Had i known that Bare Minerals stupidly use Evri i would never had ordered from them. Driver could not be bothered to deliver on the Thursday or even the Friday but deliberately chose Saturday when h... Toon meer
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Lees wat reviewers zeggen
Jätte dålig. Jag fick allergisk reaktion i ansiktet och min hud kliade jätte mycket av Bismuth Oxychloride, Så jobbigt. 10 år senare använde jag det igen, då jag trodde de hade tagit bort ing... Toon meer
Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been di... Toon meer
I was very impressed that Michelle picked up on my emails, after speaking with me earlier in the day. Her help with my problem was greatly appreciated. Hopefully third time lucky my parcel will arr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Clean is in our genes. After pioneering the skin-friendly makeup movement in 1995, our makeup still does more than most. With Mineral-powered formulas that are naturally calming, balancing and protective, our clean beauty lineup proves our rule: beauty should feel as good as it looks.
Contactgegevens
12 Henrietta Street,, WC2E 8L, Covent Garden, Verenigd Koninkrijk
- +44 191 829 0082
- customerservice@bareminerals.co.uk
- www.bareminerals.co.uk
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent customer service
Excellent customer service, prompt, efficient and friendly. Thank you
Great Brand and products
I have used these incredible products for a decade now and I have never been disappointed. Customer service available and reactive.
Customer service
Customer service via email Was excellent. Fast response, efficient and effective
I had a great experience with Vicky…
I had a great experience with Vicky from customer service. Vicky helped me with my issues and was very friendly
Lovely products, the best out there!
Lovely products, best face product I have ever used- complexion fix gel. Customer service is great too, responded quickly. Highly recommend.
Fab service once again
I bought my usual bare minerals products and have used the site more than once. On each occasion the items arrive within 2 days which is great. On this occasion after placing the order I realised I had not used the code for the free gifts which I was offered due to spending more than £50.
I emailed that day asking if they could possibly still send the gift as I had realised my mistake.
Vicky messaged me very quickly and explained that the parcel had already been sent but she would certainly honour the offer and had arranged a second delivery of the free gifted items.
I must say the customer service level is always 100% and I would definitely recommend and will continue to order From them.
Thank you once again .
Very helpful
Very helpful assistant locating a product I couldn’t find anywhere
Fantastic Customer Service and Amazing Products...
The reason for this review is that I have bought some items online and by my mistake, I thought I received the wrong item. Immediatelly complained to Bare and the lovely Stephanie replied promptly and even if she clarified that it was the right item, not to leave me frustrated, she treated me with the item I thought I bought. What a nice surprise and a fantastic customer service. Will be their loyal costumer forever....thank you Stephanie and Bare for the lovely products and experience.
Just LOVE IT Bare Minerals!! I have been wearing Bare makeup for many years and I cannot find a product so good all round to replace it. Used to have acne problems and this was the only foundatioin that it would not make it worse. Now on my menopause age, again, I cannot find a different makeup that would leave my skin looking and feeling soft, healthy and with a glow that only Bare leaves.
Excellent product and customer service
I love BareMinerals products, have been using them for a few years. Their customer service is also great. Got a speedy response to some query I had about a product that was out of stock.
I placed an order
I placed an order, when I received it something was missing. I contacted them and the matter was quickly resolved
Very helpful and informative
On my second attempt of contacting…
On my second attempt of contacting BareMinerals, Aurore was very helpful regarding my return.
Communication was brilliant and my…
Communication was brilliant and my problem with changing my email was solved easily.
Thank you for your service.
Dealing with an order error the team…
Dealing with an order error the team were extremely helpful offering a quick resolution, requiring no effort on my part, including a good will gesture. Will definitely continue using this company.
Happy customer
I received the wrong shade of complexion rescue, not sure if this was my fault or an error on the website as it was acting a bit temperamental that day and I also had a problem with my login details. I found my order No off PayPal and sent this along to bare minerals. They are very kindly sending me a replacement (free)of the correct shade and allowed me to keep the wrong shade which I think will be able to use in the winter months as not a big difference. I have used bare minerals for 8 years now and don’t think I will ever change it blends in so good and leaves no lines 😃 I have also used the bare minerals site for most as they quite often have great offers
I was unfortunately sent the wrong…
I was unfortunately sent the wrong shade of foundation, however, with one phone call the matter was resolved quickly, thanks to Stephanie the process was made simple.
Helpful staff
I had trouble with your website and when trying to order I got in a muddle when checking my bank account realised I was going to be charged for something I did not want Stephanie was very polite and very helpful and sorted everything out for me she was a star
Excellent customer care
Excellent customer care, very fast resolve.
Highly recommend
Excellent shopping experience great…
Excellent shopping experience great communication and lovely products as always!
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