Bare Minerals Reviews 

A quick reply to my emailed query and a helpful and full response.

Had a problem with my order, which was my fault I think amd customer services, Stephanie, in particular couldn't have been more helpful. Got it all sorted and my amended order is on its way. Thank you so much

Even though my item came damaged, no fault of bare minerals royal mail is where the blame lies. Bare minerals sorted out the problem immediately and sent out a replacement the very next day. Thanks 😊

Stephanie at customer services has been fantastic today. I had a parcel go missing through royal mail. Stephanie has sorted that out and explained what to do. I had to reorder on express delivery but the charge is being cancelled for me. I really do appreciate her help today

My product seemed to be hard to get so I emailed the customer support team at Bare Minerals.
As fewer beauty consultants with stores closing this was an excellent decision.
Friendly, very prompt reply. Advising on alternatives and availability. Brilliant 🤩

Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been dispatched quickly. Unfortunately my discount code didn’t apply but Aurore in customer services sorted this out for me quickly- thank you 😊

Amazing!! I have been using Bare Minerals makeup for a few years now and have never felt so comfortable,having tried MANY brands previously. I recently couldn't find the shade of foundation I always use (couldn't see for looking). Anyway, I unfortunately ended up picking the wrong shade. I e-mailed Bare Minerals directly and received a reply within a few hours from a lovely person called Aurore. As a courtesy gesture, they sent through a very easy link to follow to return my item and kindly pointed me in the right direction for the shade I required. I have returned my item and I have now ordered the correct shade which was dispatched the same day. I will use Bare Minerals forever, ha ha. Thank you 😊

Very fast response answered all my questions . Used for 25 year amazing products

Excellent service from bare minerals! Had an issue with the order I had received and I contacted customer services and within 24hrs it was resolved and a replacement sent without any additional cost
Thank you

I have to say that the customer service I received from bareMinderals was top notch. I ordered my items but one item was missing. I can understand that delivery errors happen from time to time so I contacted bareMinerals for help. The bareMinerals representative responded to, and resolved my issue very quickly. Stephanie was very polite and I was extremely happy with the how efficient she was in resolving the problem.

Excellent customer service, they were very helpful in solving my problem. They have gained a loyal customer :)

Great - Quick, clear & helpful response

To say a big thank you to Vicky for responding to my email super fast and confirming that I had written the correct address on my order, I thought I had missed a line on my address. I love Bare Minerals products I have used the make up for many years and have also recommended to family and friends. The length and strength mascara is amazing ( which I ordered) .
Thank you
Nancy M

Had an issue with the shade I had ordered. Once I got in touch with the Twitter support team they could not have been more helpful. I then received emails to sort the issue and even came home to a nice surprise from them! Very happy and will definitely use again!

Amazing customer care, really friendly and helpful. Clearly putting their customers first. Highly recommended.

The wrong powder was sent to me. The company have arranged for the correct one to be delivered without me returning the original incorrect one and given me 10% off my next order. Excellent customer service

Having tried to get through to the company several times on the chat line without success I emailed customer services. The response was immediate and I received the information I needed. Thank you Vicky.

I had emailed Bare Minerals with a query as I was unable to get through by phone and was telephoned by a charming French girl called Aurore who was very helpful. It was nice to have the personal touch and to know that she took the trouble.👍