Bare Minerals Reviews 

I have been using bare minerals for several years. I knew there were problems getting the products for several months but heard about another company buying them out and they had a change over which is why the products are coming in slow.

I read up today about its misleading brand - containing something that is harmful to health - PFA. Google will show you all the info.

Disappointed with the mislead, I brought this because I thought it was safe and natural. Never question when I broke out as I put it all down to hormones. Now I am not so sure?!

Disgrace.

Bare Minerals are currently facing a class action lawsuit in the States for misleading customers (including those of us here in the U.K.) into thinking the product was safe and free from harmful chemicals. I am disgusted to learn that this “ethical” brand, that trades on its reputation as non toxic, added PFA chemicals to some of its products that could have damaged the health of millions of people. I can’t add a link here but a quick Google will provide evidence.

In honesty I always found the customer service to range from surly to non existent (I complained about poor packaging that resulted in spoilage and it was shrugged off). They were also constantly under stocked at key locations, but the piece of mind I had from knowing the product was high quality made the trawl worthwhile. They lied to us, so avoid!

I just received the Pro compact bare minerals 16 hour I ordered. It arrived totally broken and in pieces. I had read reviews saying since the talc was taken out this had happened to few other people. Wish I hadn't bought now as cost me £26. Total waste of money. This did not happen to last one I bought. Very disappointed as now it can't be used.

I have been using bare minerals for years and years - now cant get the product and there is no phone number or email to contact. Are you even still trading?

Very quick and helpful customer service. Very friendly and satisfactory outcomes of solving issues :)

Great customer service, prompt and professional.

I was pleased with the quick reply of emails and I was happy with the results of my question which exceeded my expectations.

I had a quick and helpful response from the customer service team about my enquiry.

Customer service response excellent. Fast, professional and informative.

Customer service was very responsive & generous with their answer to my query about a purchase I was unsure about.

Excellent customer service. Very proactive and willing to go the extra mile to help and support their clients.
Have been a bareMinerals customer since 2014 and I have never looked back ever since! My teen daughter is now also using bareMinerals products.
Skincare and makeup range are all I ever looked in a product. The customer service made it an overall better experience!

Foundation upset my skin but was refunded right away but understanding staff.

Reliable
I really appreciated the support I received when some products didn't suit my skin concerns.
I feel encouraged to come back to the brand for future purchases.

Excellent and efficient communication via email with company and dealt with my request with a full refund.

Fab customer service after I encountered a rare problem. All dealt with smoothly and efficiently- thank you. 😀

Great customer service. Team got back to me quickly and explained my query in detail.

Had a slight issue with an item I ordered and Bare Minerals went above and beyond to rectify it. Vicky from customer service was an absolute gem.

I sent an email to Bare Minerals customer service asking for advice on colour of the original foundation.
They replied really quickly with a concise and detailed response. Really really helpful.
Very impressed

I didn't receive my parcel due to postal strikes but after an email and quick reply from Vicky, everything was sorted and they have arranged a redelivery of my order. Thank you so much.