an FYI

Good Service, Nice product

The BackJoy Posture Plus was recommended to me by a friend. I accidentally ordered the wrong one online and noticed it later in the day. I called Customer Service to try to fix the problem. Someone answered right away and I explained what happened. He took the information and said he'd try to change the order before it went out. Later in the day I received an email that the order had indeed been fixed and I received the BackJoy Posture Plus was delivered!

Would be 5 stars if the cushions had worked, but my husband did not like them. Consequently I had to return them and called your Customer Service, who could not locate my order by the Order number on my
Paperwork from you. They told me to go online and process the return authorization request. Thought that was odd that they could not or would not help over the phone. I went online and the Order number was requested, which I inserted several times and repeatedly got an error message. Finally, I decided to use the Purchase Order number where “Order Number” is requested and it worked. Please correct this in your system AND educate your Customer Service team of this correction. A simple issue should not have been a problem.

Don't order from their website if you live in Canada. They don't have it in Canadian prices and I had to pay an extra $25 in duty since they classified it as furniture on the packaging.

I have returned to Backjoy as it helped me on the past. Purchased one for the car & one for the office.

Great products that really help with stability and pain. Great fit and finish.

Great customer service! I made a mistake on my order. Called BackJoy up a day later and they straightened everything up. No hassles or waiting. Shipped just as fast.

Since I have a weak back, I initially tried the cushion at the Good Feet store but didn't buy it there. They marked up the price more than Amazon and the BackJoy websites. I bought two BackJoy seat cushions. One for my car and the other for home and travel. Very good product.

Helped my back the day I used it, could tell a significant difference.